Customer Story: Your Housing Group’s Assured training programmes

Investment in colleagues’ leadership skills is helping Your Housing Group to improve motivation, productivity and organisational performance

Your Housing Group is a registered Social Housing Landlord, managing 29,000 properties across the north of England, with a mission to provide people with safe and affordable homes.

While Your Housing Group have offered management development programmes for several years, colleagues within the organisation were asking to go on a recognised course so they could demonstrate their achievements.

Against the backdrop of recruitment, retention and skills challenges in the wider housing sector, Your Housing Group’s people strategy is all about investing in colleagues’ skills. So it was a top priority for the L&D team to act on colleagues’ feedback about their management training.

Your Housing Group’s ‘Aspire’ and ‘Engage’ management development programmes contain housing-specific content that they didn’t want to lose. By getting their programmes Assured by ILM, a part of City & Guilds, Your Housing Group were able to keep this bespoke content while delivering what their colleagues had asked for – digital credentials from a globally respected brand.

Going through the quality assurance process enabled the L&D team to achieve other goals too, ensuring consistency in leadership development across Your Housing Group and reinforcing their commitment to the professionalisation of the housing sector.

“Being able to offer our management development programmes with ILM gives us the quality that we need and a quality partner.”
Sarah Griffiths, Senior L&D Business Partner, Your Housing Group

Investment in leadership and management development is a conscious decision by Your Housing Group to secure their ongoing success, directly and positively impacting their organisational performance.

“Developing leadership capability within the organisation leads to better performance, productivity and better decision making.”
Jo Hough, Director of HR, Your Housing Group

Watch the video to hear more about Your Housing Group’s challenges, ambitions and their colleagues’ responses to the Assured training programmes.

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