Thanks – your application has been submitted

We’ve received your Customer Application Form (CAF). You don’t need to do anything else right now.


What happens next

We’ll guide you through the next stages of becoming an approved centre.

Step 1: We review your application

Our team will review the information you’ve provided to understand your organisation and delivery goals.

Step 2: We get in touch

A City & Guilds or ILM representative will contact you within five working days to discuss your needs and confirm the next steps.

Step 3: We help you move forward

Following your consultation, we’ll guide you through the next stage of the application process and explain what’s required to progress towards approval.


While we review your application, you can

  • Explore qualification and apprenticeship standard pages to understand assessment approaches and centre requirements
  • Review the types of programmes you may want to deliver in the future
  • Prepare any questions you’d like to discuss during your consultation
Browse qualification areas
Check centre requirements

You’re one step closer to becoming an approved centre

By submitting the CAF, you’ve taken an important first step towards delivering trusted qualifications and apprenticeships – supporting learner progression and meeting employer demand with City & Guilds and ILM programmes.

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We’ll also share helpful updates by email

Over the next few weeks, we’ll send practical guidance on:

  • Delivering qualifications and apprenticeships
  • Assessment and quality requirements
  • Support available to approved centres

You can unsubscribe at any time.