CPD training

City & Guilds/ILM CPD Training events are designed to support organisations and practitioners who deliver our products and services. The aim is to support our customers to deliver and embed our products and services and to improve their skills and capabilities. We offer a range of courses covering assessor training, best practice tips and many more. As we focus on remote delivery, our customers are now able to join paid for webinars with our expert facilitators to upskill on the chosen area of focus and receive a digital credential to recognise attendance. For those customers wishing to upskill a group of staff, we continue to offer in-house packages to deliver our courses adapted to suit their needs.

Register your interest

For more information on any of the workshops, including bespoke courses and in-house training, please email cpdtraining@cityandguilds.com.

Although our courses are targeted, we can adapt them to your organisation and needs.

 Best for employers

 Best for colleges and training providers

Throughout the year, we run a number of open webinars to support our customers with improving skills and capabilities. These sessions are delivered by our expert facilitators on our chosen delivery platform Go To Training, which supports an engaging and interactive training workshop. Attendees will have the opportunity to network and discuss best practice tips through the use of our mid-session activities in break out rooms. City & Guilds will issue a digital credential to all attendees to recognise their attendance and new skills.

View all of our open sessions on our Eventbrite page 

For those customers wishing to upskill a larger group of staff, we continue to offer our in-house programme to delivery courses adapted to suit your needs and requirements. Our expert facilitators are available to deliver bespoke sessions for up to 30 members of staff. If you are interested in finding out more about our group training sessions, please get in touch with the team at cpdtraining@cityandguilds.com.

For open events, there is a cost of £50 per delegate with a valid City & Guilds centre number however we also welcome non-centres at £75 per delegate.

For group training costs, please get in touch with the team at cpdtraining@cityandguilds.com to discuss requirements.

epa badgeWe issue all attendees with a digital credential to recognise their new skills and dedication to professional development. Digital Credentials can be uploaded to your social media profiles and shared with peers and employers. Our digital credentials, issued on Acclaim by Credly, allows individuals and organisations to recognise and communicate learning achievements and certifications online in a secure way.

Digital credentials, also known as “digital badges or open badges,” unlike a paper certificate are backed by metadata, they contain comprehensive data including who has earned the badge, its criteria, learning evidence and who has endorsed it. Digital credentials allow us to recognise and communicate all skills consistently. We do this by using the open badge standard, a universal format that creates data that can be validated quickly and easily.

Find out more about digital credentials


Best Practice in the use of Expert Witness Testimonies

Who is the target audience?

  • All Training Providers, Quality Managers, Heads of Department, Curriculum Managers/Leads, IQAs & Assessor/Trainers

What are the aims, objectives and benefits of this event?

To support training providers in the development of their use of Expert Witnesses and expert witness testimonies to support their assessment planning process and assessment in work-based qualification delivery. The webinar will focus on the following:

  • What is an Expert Witness
  • Who can be an Expert Witness
  • Scope of the Expert Witness role within the qualification assessment process
  • How to become an Expert Witness and related support
  • Best practice considerations
  • Use of remote technology
  • Judging evidence provided by the Expert Witness
  • Quality assurance and risk
  • Exemplar forms to use for expert witness testimonies
  • The City & Guilds new ‘Expert Witness Guide’ (2020)

To enquire about any of the workshops, please email advance@cityandguilds.com.

Equality, Diversity and Inclusivity Workshop

A half-day workshop aimed at all staff. The workshop aims to refresh your knowledge, understanding and confidence in actively promoting equality, diversity and inclusivity in your role.

Objectives and focus for the day:

  • Provide an opportunity to discuss all aspects of equality, diversity and inclusivity (EDI)
  • Linked to the requirements of the Equality Act of 2010, it will help our understanding of the legal aspects of EDI
  • Help to ensure that, we always consider the requirements of equality, diversity and inclusivity, in our everyday roles

To enquire about any of the workshops, please email advance@cityandguilds.com

Managing Examinations

A great opportunity to gain current, up to date, knowledge of the examination delivery requirements

Objectives of the workshop include:

  • Receipt and storage of materials, control and movement of papers
  • Special arrangements, room layout and preparation
  • Commencement of examinations
  • Managing incidents
  • End of exam protocols, control of completed and unused papers etc.

Great opportunity for staff to gain current, up to date, knowledge of the requirements of the Joint Council for Qualifications (JCQ) Instructions for Conducting Examinations and City & Guilds Functional Skills Instructions for Conduction Examinations.

Suitable for:

Heads of Centre, Heads of Department, Exams Officers, Invigilators and any member of staff who have responsibility for the running of examinations and supervised assessments, within centre and at remote assessment locations.

To enquire about any of the workshops, please email advance@cityandguilds.com

Improving Internal Quality Assurers (IQA) Practices

This one day workshop style session is an opportunity to keep ahead of assessment developments following the latest guidelines from Regulators and City & Guilds. This session is designed to be a highly interactive experience for Assessors to reflect, share best practice and collect practical tips and guidance from our expert Facilitator.

The event is aimed at those with some knowledge of Internal Quality Assurance (IQA) practice.

The workshop includes topics such as:

  • Improving learner performance through verbal and written feedback
  • RPL, Recognition of Prior Learning from the assessor perspective
  • Making the most of Professional Discussion
  • The IQA role within the learner journey
  • A risk management approach to sampling
  • Effective standardisation activities
  • Supporting assessors and improving performance


External Quality Assurance - EQA (2 day workshop)

This programme will provide knowledge, understanding and practical opportunities to explore what an external quality assurer (EQA) does to monitor a centre approved to deliver qualifications. Delegates will consider the fundamental aspects of the EQA role as well how they maintain good practice in relation to legislative and regulatory requirements. The two-day training event will provide the opportunity to learn, practice and carry out valuable activities which reflect the EQA role.

The day will help you to:

  • Explain the context and principles of external quality assurance
  • List information required to be able to plan for an EQA visit
  • Compare at least 4 different techniques for sampling within a centre
  • Discuss how to maintain and improve quality
  • Manage information effectively
  • Recognise legal and good practice requirements


  • Gain an understanding of the EQA role
  • Enhance your knowledge of quality assurance to review and improve your own organisation’s procedures and performance
  • Develop your knowledge and skills as preparation for becoming an EQA in the future
  • Support and develop your own centre to confirm compliance with awarding organisation (AO)
  • If you are already an EQA the programme will refresh and update your knowledge

English and Maths CPD

A series of CPD events to improve the delivery of English.

  • Beneficial for staff working in a variety of vocational settings
  • One-day events comprising of two linked themes/topics that providers tell us they would like support with
  • Standalone days or attend all in the series
  • Practical, hands-on workshops aimed primarily at non-specialist English staff
  • Some events also give valuable CPD for specialist English staff: topics such as digital learning or stretching and challenging learners

Who is it for?

  • Practitioners responsible for the delivery of maths, English and ESOL including Functional Skills
  • Non-specialist English Tutors
  • Vocational Learning Practitioners who embed maths & English in their teaching
  • Learning Support Staff
  • Curriculum Managers

Workshop 1 TBC
How to embed English in a vocational setting / how to differentiate your learning and stretch and challenge learners.

Workshop 2 TBC
How to make the most of digital tools in English teaching / how to effectively use blended learning.

Workshop 3 TBC
How to master problem solving in the English class / how to effectively use task based learning.

Workshop 4 TBC
How to create practical resources to support English delivery: reading toolbox and writing toolbox.

Workshop 5 TBC
How to read criteria to develop achievable learning aims / how to boost your confidence and develop your English skills.

Workshop 6
How to teach Maths and English together. How to support learners with the language of Maths.

To enquire about any of the workshops, please email advance@cityandguilds.com.

Initial Assessment and Prior Learning

As part of our continued support for the sector we are running a series of national quality improvement events aimed at all vocational sectors delivering new apprenticeship standards and EPA with City & Guilds.

This informative half-day workshop will provide you with the key information you need to ensure you can implement a best practice approach to delivering initial assessment and prior learning, from an auditors standpoint. The workshop will be a helpful mix of best practice information sharing, hints and tips for a successful audit and practical discussions to resolve any individual issues identified. The workshop aims to provide you with all the tools you needs to ensure a successful and pain free funding audit with no claw back of funds for no compliance with prior learning and IA expectations.

The event is aimed at: Heads of Training, Apprenticeship Training Heads or Managers, Curriculum Managers and Heads, Apprenticeship/WBL Managers, MIS Managers, Quality Managers and others who may have a role in the management or delivery of apprenticeship programmes.

This workshop delivered over half a day will cover the key themes of:

  • Reviewing your current centre practice in respect of Initial Assessment  and identification of prior learning in apprenticeships of all levels
  • Understanding the importance of Initial Assessment (IA) and assessing prior learning.
  • Understanding your MIS data and how it can support your audit preparations
  • Understanding what an Auditor will expect to see and what evidence is expected and where it should be kept.
  • Exploring the approach to agreeing changes to the apprentices programme  with the employer and how the apprentice should contribute to the process

Understanding expectations for reductions in price, content and duration of apprenticeships due to IA and prior learning 

Best Practice in professional discussions and interviews for EPA

As part of our continued support, we are running a series of national quality improvement events aimed at all vocational sectors delivering new apprenticeship standards and EPA with City & Guilds. A workshop filled with engaging practical and other activities, aims to provide ideas for further developing your individual and centre practice when working with new apprentices in preparing them for their EPA professional discussion or interview.

The workshop is aimed at;

  • Assessors/Trainers
  • Curriculum Managers
  • IQAs
  • Apprenticeship/WBL Managers
  • Quality Managers
  • Others who may have a teaching, learning and/or assessment role within the delivery of the new apprenticeship standards.

Employers are also welcome to attend.

To enquire about any of the workshops, please email advance@cityandguilds.com

Best practice in the quality assurance for the new Apprenticeship Standards (England)

This one day CPD event is full of engaging activities which will allow those attending to reflect on their current quality assurance practices in apprenticeship delivery and highlight areas of further development in their strategies when working with employers and apprentices.

The event is aimed at anyone delivering the new apprenticeship standards in England and who has a quality assurance role and/or related responsibilities. Vice Principals, Directors, Quality Managers, Apprenticeship Managers, IQAs, Assessors/trainers are all welcome to attend.

Aim of event

To explore best practice in the quality assurance of the new apprenticeship standards.

Objectives and focus for the day:

  • To reflect on and explore delegates CPD needs in the quality assurance of new apprenticeships standards
  • To unpack the principles of good quality assurance in apprenticeships – what are the benchmarks and how do you compare?
  • To clarify current Ofsted judgments in respect of teaching leaning and assessment – how effective is your delivery of 20% off the job training and how is this being quality assured?
  • To look at methods of embedding maths and English across your apprenticeship delivery – is this being developed with employers?
  • To discuss the quality assurance of apprenticeship standards with or without a mandatory vocational qualification - what are the challenges for assessors/trainers and the role of the IQA?
  • Revision planning for apprentices pre EPA – when, where and how – what support do employers, assessors and trainers require in this process?
  • What does quality assurance of the new standards mean to employers? How is this explained and how are they involved?
  • How are City & Guilds quality assured re EPA/EPA roles and responsibilities
  • Training – development plans moving forward – your next steps?

Leadership and Management

This series of one day CPD event are full of engaging activities which will allow those attending to reflect on their current leadership styles and practices in and FE context and highlight areas of further development.

The events are aimed at middle managers in England and who wish to improve their knowledge and understanding of key concepts which impact on leadership within the sector

Finance & Curriculum Drivers:
The Finance & Curriculum Drivers workshop will support managers in having a greater understanding of the characteristics of the Education Funding Agency (EFA) funding models and implications for leadership.

Managing Performance:
The Managing Performance workshop will help you to understand of how to motivate and develop staff, and provide you will a better understanding of your role as manager in HR issues. The workshop will explore techniques to manage performance, and provide an introduction to techniques for coaching and mentoring staff.

Leading Learning and Organisational Performance:
The Leading Learning and Organisational Performance workshop will help identify the role of leaders in developing inspirational teaching in individuals and teams and consider the power and influence you have as a leader of learning. It will look at the centrality of teaching learning and assessment and the role of Ofsted, and will look at the potential use and impact of learning technology.

Leadership in an FE Context:
This module is designed to build understanding about the essence of leadership in an FE context. It will help participants explore their personal style and how this can be applied to key management responsibilities

Project Management:
The purpose of this module is to explain the major components and phases of effective project management.

Participants will be shown how to apply the concepts of project management to managing change within the College and reflect on the implications for their leadership role within the college.

At the end of the module participants will understand the key concepts of:

  • Project initiation
  • Project planning
  • Project execution
  • Monitoring and controlling a project
  • Closing a project

Available in-house for up to 25 delegates

We offer this as an in-house event. This means you can have this delivered on your own premises, on your chosen date for up to 25 delegates. Our expert facilitator will customise your session to the specific needs of your staff, offering a uniquely tailored CPD experience.

If you are interested please email advance@cityandguilds.com.


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Derrick Jones

Independent management consultant (Delivers Leadership & Management)

Derrick is currently an independent management consultant. He has 17 years consultancy experience having developed and led the education advisory teams for KPMG LLP and Deloitte Management Consulting.

Prior to entering consultancy, Derrick had 15 years’ experience in education with his last post being as a Vice Principal of a large College in the North West of England where he was responsible for the areas of Finance, Personnel, Estates, MIS, Central Admissions, Marketing, and Catering. He was Clerk to the Board for 14 years, and also taught in the Faculty of Business and Management at Level 2 to Level 6.

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Rachel Oner

Freelance consultant, trainer and EQA (Delivers Teaching English series of 5)

I have been working in education and training since 1991 in teaching and management roles. I have worked in various settings including Offender Learning, Work-based Learning, Adult Education and for private training providers.

My skills, qualifications and experience include:

  • Consultancy and training
  • ESOL and English programme delivery with specialisms in embedding and contextualising
  • ESOL and English Subject Specialist Qualified
  • Language Learning (MFL)
  • Staff Development Programmes
  • Internal & External Quality Assurance
  • Employer ESOL focussed projects and resource development
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Suzi Gray

Technical Advisor for Health & Social Care (Delivers IQA Practices)

Originally from an Early Years and Play work background, I have 30yrs occupational experience at Executive Level in Health and Social Care, Childhood and Youth Programmes and Early Years in the public, private and the voluntary and community sectors across Wales, Northern Ireland, England and Internationally. During this time I have also been involved in the development, delivery and quality assurance of work based learning and vocational technical qualifications.