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Business and Administration

Business and Administration

From September 2022, City & Guilds and ILM will offer the T Level Management and Administration Technical Qualification. These will only be available in England.

ILM, a City & Guilds Group business, specialises in developing Leadership and Management qualifications, meaning the business has the knowledge and expertise needed to develop the T Level in Business and Administration: Management and Administration.

Help us shape the T Level Technical Qualification in Management and Administration

City & Guilds is developing a technical qualification for the T Level in Management and Administration, which is due to launch in September 2022. We’ve been working closely with a group of employers who have been validating the content to ensure it meets employer requirements and adequately prepares learners for a career in management and administration.

We are now moving into the final validation stage and would like to gain the views of as many employers as possible. Our T Level brief document provides information about the new management and administration qualification.

We would be very grateful if you could take a few minutes to read the brief document and submit your feedback by Wednesday, 30 June 2021. The survey will take about 8 minutes to complete.

Read the Management and Administration brief

Complete the survey

What are T Levels?

T Levels are new two-year courses, developed in collaboration with employers and providers so that the content meets the needs of industry and prepares learners for the world of work. 

T Levels which follow GCSEs will offer learners a mixture of classroom learning and ‘on-the-job’ experience during an industry placement of at least 45 days. They will provide the knowledge and experience needed to open the door into skilled employment, higher apprenticeship or further education. 

As we head into the TQ development for the first teaching from September 2022, we’ve pulled together a list of activities which you can access.

Provider Timeline

Employer Collaboration

We are working with a group of employers and industry, through our Employer Industry Board (EIB), to design and develop the T Level Technical Qualification specification and assessments for the Management and Administration to ensure the qualification is fit for purpose and meet the needs of the industry.  

Visit the Employer T Level dedicated webpage for more information on our EIB boards.


Provider Support

We’re here to support you at every stage – find out what you need to deliver the Technical Qualifications effectively, from curriculum planning, implementation, programme delivery and resources to support you at every stage. To keep updated on past activities, please click on the relevant accordions below, where you will find the draft Specification, past webinar recordings and updates.

However, If you wish to become an eligible provider to deliver any T Levels, you must first contact the Department for Education, visit the government’s website to find out how you can become an eligible provider to deliver T Levels from 2022.

Communications archive

Read our quarterly e-bulletins and updates we send to eligible providers and anyone subscribed to receive our T Level news. You can sign-up today to receive future communications.



Webinar archive

Here you will find the recordings and slides from each of our T Level update webinars.

July 2021

Provider TQ update – download the slides | watch the webinar recording

May 2021

Provider TQ update – download the slides | watch the webinar recording

April 2021

Provider TQ update – download the slides | watch the webinar recording

November 2020

Provider Welcome Webinar update – download the slides | watch the webinar recording

Draft Specifications

Management and Administration TQ Specification Draft (PDF)

Note: The Institute for Apprenticeships and Technical Education (the Institute) awarded contracts for the third wave of T Level Technical Qualifications (TQs) in October 2020 and these will be taught from September 2022. Each TQ will be subject to Approval by the Institute (as required by the Apprenticeship, Skills, Children and Learning Act 2009).

These qualifications are going through a robust development process and have not yet been Approved by the Institute. Awarding Organisations (AOs) continue to engage with Providers as part of the development process. This may include sharing drafts of the Technical Qualification Specification and/or Specimen Assessment Materials.

Providers should be aware that these documents are likely to change as work between the Institute and AOs continues at depth and pace. These materials are being shared with Eligible Providers solely for information purposes to ensure as much visibility as possible during the development period. Pending approval by the Institute and accreditation by Ofqual, materials are expected to be shared with Providers in December 2021.

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