housing for employers web banner

City & Guilds housing management qualifications

Supporting the development of skilled housing professionals through recognised qualifications aligned to the needs of today's housing sector.

Request a call back

Improving housing conditions through professional housing qualifications and training

The housing sector is undergoing significant transformation, with increasing expectations around professional competence, resident safety and service quality.

Developed in response to the Competence and Conduct Standard and evolving regulatory requirements, including Awaab's Law, City & Guilds housing qualifications support professional development from damp and mould awareness through to senior housing leadership. They help housing professionals develop the knowledge, skills and confidence needed to meet professional standards and deliver better outcomes for residents.

Raising standards starts with people

Discover how investing in professional development can help housing organisations build capability, support compliance and deliver better outcomes for residents. Develop the behaviours, understanding and professional competence needed to raise standards, strengthen services and drive positive change across the housing sector.

What options are available?

Designed with the housing sector, these qualifications develop the knowledge, and skills employers need today. Content covers housing law and regulation, tenant engagement, complaint handling, leadership, governance and professional practice across operational, management and leadership roles.

Why demand for the housing sector is growing

regulatory pressure icon cover

Regulatory requirements are evolving

The Competence and Conduct Standard is increasing the focus on workforce capability, professionalism and ongoing development across the housing sector.

workforce development icon cover

Workforce development is a priority

Housing associations are investing in qualifications and training to build professional competence, strengthen compliance and improve outcomes for residents.

warning icon cover

Housing conditions are under greater scrutiny

With the introduction of Awaab's Law, organisations are placing greater emphasis on developing staff knowledge around damp, mould, resident safety and property condition management.

flexible learning solutions icon cover

Flexible learning solutions are needed

Employers require accessible, work-based training that can be delivered alongside frontline service responsibilities without disrupting operations.

changing environment icon cover

A changing operating environment

Housing professionals are expected to navigate a growing range of responsibilities, from consumer standards and building safety requirements to sustainability and retrofit programmes.

trusted training provided icon cover

Trusted training providers will be in demand

Providers that establish their housing offer early will be well positioned to support employer workforce development plans as demand for qualifications and training continues to grow.

designed for housing sector image

Designed for the realities of the housing sector

Flexible, work-based qualifications that enable learners to apply knowledge directly within their housing roles while supporting organisational development goals.

Benefits include:

  • Learning that fits around operational responsibilities and day-to-day housing roles
  • Portfolio-based assessment using evidence from real workplace practice rather than exams
  • Industry-recognised qualifications aligned to professional standards and sector priorities
  • Immediate application of skills and knowledge to improve performance and service delivery
  • Delivery options that support classroom, blended and remote learning

As housing organisations prepare for regulatory change, demand for practical, workforce-focused training solutions is expected to grow.

housing management qualification thumbnail

Build a skilled housing workforce

Download our factsheet to explore qualification structures, learner suitability, delivery models and the opportunities for training providers and housing organisations.

Download the factsheet

housing webinar cover image
Webinar

Level 4 & 5 City & Guilds Housing Management

Learn about the qualification structure, assessment requirements and centre approval.



Watch the recording

Webinar

Level 2 Damp and mould awareness

22 September | 12:00pm

Discover our new Professional Housing Management qualifications and learn about assessment requirements, delivery models and centre approval.

Register now

building safer homes through skills image

Supporting resident safety through damp and mould awareness

Awaab's Law has increased the focus on the timely identification and management of housing hazards such as damp and mould. Housing providers need staff who can recognise risks, respond appropriately and help maintain safe living environments.

Our Level 2 Award in Damp and Mould Awareness develops practical knowledge to support safer homes and better resident outcomes.

competence conduct standard image

Support the Competence and Conduct Standard

The Competence and Conduct Standard is raising expectations around professionalism and competence across the social housing sector.

Aligned to professional standards, our housing qualifications help develop the knowledge, skills and behaviours required for effective housing management, supporting organisations as they strengthen workforce capability and professional development.

developing capable housing image

Developing a capable housing workforce

Whether supporting frontline housing teams, managers or senior leaders, our qualifications help organisations:

  • Develop professional competence
  • Support workforce development
  • Strengthen leadership capability
  • Improve service delivery
  • Build confidence in meeting sector expectations

Meet the team

Get to know the people behind our products and discover how we help you drive learner success.

louise weale thumbnail

Louise Weale

Senior Product Lead

View Louise’s LinkedIn

nick taylor thumbnail

Nick Taylor

Product Manager

View Nick’s LinkedIn

dominic green thumbnail

Dominic Green

Technical Advisor

View Dominic's LinkedIn

sam edgerton thumbnail

Sam Edgerton

Sales Manager

View Sam’s LinkedIn

Why partner with City & Guilds

helping employers prepare image

Helping employers prepare for change

With the Competence and Conduct Standard placing greater emphasis on workforce capability and professionalism, housing organisations are increasingly seeking practical, recognised training solutions. Our flexible qualifications enable colleges and training providers to help employers develop the competence required to meet emerging standards, strengthen professional practice and improve outcomes for residents.

a partnership that grows image

A partnership that grows with you

City & Guilds offers more than housing qualifications. From housing management and damp and mould awareness to leadership, retrofit, sustainability, construction trades and employability, our combined City & Guilds and ILM portfolio helps you broaden your offer and build stronger relationships with housing employers.

Support learning across a range of roles and career stages, helping organisations develop the capabilities needed to maintain homes, support residents and respond to evolving sector priorities.

Ready to deliver housing qualifications?

Help learners develop the skills needed to meet the challenges of modern housing management with qualifications designed in collaboration with the sector.

Get in touch