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Assured: Global Quality Benchmark 

Stand out from the competition with Assured

Built on 144 years of experience, Assured is our global quality benchmark that recognises excellence in training and learning.

Developed by leading brands in skills development, Assured demonstrates that the way in which organisations plan, design and deliver their learning programmes meet world-class quality standards: the Assured Benchmark.

*Please note – the Assured Benchmark does not cover programme content.

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What is the Assured Benchmark?

The Assured Benchmark is a quality assurance framework which evaluates eight areas of programme design and delivery, called the Benchmark Standards, to confirm that an organisation has met the global quality standard set by City & Guilds and ILM.

View our assured benchmark standards

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Who is Assured for?

Assured has been designed for organisations who share our vision that all skills and achievements should be recognised and who want to set their business apart by demonstrating that they have put quality at the heart of learning and skills development.

We work with a wide range of partners which include global employers, training providers, colleges, not-for-profit organisations and charities, trade associations and government agencies.

While these organisations have their unique goals and needs, they have all made skills and skills recognition a core part of their strategy to get future fit.

Assured could be the right solution for you, if:

  • You are committed to investing in high quality learning and training
  • You want to bring the best out of your staff or give you learners the best possible progression opportunities
  • You require a flexible and tailored solution
  • You are looking for personalised expert advice, from a supportive partner, to help you achieve your goals.

Why Assured?

Assured enables organisations to achieve their unique business goals. We can help drive:

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Business growth

  team performance icon

Team performance

  customer satisfaction icon

Customer satisfaction

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  engagement icon

Engagement and retention

  becoming an employer icon

Becoming an employer or training provider of choice

What do you get with Assured?

World-renowned expert advice on learning and development to help you make your organisation future fit:

  • Access to 140+ years of experience in skills development, quality assurance, training and assessment
  • Complimentary assessment of the readiness of your organisation for approval
  • Bespoke evaluation of your systems and processes against the Assured Benchmark Standards
  • Individualised one-to-one support from one of our learning and development experts
  • Approval report with detailed findings and recommendations unique to your business
  • Branded certificates: printed and digital credentials
  • Use of City & Guilds/ILM Assured logo
  • Dedicated Account Manager
  • Consultancy support at every step of way, tailored to your specific needs.

Under Assured we recognise the systems and processes an organisation uses to plan, design, deliver an evaluate their bespoke training. This does not include a technical review of the content of the programme(s) assured.

What our customers say about Assured

Check out a selection of case studies from organisations where Assured has already made an impact and helped drive business results and growth.

Read our case studies

Who we work with

We work with hundreds of organisations including private employers, training providers, government and public sector bodies, charities and colleges, both in the UK and Internationally.

Here are a selection of the digital credentials of some of our current customers and their programmes.

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Speak to us about your in-house training programmes

If you have an in-house training programme that you would like to take to the next level with our Assured service, please fill in the form below.

If you are a learner looking for more information on qualifications, please visit our pages here.