Hospitality & Catering

The power of skills development

Skills matter. Skills change lives and transform businesses.

At City & Guilds, we are committing to championing the importance of skills.

With one out of every ten employment opportunities and an estimated 126 million additional jobs expected to be created between now and 2032, skills development has never been more crucial for the future of the hospitality industry.

Why skills development matters

In hospitality, everything is about the guest experience and skilled staff are the backbone of exceptional service.

Companies who invest in providing quality training to their staff see their teams surpass customer expectations which creates a competitive edge while ensuring operational efficiency. Additionally, investing in the development of staff fosters employee morale and retention.

Our commitment to your success

As a leader in workplace training and learning, we collaborate with employers, industry associations, and training providers to create solutions that can build and drive a skilled and motivated workforce.

Find out more about how we can help you unlock more opportunities for you or your organisation

For Employers

Embrace the power of Hospitality training

We know that every hospitality organisation is unique and so are their skills needs. That’s why we have developed Assured, our accreditation service for in-house training.

With Assured, we bring together your training requirements and technical knowledge with our experience and expertise in quality assurance so that you can demonstrate that your in-house training has met our global standards of excellence.

Find out more about Assured

For Centres

Preparing learners for a career in hospitality

Our Global Hospitality Qualifications are designed to ensure that learners are fully equipped to enter the modern workplace and adapt as they pick up more skills on the job. We have co-created our portfolio with employers, industry experts and Worldchefs, the global professional body for chefs, to reflect the skills and competencies required by employers around the world.

Find out more about our Hospitality provision

For Individuals

Open doors to a world of possibilities

Whether you're just starting your career journey or seeking to advance your current position, City & Guilds is your trusted partner in opening doors to a world of possibilities in the hospitality industry.

Whether you are thinking about a career in hospitality or looking to progress within the industry, we have a number of options available to you to open doors to a world of possibilities in hospitality.

If you are looking to do an international qualification, our Global Hospitality Qualifications could be the right choice for you.

Find out about our qualifications

Worldchefs Global Culinary Certification

Designed by Worldchefs and City & Guilds, in collaboration with leading employers, the Worldchefs Global Culinary Certification recognises the skills and experience of chefs and educators around the world.

Find out about the Worldchefs Global Culinary Certification

Elevating Leadership in Hospitality

Discover how Papa John's has used ILM Assured for its leadership programmes to ensure the delivery of a consistent, high-quality training experience worldwide.

Listen to the podcast