Business and Professional Administration (4710)

Last Updated: 09 Dec 2021

This qualification is designed to provide learners with the knowledge and understanding relevant to their chosen career paths and aspirations within a Business and Professional Administration context.

The qualification will act as a technical certificate within the Council for Administration’s Higher Apprenticeship in Business and Professional Administration and as such, will provide the knowledge and understanding for the competence qualification.
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It allows learners to learn, develop and practise the higher level skills required for employment and/or career progression. It will enable learners to gain generic and specific management and technical skills appropriate to their field or aspirations. The qualification also gives opportunities for research, analysis and original thought which are skills valued by Higher Education Institutions.

Available to deliver in the following:
  • England
  • Wales – please check QiW website for available funding
  • Northern Ireland

Interested in delivering this qualification?

Find out more about how to become an approved City & Guilds centre or fill out our online customer application form

General Information

What Is Involved In Studying This Course?
Learners may progress onto leadership and management qualifications such as those offered by ILM, Foundation Degrees in areas such as Business, Business Management and Business Administration, Business and Management undergraduate programmes, a range of Business and Management Professional qualifications at Level 5 and above, possible membership of Professional bodies such as the Institute of Administrative Management.
What Careers Can This Lead To?
Learners completing this qualification may progress onto careers within professional business administration, leadership and management.
What Is Involved With Delivering This Course?
To deliver this qualification you need to provide your learners with a suitable learning environment, and the resources they need to complete all aspects of the qualification. You will assess learners using centre assessed and marked assignments.
City & Guilds has produced assessment guidance for all units and exemplar assignments for the mandatory units.
To find all the resource requirements, download the qualification handbook from the centre documents section.

Level 4

Level 4 is ideal if you deliver administrative support services and contribute at a strategic level. You may lead or manage a team, or want to move on to such a role. You need a range of administrative and management skills, such as budget management and promoting innovation.


Level 4 Diploma in Business and Professional Administration (4710-04)
Last Registration Date: 31 Oct 2025 Supportive services: SmartScreen

Level 4 Diploma in Business and Professional Administration

  • Accreditation No: 600/6623/4 This is a reference number related to UK accreditation framework
  • Type: Credit based qualification This is categorisation to help define qualification attributes e.g. type of assessment
  • Credits: 90 Credits are a measure of the size of the qualification
  • Guided Learning Hours: 243 - 263 This is the average contact time a centre would typically commit
  • Total Qualification Time: 900 The total time for the qualification
  • Key Stage: Data unavailable This shows the equivalent Key Stage level.
  • Last Certification: 31/10/2028 This is the last date that a certificate can be issued
  • Qualification fees in the UK: £225.50 Our typical price is the one that is most often paid by a centre for a completed learner. Some prices are made up of multiple charging points so action like taking difference units or specialisms to complete and resitting assessments may mean the cost for some learners differs.

Additional information for centres

Smart Screen


SmartScreen is our online portal for tutor, assessors and learners that provides unit-specific support materials and tutor forums to complement the delivery and learning experience

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Here you can find all documents related to this suite of qualifications.

By clicking on the section headings below, you can access a variety of documents such as the qualification handbooks and assessment materials, Statements of Purpose, and recognition letters from industry and employers.

Some documents may be password protected. Passwords can be retrieved by logging in to Walled Garden and visiting the Administration section of the relevant qualification catalogue page.

Interested in delivering this qualification?

Find out more about how to become an approved City & Guilds centre or fill out our online customer application form