Medical Administration (4419)

Last Updated: 13 Aug 2021
The 4415/4419 level 2 and 3 medical administration qualifications are now closed to registrations.  Level 5 remains open.

These Level 5 qualifications in Primary Care and Health Management were developed in partnership with AMSPAR (The Association of Medical Secretaries, Practice Managers, Administrators and Receptionists), and are designed for those who need to develop the skills to keep a busy GP surgery or hospital department running smoothly.  They can also help you move into a senior management role in the healthcare sector.
You'll gain the skills needed to communicate effectively and manage staff, processes and healthcare resources at a high level.
Available to deliver in the following:
  • England
  • Wales
  • Scotland
  • Northern Ireland

Interested in delivering this qualification?

Find out more about how to become an approved City & Guilds centre or fill out our online customer application form

General Information

What Is Involved In Studying This Course?

There are two qualifications to chose from:

  • Level 5 Certificate in Primary Care and Health Management
  • Level 5 Diploma in Primary Care and Health Management 
You will cover topics such as:
  • Managing medical ethics and legal requirements in a primary care and health environment
  • Financial management and budgeting in a primary care and health environment
  • Managing information and communication in a primary care and health environment
  • Developing and leading teams to achieve organisational goals and objectives 
  • Developing or improving services in a primary care or health environment
  • Developing critical thinking
  • Managing for efficiency and effectiveness
  • Managing recruitment
  • Becoming an effective leader

Assessments depend on which units you take - you could be assessed using written tests, assignments or a mini-portfolio.

What Careers Can This Lead To?

These qualifications can lead to a variety of jobs including:

  • GP Practice manager
  • Dental surgery manager
  • NHS trust staff.
What Is Involved With Delivering This Course?

Anyone can take this qualification, but you must make sure all your learners have the potential and opportunity to complete it.

Learners will need at least two years' experience in the healthcare sector and be educated to at least Level 3 standard, with a good level of spoken and written English.

Depending on the units they choose, your learners will be assessed using external tests, written assignments, a portfolio of evidence, electronic assignments.

Assessment is via a business plan for the higher level diploma.

To find all the resource requirements, download the qualification handbook from the centre documents section.

Level 5

Level 5 Certificate/Diploma in Primary Care and Health Management (4419-06)
Last Registration Date: 30 Sep 2022

Level 5 Diploma in Primary Care and Health Management

  • Accreditation No: 600/2502/5 This is a reference number related to UK accreditation framework
  • Type: Credit based qualification This is categorisation to help define qualification attributes e.g. type of assessment
  • Credits: 38 Credits are a measure of the size of the qualification
  • Guided Learning Hours: 176 - 189 This is the average contact time a centre would typically commit
  • Total Qualification Time: 380 The total time for the qualification
  • Key Stage: Data unavailable This shows the equivalent Key Stage level.
  • Last Certification: 30/09/2025 This is the last date that a certificate can be issued

Level 5 Certificate in Primary Care and Health Management

  • Accreditation No: 600/2503/7 This is a reference number related to UK accreditation framework
  • Type: Credit based qualification This is categorisation to help define qualification attributes e.g. type of assessment
  • Credits: 22 Credits are a measure of the size of the qualification
  • Guided Learning Hours: 103 - 103 This is the average contact time a centre would typically commit
  • Total Qualification Time: 220 The total time for the qualification
  • Key Stage: Data unavailable This shows the equivalent Key Stage level.
  • Last Certification: 30/09/2025 This is the last date that a certificate can be issued

Here you can find all documents related to this suite of qualifications.

By clicking on the section headings below, you can access a variety of documents such as the qualification handbooks and assessment materials, Statements of Purpose, and recognition letters from industry and employers.

Some documents may be password protected. Passwords can be retrieved by logging in to walled-garden.com and visiting the Administration section of the relevant qualification catalogue page.

Interested in delivering this qualification?

Find out more about how to become an approved City & Guilds centre or fill out our online customer application form

4419 Level 5