Senior Healthcare Support Worker (9043)

City & Guilds has designed innovative and flexible delivery content that will equip apprentices with the competence and confidence to perform their best in assessment. Including;

Mandatory qualification: On-programme for this apprenticeship is a period of learning, development and assessment structured using the mandatory qualification – the City & Guilds Level 3 Diploma in Healthcare Support  4345-31.  This qualification is endorsed by Skills for Health as meeting the requirements of their qualification specifications and design principles.

Induction learning content: Extensive content including handouts and e-learning modules meets the mandatory requirements for any apprenticeship programme of learning:

• Health and safety
• Safeguarding and Prevent
• Equality and diversity
• British values

City & Guilds is already assessing end-point assessment for Senior Healthcare Support Worker.

As one of the biggest EPAOs in England, we pride ourselves on our first rate customer service. Our EPA team is on hand to support you every step of the way, guiding you through gateway and ensuring your apprentice has all the tools they need to prepare for the assessment. Our assessment and grading is standardised and all our assessors have industry experience and receive on-going training, so you can trust that we will deliver a fair and robust assessment.

EPA product code 9043-12 (version 1)

Assessment events for this standard are:

• A multiple choice test (online) consisting of 30 multiple choice questions and 4 short answer questions.
• A learning journal (completed in the last 3 months of the apprenticeship) and interview. The interview will take the form of professional discussion.
• An observation of practice in the apprentice’s work setting

EPA product code 9043-22 (version 2)

Assessment events for this standard are:

• Multiple-choice test
• Practical observation 
• Professional discussion

For further guidance, please refer to our end-point assessment pack. The end-point assessment pack includes detailed guidance on grading criteria for the EPA and the evidence you’ll need to produce for knowledge, skills and behaviours at gateway. You’ll find this in the documents section above.

If you’re an existing City & Guilds centre or interested in becoming a centre, make sure you’ve read our EPA manual and guidance. This will explain the process and all our terms and conditions. Our short ‘how-to’ guides and videos are a great start to help you get to grips with what to expect and how to stay on track when booking EPA and preparing apprentices for assessment. You’ll find these resources in our EPA document library.

To use our quality-assured on-programme materials or end-point assessment service there are three ways to either find out more or to order what you need:

1. If you’re an existing City & Guilds customer, go to Walled Garden and select the materials you need or register your apprentice for end-point assessment. (You may need to submit a request to deliver if you don’t yet have approval for that standard.)

2. Get in touch with directsales@cityandguilds.com. Our team can explain our different products and services and start getting you set up as a customer or give existing customers support on the new apprenticeship arrangements.

3. Speak to your City & Guilds Business Manager about how to access our products or how to register your apprentices with us.