Workplace Skills

City & Guilds Workplace Skills is a unique learning package that helps 14-19 year olds develop the right attitudes, ‘soft’ skills and behaviours to succeed in the work environment.

It was developed as part of City & Guilds TechBac, which is a new way of learning that combines our Workplace Skills package with a City & Guilds Technical Qualification to improve young people’s work readiness.

City & Guilds Workplace Skills is unique because it helps learners to acquire these crucial ‘soft’ skills, which are not covered by qualifications alone, and showcases them online to potential employers.

It's been designed to meet the latest delivery requirements, including the new Ofsted Common Inspection Framework, and recommendations for digital delivery as set out by the Further Education Learning Technology Action Group (FELTAG).

It can also be used alongside other qualifications and courses, to enhance individual programmes of study and to support employability training.

Find out more about our new range of City & Guilds Technical Qualifications that can be used with Workplace Skills to achieve a TechBac.

City & Guilds Workplace Skills

The Importance of Developing Workplace Skills


What are the benefits?

City & Guilds Workplace Skills has been developed with employers to identify and address the key attributes and behaviours that are lacking from young people in the workplace.

It is unique in the way that it helps to develop, recognise and showcase these ‘soft’ skills, which aren’t covered by qualifications alone, or accredited under a current programme of study.

Benefits for education providers

  • City & Guilds Workplace Skills provides you with multiple opportunities for interacting and engaging with employers
  • It helps your learners to feel confident and ready for the workplace with hands-on, practical experiences
  • It's aligned to the latest education reforms including key requirements for digital delivery (including FELTAG). You can view our mapping guide here
  • It comes with Skills Zone which is the first of its kind – Skills Zone offers a unique way of accrediting and showcasing critical workplace skills that are not currently assessed by formal qualifications and programmes of study
  • It provides comprehensive support for tutors and curriculum staff to deliver it in their programmes of study. Skills Zone also helps to optimise performance by tracking learner engagement and progress
  • It offers flexible options to purchase the full Workplace Skills package or individual components or services such as the Project Qualification or Skills Zone
  • Its aligned to the common inspection framework (CIF) from Ofsted. You can view our CIF mapping guide here

Benefits for learners

  • City & Guilds Workplace Skills gives you confidence and a clear route to employment with its hands-on, practical experiences and interaction directly
    with employers
  • It lets you engage with leading employers through the Team Challenge. This year the BBC is sponsoring the Team Challenge 
  • It helps you to develop up to 24 workplace skills and behaviours identified by employers as essential in the workplace
  • It gives you the opportunity to achieve a Project Qualification in your subject area. At Level 3, these qualifications are highly regarded by universities and carry UCAS points to enable you to progress to higher education
  • It gives you the freedom to learn at your own pace anytime and anywhere – Skills Zone can be accessed from mobile phones and tablets for use at home or on the go

Benefits for employers

  • City & Guilds Workplace Skills prepares young people for the real work environment with practical experiences and employer interactions
  • It promotes independent learning as well as teamwork to help prepare young people for the world of work
  • It helps young people to develop up to 24 workplace skills and behaviours identified by employers as essential in the workplace
  • It provides formal recognition of these workplace skills that are not currently accredited so you can easily assess a young person’s competencies

Find out more about Workplace Skills

1. The importance of developing Workplace Skills

2. What is Workplace Skills?

3. How does Workplace Skills work?

4. What's included in Workplace Skills?

5. Skills Zone brings Workplace Skills to life 

6. Workplace Skills / Skills Zone full overview


Find out more on how to deliver City & Guilds Workplace Skills.

Deliver Workplace Skills


Find out more on how to get involved with the Workplace Skills Team Challenge, or support a college with work experience for their learners.
Read more


Find out more about studying City & Guilds Workplace Skills.

Study Workplace Skills