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Diversity, Equity and Inclusion

Embracing Equity, getting the best from all of us, for all of us

Our vision

At City & Guilds, we’re committed to being the global skills partner of choice—supporting people, organisations, and economies to grow. Our DE&I approach strengthens that ambition—shaping fairer opportunities for learners, partners, and communities while driving meaningful change.

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Our commitment

We're unconditionally committed to Diversity, Equity and Inclusion—because it is fundamental to our purpose of helping all people, organisations and economies develop skills for growth. Wherever we work, we strive to remove barriers and create opportunities for everyone to (re)train and (re)learn. Guided by our values, we support people at every stage of life, helping build a more just, equitable society through inclusive skills development.

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Strategic goals

To achieve our vision, we have set five strategic goals that help embed DE&I in all that we do, ensuring solid foundations and creating lasting change for longer-term impact. These goals demonstrate our commitment to laying the essential groundwork through targeted and actionable solutions, inclusive processes and practices, and leadership-driven measures that enable an inclusive culture.

To fulfil our objectives, we are working toward the following goals in each of our key areas.


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People

Strengthen our individual and collective performance to improve employee experience and empower our people, embedding DE&I as a core business practice.

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Leadership

Embed DE&I as a key aspect of all our activities through whole-organisational engagement, driving leadership commitment and accountability.

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Measurement

Apply rigorous assessment of our DE&I impact both internally and externally, measuring and demonstrating our progress and successes.

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Values

Align our DE&I approach with our values internally and externally, effectively creating inclusive solutions to deliver our strategy.

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Legacy

Building our legacy as a global leader in skills development with inclusive solutions and services, playing our part in creating a more equitable society.

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Gender and ethnicity pay gap reports and DE&I policy

Our gender and ethnicity pay gap reports, along with our DE&I policy, reflect our commitment to transparency, accountability, and long-term change. We’re looking beyond the numbers—working closely with our people to understand root causes, take action, and build a fairer, more inclusive workplace for everyone.

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Employee voice

At City & Guilds we strive to promote openness and collaboration. Our Employee Voice Communities empower individuals at all levels to contribute feedback and ideas, supporting decision-making and continuous improvement. By representing different constituencies within the business, these communities help strengthen engagement and build a high-performing, inclusive culture.

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Other resources

Our commitment to Diversity, Equity, and Inclusion (DEI) is embedded in every aspect of our work. From responsible business practices to inclusive education and skills development, we are taking meaningful steps to create a more equitable future.

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Responsible business

At the heart of how we deliver our purpose is our commitment to inclusive and responsible business practices.

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Reports and resources

Our latest reports and resources summarise how we are supporting growth and meeting new challenges through skills.

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Inclusive curriculum framework

City & Guilds in partnership with the Education Training Foundation: SEND Excellence Gateway have launched an inclusive learning toolkit.

Foundation podcast

The City & Guilds podcast features colleagues, employers, and training providers across industries sharing insights on policy, green skills, youth barriers, future opportunities, and more. Tune in to explore the challenges and impact shaping skills today.

Foundation & Friends Conversations Podcast

Charmain Bucho – Head of Diversity, Equity & Inclusion - City & Guilds

Tammy Banks – Director, Consultant & Facilitator - Taye Training

Listen to the podcast

External commitments and accreditations

We strive to demonstrate our commitment to inclusivity and equity through our alignment with industry standards and accreditations. These measurements help us stay accountable to both our people and the communities we serve.

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