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Global Hospitality qualifications

Preparing learners for a career in hospitality

Launching in April 2020

The workplace environment is changing rapidly, and employers are finding it more challenging to attract and retain the right talent. Cultivating and building this talent from the foundation up is the key to success. But how do providers ensure quality delivery that leads to career success for learners?

We are launching our evolved provision in Hospitality & Catering in response to the changes in the learning and workplace environments.

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Aligned to the workplace

The updated offer is aligned to Global Hospitality Certification, our new international benchmark for the hospitality industry. Developed with the Hospitality industry and Worldchefs, our qualifications align directly to the skills employers need across the globe.

The same standard, just better

The new Global qualifications offer a holistic approach to training learner to be work-ready. They carry the same trusted standard of content as before, but now also incorporate additional skills and knowledge. Sustainability awareness and the integration of technology with digital qualifications have been introduced as a vital part of the offer.

Digital badge included

As part of our innovative approach, we have also introduced digital badges as a key feature of the new Global Qualifications. Digital badges are a secure and verifiable record of achievement. Every learner who completes their qualification will now receive a digital badge in addition to their City & Guilds certificate. They can share their digital badge via social media showcasing their achievement and the skills they can offer to employers.

Linked to our latest innovation: Global Hospitality Certification

Training providers can now link their qualifications directly into Global Hospitality Certification, an industry first benchmark. Put your learners onto a clear pathway of progression from the moment they enter the workplace;

  • digital badges can help make learners more employable with proven skills
  • if you have a workplace component in your training that meets the requirements set out in the Global Hospitality Certification, you can attach a badge to your programme
  • providers across the world can recognise the skills and experience learners have achieved
  • it showcases the relationships you have with employers giving you a competitive advantage.

Find out more about Global Hospitality Certification >

Digital resources


SmartScreen offers you dedicated online resources that support tutors and assessors with delivery tools while providing learners with engaging materials

We’ve designed our SmartScreen information sheets to give you more information on available qualifications, you can view these below.

Learn more about SmartScreen >

Evolve Testing

We will be phasing out paper exams and replacing them with Evolve online exams.

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Learn more about the new Global Hospitality Qualifications

Find out in-depth information about our new Hospitality provision.

How do Global Hospitality badges work?

Global hospitality badges provide a secure and verifiable record of achievement, which can be shared on social media to help make skills and experience visible and easy to understand.

Employers can use the badges as part of their recruitment and also create a snapshot of skills within their business to identify progression opportunities and development needs for existing staff.

ivq how badges work step 1  

Step one:

Meet the requirements to earn the badge.

ivq how badges work step 2  

Step two:

Organisation issues you with your digital badge.

ivq how badges work step 3  

Step three:

Claim & share your digital badge on all platforms.

ivq how badges work step 4  

Step four:

Get connected to opportunities in the world of hospitality.


Explore badges now

Talk to us

To find out more about the our refreshed portfolio and what included, leave us your details and we’ll be in touch.