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About centres

How to become a City & Guilds centre

If you’re a college or a private training provider looking to become a City & Guilds centre, you will find everything you need to know on the following pages by following these steps. 

Step one: Meeting the criteria

First we need to make sure you meet the following City & Guilds new centre criteria:

You need to access and read the City & Guilds Centre Manual making sure all the requirements from Section 3.2: Centre Approval are understood and in place.

To become a City & Guilds centre you need more than 100 learners within the first calendar year of becoming a centre. If you are expecting to have fewer than 100 learners, you can work with an existing City & Guilds centre. A member of our team can help you find a centre to partner with.

Step two: The Customer Application Form

After answering yes to the above criteria then you can progress with your application. Please complete the Customer Application Form with as much information as possible to register your interest.

Step three: We’ll be in touch

We will respond you’re your request within five days to talk you through the process and find out whether we think that being a City & Guilds centre is suitable for you, which is subject to our terms and conditions. 

The decision of whether to progress your enquiry is at our discretion, if we decide not to progress your enquiry we will suggest alternative routes for you but there is no right of appeal.

Once we decide to progress with your enquiry, you may need a pre-approval visit.

Step four: The Centre Approval form

We will then email you a set of login details. These will enable you to access the Centre Approval Form and other forms necessary to support the approval process.

You will then complete the forms thoroughly to ensure evidence of readiness and submit them online.

Step five: Qualification Consultant visit

Your local City & Guilds office will arrange a qualification consultant visit to support you with the application process.

Once your application is successful we will send you your centre number and centre approval certificate and you will be ready to go.

Please note: The approval process can take up to 30 working days from receipt of a completed application. This is subject to the timely supply of all necessary information and the centre being able to accommodate an EQA visit within the time period.

How to change centre details

It’s easy to let us know about any changes to your centre. Please complete the centre update form via your Walled Garden Quality Portal, select ‘Quality’ and then ‘Online Forms’. Please then select ‘Centre Update’ from the drop down menu. Tell us if you have made any changes to:

  • Your centre address, phone number or e-mail address
  • Your main contact person for City & Guilds
  • Staff who are involved in delivering, assessing or internally quality assuring City & Guilds qualifications
  • Locations where you undertake assessment.

If you have made changes to the way in which you deliver our qualifications – either staff or locations - we may need to undertake some additional external quality assurance activity, so it’s really important you let us know as soon as any changes happen.