Remote Invigilation

Updated 14 April

AI-powered Remote Invigilation Service launching in May

Rigorous enough even for high-stakes qualifications, such as Functional Skills, regulated and licenced qualifications, our new Remote Invigilation Service ensures the authenticity of your candidates' identity and knowledge. We have collaborated with Talview to give you access to powerful features to deter cheating in over 500 City & Guilds online assessments and exams.

If you are interested in this market-leading Remote Invigilation Service, keep an eye on our website in May.

Our new Remote Invigilation Service will allow assessments on our e-volve platform to be taken from home or the workplace, removing the need to travel to a test centre, without compromising on security. We will supply experienced invigilators ensuring the tests remain secure and result in reliable assessment decisions.

Benefits of Remote Invigilation

  • candidates can fit testing around work and other commitments
  • reduced time and travel costs; exams can take place at home or in the workplace
  • reduced exam anxiety by performing test in a familiar environment.
  • continuity of testing in the event of disruptions; Covid-19, extreme weather conditions
  • reduced pressure on testing rooms on-site
  • reduced internal invigilator staff costs
  • increased delivery with more testing opportunities and potential to create new business opportunities
  • reduced overhead costs and time taken to administer tests; exam logistics such as sourcing, booking and timetabling computer suites for on-line tests and hiring, training and paying for invigilator time.
  • drives standardisation of invigilation and provides reviewable evidence of malpractice if required
  • eliminates instances of fraud or impersonation during assessments and acts as an effective deterrent to cheating.

Pre-test Checks

The candidate is welcomed to the test by the invigilator via live chat. Then the invigilator will validate the identity of the candidate through

  1. Name Check – confirmation that it is the correct candidate
  2. Photo ID captured / or soft copy uploaded
  3. Facial capture is taken for a) comparison with photo ID and b) continuing facial recognition at snapshots throughout the test

An environment check will then be performed to check that the candidate isn’t accessing materials or support that they shouldn’t be, typically a scan of the room and under the desk.

Live Remote Invigilation

We provide an online invigilator who supervises a candidate using audio-visual streams and is supported by Artificial Intelligence (AI) monitoring. The invigilator can warn, pause or terminate the assessment if they see suspicious behaviour.

Frequently asked questions

How will I be able to book a remote invigilation test?

At the time of booking an e-volve online test, centres can opt for remote invigilation as the delivery method. This will be done by selecting the correct remote invigilation type and you will need to use the timetable functionality to select the date and time of your candidates test. City & Guilds will provide the required level of invigilation for the test in question. Once you have made your booking the candidate will receive a session confirmation email that will provide the link to be used by the candidate to join the live invigilation session and a verification code. We will be supplying a centre user guide to support you with exam bookings when we launch our Remote Invigilation Service.

How do you authenticate candidates?

Candidates are welcomed by an invigilator at the start of the test, they will be asked for their name and a form of photo ID to establish their identity. Additionally, they will have a facial scan taken and be asked for a voice sample. The facial scan and voice recognition will be used to check identity throughout the test.

How does the invigilation work and are the tests still secure?

After the identity of the candidate has been established the invigilator will perform an environment check. They will scan the room with the candidate’s webcam device to ensure the candidate hasn’t got access to any unrequired materials or accessing additional help. Throughout the test the invigilator is supported by artificial intelligence (AI) to monitor a whole range of audio/visual clues and candidate behaviours, all of which are flagged for review.