Hospitality Supervision and Leadership (7250)

Last Updated: 29 Jul 2022
The Diploma in Hospitality Supervision and Leadership can help you progress to a more senior role within hospitality. You'll broaden your existing knowledge and gain important leadership and management skills to help you take on more responsibility.

This qualification forms part of the level 3 apprenticeship together with the 7108 qualification.
The Diploma in Hospitality Supervision and Leadership is for anybody already working in the hospitality sector who wants to take on more responsibility at work.  Some experience in the hospitality industry would be beneficial although not essential if you are about to take up a new role in this sector.
Available to deliver in the following:
  • England
  • Wales – please check QiW website for available funding
  • Scotland
  • Northern Ireland

Interested in delivering this qualification?

Find out more about how to become an approved City & Guilds centre or fill out our online customer application form. 

General Information

What Is Involved In Studying This Course?

You'll cover things like:

  • Leadership
  • Working relationships
  • Customer service
  • Resource control
  • Health, safety and hygiene
  • Portering and concierge
  • Reception, reservations and bookings.

This qualification gives you greater flexibility when studying and allows you to transfer credits across qualifications. You will be awarded credits for each unit you complete.

For the Diploma in Hospitality Supervision and Leadership you will learn and be observed in the workplace or RWE and be assessed by observations of your workplace performance.

Is this level right for me?

Level 3
You've worked in the hospitality industry for some time - you have plenty of experience, and you might already supervise others or manage resources. You want to develop your knowledge and gain new skills, perhaps to move into a management role within the hospitality sector.

What Careers Can This Lead To?

The Diploma in Hospitality Supervision and Leadership can help you find a job in a wide range of roles including:

  • Bar person/Manager
  • Catering/Restaurant manager
  • Hotel manager
  • Kitchen supervisor/Manager
  • Leisure centre manager
  • Supervisor/Team leader.

If you want to continue your studies in the hospitality sector after completing this qualification you might move on to:

  • Level 3 Diploma in Advanced Professional Cookery (7100-03)
  • Level 3 Certificate in Food & Beverage Service Supervision (7103-03)
  • Level 3 Diploma in Food & Beverage Service Supervision (7103-04) 
  • Foundation and hospitality degree programmes.

You might also be interested in management qualifications from the ILM.

 

What Is Involved With Delivering This Course?

Centres must provide access to sufficient equipment in the centre or workplace to ensure that learners have the opportunity to cover all of the practical activities.

Anyone can take this qualification, but you must make sure all your learners can access the resources they need to complete it.

To find all the resource requirements, download the qualification handbooks from the centre documents section.

As much of the teaching takes place in the workplace, learners will ideally already be in a role within the industry.

Level 3

This level will suit you if you've worked in the hospitality industry for some time - you have plenty of experience, and you might already supervise others or manage resources. You want to develop your knowledge and skills, perhaps to move into a management role within the sector.

You complete five core units:

  • Lead a team to improve customer service
  • Develop productive working relationships with colleagues
  • Provide leadership for your team
  • Contribute to the control of resources
  • Maintain the health, hygiene, safety and security of the working environment.

You also choose a number of optional units from a wide range that includes:

  • Supervise reception services
  • Provide learning opportunities for colleagues
  • Contribute to the development of a wine list
  • Contribute to promoting hospitality services and products.

For a full list of units, download the qualification handbook from the additional documents section.

What Careers Can This Lead To?

The Diploma in Hospitality Supervision and Leadership can help you find a job in a wide range of roles including:

  • Bar person/Manager
  • Catering/Restaurant manager
  • Hotel manager
  • Kitchen supervisor/Manager
  • Leisure centre manager
  • Supervisor/Team leader.

If you want to continue your studies in the hospitality sector after completing this qualification you might move on to:

  • Level 3 Diploma in Advanced Professional Cookery (7100-03)
  • Foundation and hospitality degree programmes.

You might also be interested in management qualifications from the ILM.

 

Level 3 NVQ Diploma in Hospitality Supervision and Leadership (7250-02)
Last Registration Date: 31 Aug 2026

Level 3 NVQ Diploma in Hospitality Supervision and Leadership

  • Accreditation No: 600/0861/1 This is a reference number related to UK accreditation framework
  • Type: Credit based qualification This is categorisation to help define qualification attributes e.g. type of assessment
  • Credits: 37 Credits are a measure of the size of the qualification
  • Guided Learning Hours: 206 - 276 This is the average contact time a centre would typically commit
  • Total Qualification Time: 370 The total time for the qualification
  • Key Stage: Data unavailable This shows the equivalent Key Stage level.
  • Last Certification: 31/08/2029 This is the last date that a certificate can be issued
  • Qualification fees in the UK: £108.30 Our typical price is the one that is most often paid by a centre for a completed learner. Some prices are made up of multiple charging points so action like taking difference units or specialisms to complete and resitting assessments may mean the cost for some learners differs.

Here you can find all documents related to this suite of qualifications.

By clicking on the section headings below, you can access a variety of documents such as the qualification handbooks and assessment materials, Statements of Purpose, and recognition letters from industry and employers.

Some documents may be password protected. Passwords can be retrieved by logging in to Walled Garden and visiting the Administration section of the relevant qualification catalogue page.

Interested in delivering this qualification?

Find out more about how to become an approved City & Guilds centre or fill out our online customer application form. 

Explore our wider maths & English offer

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For Learners

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> (7040) Introduction to Employment in the Hospitality Industry

> (6100) Professional Cookery

> (7100) Professional Cookery

> (7103) Professional Food and Beverage Service

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