Your skills partner in housing

Working with housing associations, employers, training providers and colleges to professionalise the housing sector

A time of change in housing

We understand that regulatory change, environmental targets and workforce challenges are creating an ongoing period of major transition within the housing sector.

Competence and Conduct Standard

Awaab’s Law

Consumer Standards

Building Safety Act

Skills shortages and an ageing workforce

Retrofit and net zero targets

The emerging skills needs are affecting thousands of employees across the UK. Competence, compliance and capability have never been more important.

An expert partner you can rely on

With almost 150 years of expertise in skills development, City & Guilds can guide you through change.

The housing sector has a broad range of skills needs. We have a broad range of solutions, including qualifications, apprenticeships and bespoke consultancy. We cover all the skills you need, from carpentry and social care to digital and management.

By partnering with City & Guilds, you can:

Upskill and reskill your existing workforce

Train new recruits and apprentices

Develop leaders and managers

Enhance customer service skills

Build bespoke training for your organisation

Certify your employees' knowledge and skills

Who do we work with in the housing sector?

Tackling skills shortages with PfP Thrive

From curriculum design and delivery to preparing for end-point assessment, we helped PfP Thrive get ready for apprenticeship delivery.

See PfP Thrive's story

Driving organisational performance at Your Housing Group

Through their internally developed training – which has been quality assured by ILM, a part of City & Guilds – Your Housing Group are strengthening leadership capability to improve performance.

See Your Housing Group's story

You probably know City & Guilds for its qualifications and apprenticeships. You might not know how much more we have to offer.

We work with colleges, training providers, governments and employers across every aspect of workforce development.

You can see our core offer below, but if you have any other skills needs, talk to us about how we can help.

Qualifications

Upskill and reskill your workforce with respected qualifications and short courses you can offer in-house or through our provider network.

Apprenticeships

Tackle skills gaps, develop future talent and make the most of government funding. Our support includes apprenticeship programmes, assessment and consultancy.

Bespoke training programmes

Build the workforce your organisation needs. Tell us the skills and roles you want to focus on, and we’ll create a training programme just for you.

Internally developed training

Improve the quality, impact and recognition of your training programmes with expert support that builds your internal capability.

Skills consultancy

Trust City & Guilds to create bespoke solutions for your skills needs, helping you overcome challenges and deliver impactful workforce development.

Digital credentials

Recognise employees’ skills, values, behaviours and experience with your own branded digital credentials.

Building skills within your community

We believe that successful communities help everyone flourish. Our promise at City & Guilds has always remained the same – to help people, organisations and economies to thrive.

By partnering with City & Guilds, your housing association can benefit from skills solutions that span the entire range of occupations for your employees and residents.

Explore qualifications and apprenticeships for each occupation using the links below. Our leadership and management solutions are powered by ILM, a part of City & Guilds.

Bricklaying

Carpentry & joinery

Customer service

Digital & IT

Domestic gas

Electrical

Employability

Green skills & sustainability

Health & social care

Heating & ventilation

Hospitality & catering

Leadership & management

Painting & decorating

Plastering

Plumbing

New qualifications launching Autumn 2026

With the Competence and Conduct Standard introducing mandatory Level 4 and Level 5 qualifications from October 2026, we’re launching a Level 4 Certificate in Housing Management and a Level 5 Award/Certificate in Senior Housing Management.

To support organisations responding to Awaab’s Law and wider social housing regulation, we’re also launching a Level 2 Award in Damp & Mould Awareness.

Register your interest

Talk to our specialist teams

Support for housing associations and employers

Our Skills Specialists have years of experience in workforce development, working closely with organisations to help them upskill and reskill their staff.

Talk to the team

Support for colleges and training providers

If you’d like to offer City & Guilds or ILM qualifications or apprenticeships, we can help you become an approved centre.

Get in touch