Inspire, Improve, Achieve, Trust

We are our people

We value each other and we embody our City & Guilds culture through living our values in everything that we do.

Our values

We work with employers, training providers, colleges, learners/trainees and each other, to help raise and achieve aspirations.

We help improve the organisational performance of our customers and the performance of individuals and each other.

We celebrate and make visible achievements, where it matters most. By ensuring achievement is valued and recognised we empower our customers, learners, trainees and each other to grow.

We hold ourselves accountable, we act with integrity in everything we do, and we value difference.

A culture of diversity & inclusion

We’re committed to improving diversity & inclusion within the way we work, and in how we deliver our purpose. We are actively pursuing, implementing and reviewing working practices that enable a diverse and inclusive business strategy and working environment. We believe differences should be respected and valued and are building a culture that enables colleagues and those we work with to be themselves and feel supported to meet their full potential and deliver their best work. We know that building a diverse and inclusive workforce will result in highly engaged colleagues, improved service for our customers and greater impact of our purpose.

Our people

Our people are motivated by a shared purpose and ambition to provide the best in skills development.

Our Executive Team

Kirstie Donnelly MBE

Chief Executive Officer

Kirstie is responsible for leading the City & Guilds Executive team and setting our strategic direction.

Find out more about Kirstie on LinkedIn

Andy Moss

Chief Customer Officer

Andy leads on developing and delivering our high-quality technical and vocational skills assessments, credentials, and blended training programmes that lead to jobs and meet the changing needs of industry.

Find out more about Andy on LinkedIn

Faiza Khan MBE

Executive Director, Corporate Affairs

Faiza leads our corporate affairs, communications, and policy agenda.

Find out more about Faiza on Linkedin

Abid Ismail

Chief Financial Officer

Abid is responsible for our financial management.

Find out more about Abid on Linkedin

More information

Employees and careers

Our employees across our community of brands are our ambassadors. They are central to us achieving our purpose, through living our values and close interaction with our customers and partners.

Find out more about working for City & Guilds and our current opportunities

Assessment Associates

Our contracted assessment associates quality assure, assess, moderate and consult to ensure our assessments are robust and best-in class. We’re often recruiting for this valued team of City & Guilds ambassadors.

See what’s currently open

The City and Guilds of London Institute

City and Guilds of London Institute was founded in 1878. Until October 2025, City & Guilds awarding, assessment and training activities operated as part of the Institute’s charitable objectives to alleviate barriers to skills and employment.

Today, City & Guilds, continues this work as a commercial business, operating as an awarding organisation and training provider, increasing skills access for individuals, learners and organisations around the world. This mission is an important part of our legacy and our future as a global skills partner of choice.

The City & Guilds Foundation continues the charitable work of the City and Guilds of London Institute as a Royal Chartered body. It remains an important vehicle for high impact social investment, employer recognition awards, fellowship and advocacy programmes. All of which champion skills and their place in society as a lever for social change.

Both organisations are independent, but have a shared purpose, to increase access to skills for individuals, organisations and economies.

Dame Ann Limb DBE CBE DL FCG

Chair of the Council

Ann became Chair of the Council in October 2021. Ann has dedicated a large part of her working life to education having spent 25 years in Further Education as a College Principal in Milton Keynes and Cambridge, and in the civil service where she had responsibility for the UK government’s flagship digital initiatives, learndirect, UK online and gov.uk.

Find out more about Ann on LinkedIn

Dick Palmer

Vice Chair of the City & Guilds Foundation

Dick Palmer has worked in the education and skills sector for over 30 years, latterly as Principal of City College Norwich and currently as a Non-Executive Director in a number of independent training companies.

The Chair and Vice Chair are supported by the wider City and Guilds of London Institute Trustee Board and network of Fellows and Councillors.

Discover more about their roles and contributions