Level 3 Engineering and Manufacturing Support Technician EPA qualifications and training courses

Last Updated: 17 Mar 2026

Product code 9355

This EPA is for the Level 3 EPA Engineering and Manufacturing Support Technician (9355).

Engineering and manufacturing support technicians support the work of engineers by the provision of technical support and expertise for areas of the engineering and manufacturing function. This typically could include, engineering drawing, computer aided design (CAD), quality control, computerized numerical control programming (CNC), robotics, additive manufacturing, engineering or manufacturing software development and process engineering.

The broad purpose of the engineering and manufacturing support technician is to provide the required level of technical assistance on areas of engineering or manufacturing. They report on processes and procedures using communications software, test analysis tools, measurement systems, offline programming, and quality control. They support production planning, scheduling, product technical applications and capability supporting continuous improvements. They support technical marketing sales and purchasing, product development and innovation. They investigate and review services, producing technical reports and documentation. They carry out inspections or tests to analyse products or services. Engineering and manufacturing support technicians typically work in engineering or manufacturing environments. They may also be required to work outdoors inspecting and testing products and processes.

Occupational summary
Engineering and manufacturing support technicians are found in the engineering and manufacturing sector. This includes the advanced manufacturing fields of aerospace, automotive, maritime, defence and nuclear. Engineering and manufacturing support technicians support the work of engineers by the provision of technical support and expertise for areas of the engineering and manufacturing function. This typically could include, engineering drawing, computer aided design (CAD), quality control, computerized numerical control programming (CNC), robotics, additive manufacturing, engineering or manufacturing software development and process engineering.

Summary of our offer:

Our resources for our Engineering and Manufacturing Support Technician Apprenticeship will give you the guidance you need to support apprentices through their on-programme learning, build their confidence and competence to ensure a quality learning experience in preparation for End Point Assessment (EPA).
We are on the register of end-point assessment organisations for Engineering and Manufacturing Support Technician. Our high-quality, rigorous EPA can be delivered at a convenient time for your apprentice. As part of our EPA service we provide a suite of guidance documents and preparation tools to get your apprentices ready for EPA.

On-programme

On-programme is the learning phase for apprentices to pick up the skills, knowledge and behaviours set out in the standard. Apprentices need to complete 20% off-the-job training during the on-programme phase of their apprenticeship which must take place in the apprentice’s contracted hours.

The apprentice must also complete a portfolio of evidence during their on-programme learning. The portfolio is not graded but will form the basis for the questioning during the professional discussion. The apprentice must collect supporting evidence throughout their final year to build up their portfolio. It is recommended that employers and training providers work closely to support the apprentice to gather evidence to include within their portfolio, such as a journal recording their experiences, formative written and practical tests, as well as employer appraisals.

End-point assessment

EPA product code: 9355-12

As one of the most experienced EPAOs in England, we pride ourselves on our excellent customer service. Our EPA team is on hand to support you every step of the way, guiding you through gateway and ensuring your apprentice has all the tools they need to prepare for the assessment. Our assessment and grading is standardised and all our assessors have industry experience and receive on-going training, so you can trust that we will deliver a fair and robust assessment.

Assessment events for this standard are:

Work-based report with presentation and questioning.
interview underpinned by a portfolio of evidence.

Note, at gateway it must be confirmed that:

The apprentice is ready to take the EPA
The apprentice has achieved English and mathematics qualifications in line with the apprenticeship funding rules
The apprentice has passed the mandated qualification. City & Guilds do not currently offer the mandated qualification for this apprenticeship.

How to register

If you’re an existing City & Guilds centre or interested in becoming a centre, make sure you’ve read our EPA manual and guidance. This will explain the process and all our terms and conditions. Our short ‘how-to’ guides and videos are a great start to help you get to grips with what to expect and how to stay on track when booking EPA and preparing apprentices for assessment. You’ll find these resources in our EPA document library.

To use our quality-assured on-programme materials or end-point assessment service there are three ways to either find out more or to order what you need:
If you’re an existing City & Guilds customer, go to Walled Garden and select the materials you need or register your apprentice for end-point assessment. (You may need to submit a request to deliver if you don’t yet have approval for that standard.)
Get in touch with directsales@cityandguilds.com. Our team can explain our different products and services and start getting you set up as a customer or give existing customers support on the new apprenticeship arrangements.

Speak to your City & Guilds Business Manager about how to access our products or how to register your apprentices with us.

There are no documents available.