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Utilities - Build careers that power the nation

Connecting futures through skills

Explore our comprehensive portfolio of City & Guilds utilities qualifications, designed to equip learners with the skills and certifications needed to thrive in essential roles across the utilities sector, from confined spaces and streetworks to winter services and beyond..


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The utilities sector is a vital part of the UK’s national infrastructure, closely connected with industries such as construction, civil engineering, and environmental services. Together, these sectors ensure the reliable delivery of essential services to homes, businesses, and communities. With increased investment, particularly in construction, the demand for skilled, safety-conscious professionals is growing rapidly. This creates exciting opportunities for learners and highlights the need for high-quality, industry-relevant training provision.

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Behind the infrastructure: Skills that keep the UK running

Across the UK, skilled professionals work behind the scenes to keep essential services running from maintaining gas networks to clearing roads in winter. These roles are vital to national safety, mobility, and progress, yet often go unnoticed.

As infrastructure evolves, so does the demand for up-to-date technical skills, compliance training, and industry-recognised qualifications. At City & Guilds we know we plays a key role in supporting this workforce, offering market-leading CPD programmes designed in partnership with industry to meet the latest standards.

With expert support, digital credentials, and a proven track record, we’re helping training providers build a safer, smarter, and more resilient UK connecting futures through skills.

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Working in partnership with industry

At City & Guilds, we are committed to equipping learners with the skills and qualifications that meet the evolving needs of industry. Our close collaboration with employers, training providers, and sector bodies ensures that our qualifications are not only relevant but also recognised across key infrastructure and utility sectors. This partnership approach helps bridge the gap between training and employment, empowering learners to thrive in real-world roles from day one.

City & Guilds utilities qualifications, such as streetworks, winter service operations, and network construction operations, are designed to meet industry standards and regulatory requirements. Learners who complete these qualifications become eligible for key industry accreditations, including the NEREO card, Street Works Qualification Register (SWQR), and the Energy & Utility Skills Register (EUSR). These credentials validate their competence and compliance, opening doors to employment and progression within the utilities and infrastructure sectors.


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If you’d like to find out more about our utilities qualifications and training solutions, please complete the form below to connect directly with our helpful teams.

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Connecting futures through skills

A guide to CPD and qualifications for the utilities industry.

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Meet the City & Guilds customer support teams

Our dedicated customer support teams are on hand to guide providers, employers, and learners at every stage of training. Learn more about our teams and discover how we can support you to maximise your success.

News and insights

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Street Works UK’s report Road to Economic Growth highlights the sector’s vital role in delivering the UK’s infrastructure ambitions. It calls for investment in training, standardised pathways and flexible permitting systems to meet the growing demand for skilled and safety-conscious workers.

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The Energy & Utilities Workforce Demand Estimates 2024–2030 report projects a need for 312,300 new workers by 2030, driven by Net Zero goals and infrastructure upgrades. In gas networks, demand will grow to support decarbonisation, safety, and low-carbon solutions.


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Develop tomorrow’s leaders with confidence

City & Guilds offers a comprehensive suite of ILM qualifications and apprenticeships (Levels 2–7), tailored to the needs of the utilities industry. Whether you're supporting supervisors in the field or preparing senior leaders for strategic roles, our globally recognised programmes provide the structure, flexibility, and expert support to deliver impactful professional development.

Why choose ILM for the utilities sector?

  • Aligned to real-world challenges in gas, water, and energy operations
  • Supports compliance, safety, and operational excellence
  • Builds confident, capable leaders at every level

Find out more