Delivering a City & Guilds apprenticeship 

Apprenticeships are a great way to train a new generation of professionals with on-the-job training. Our apprenticeship standards set out the knowledge, skills, and behaviours (KSBs) required in the industry, with an end-point assessment to check the apprentice has achieved measurable competencies. 

We help support our providers through each stage of the apprenticeship journey, providing solutions from onboarding to the delivery of the end-point assessment. With access to a wealth of resources and personalised support, you’ll be able to plan and succeed every step of the way. 

Apprenticeship standards

Our extensive range of apprenticeship standards are designed and backed by industry-led employers. All standards are supported with digital learning resources, checklists, and step-by-step guidance to help support apprentices, employers, and providers.

View all apprenticeship standards 

Our end-point assessment solutions

Our end-point assessment service is designed to provide solutions and personalised support to providers and employers delivering our standards or the end-point assessment.  

We aim to provide a seamless service with dedicated technical support, flexible and swift turnaround times, and access to digital support resources to help you plan and succeed. 

EPA journey

Here are some of the ways we support: 

  • An experienced EPA Support team provide invaluable customer support offering advice, guidance and solutions to guide you through a smooth apprenticeship and EPA journey. 
  • a comprehensive range of support resources, checklists, and tools to help you plan for all stages of the apprenticeship/EPA. Visit the Apprenticeship Support hub for further information on how City & Guilds support your apprenticeship delivery. 
  • dedicated online apprenticeship administration platform designed to support and streamline all stages of your on-programme and EPA delivery. Visit EPA Pro to find out more about the key benefits and features of the platform.

Find out more

Looking for practical advice and solutions

securing apprentice success coverOur Securing Apprenticeship success provider guide offers practical advice and top tips to support your apprentices for success at all stages of their journey, including:

How to develop a clear onboarding plan and learning structure

Tips to overcome common challenges on-programme

Best practice to prepare your teams and apprentices for EPA.

Download now and discover our top tips from industry experts.

Choosing the right EPAO

City & Guilds role as an end-point assessment organisation (EPAO) is to assess the apprentice knowledge, skills, and behaviours (KSB) against the requirements of the apprenticeship. As the EPAO we must be independent of the provider and employer.  

If you are considering switching your EPAO download our switch to City & Guilds factsheet for information about our service. 

  • we’re a trusted leader in EPA services, with over 140 years of experience working in education and with industry partners. 
  • 600 qualified and experienced Independent Assessors available to assess the end-point assessment 
  • over 65,000 EPAs (End Point Assessment) certified with an impressive 90% pass rate. 
  • unrivalled assessment preparation resources, our resources and tools support you at each stage of the apprenticeship and EPA journey. 
  • Specialist EPA and Technical support teams, our dedicated technical and customer support teams are on hand for you and your apprentices. 

Download our Switch to City & Guilds EPA guide

How to apply

Existing customer

If you are an existing City & Guilds customer and would like to deliver apprenticeships or additional standards, please apply using the online application in the Walled Garden

New customer

If you are a new customer and would like to deliver the on-programme standards, you will need centre/and or qualification approval. Contact our Sales team at or complete the customer application form to apply. 

EPA-only services

If you are interested in our EPA-only services and do not wish to deliver the on-programme standards, please complete the EPA-only centre enquiry form. Alternatively, you can give our team a call on 0192 4930 800. 

EPA Support Team

Our EPA support teams are on-hand to take you through the apprenticeship process. Our support team consists of Technical Advisors, EPA Partnership Managers, Digital Solutions Managers, and customer support teams all working together to provide solutions and guidance throughout the apprenticeship journey.

Visit the EPA Support team page to learn more and contact our specialist support teams.

Customer Service

Our Customer Service team are available to provide solutions to general enquiries and online platform support.

0192 4930 800 (option 5)

If you would like to deliver new standards with us or switch from another EPAO please fill in the form below a member of our team will be in touch.

Request a call back