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Preparing apprentices for EPA success


Ensuring health is in good shape

As a leading brand in apprenticeships and qualifications in health, we cover a wide range of standards and have the assessment infrastructure in place to service end-point assessment (EPA) demand.​

These include: Dental Nursing; Healthcare Support Worker; Senior Healthcare Support Worker and Healthcare Assistant Practitioner.

Our EPA and on-programme offer provide an end-to-end solution for the health sector. Geraldine Donworth, Industry Manager for Health and Care said:

geraldine thumbnail“City & Guilds has consistently provided support for a wide range of employer groups during the development of the apprenticeships in these areas from some of the very first standards to those currently being produced.”

Interested to find out more? Get in touch to discuss our offer for Health.

Contact us today

Health – preparing apprentices for EPA success 

The healthcare sector is one of the largest industries in the country. It’s also set to be one of the fastest-growing employment sectors over the coming year. The NHS, in particular, is experiencing significant challenges to meet recruitment targets and source the skilled staff they need to support its demand.

As a market leader in EPA, we’ve delivered over 15,000 assessments since EPA started, with a 90% pass rate. We have over 50,000 apprentices registered to take our EPA across the wide range of sectors we serve.

We put customer success at the heart of apprenticeships, and our emphasis on support, quality of materials and preparation for apprentices together with 140 years of working in education and with industry partners, makes us a trusted leader in EPA services.

Support that we have available for you and your apprentices include:

Preparation to pass first time

We have unrivalled support and assessment preparation for you and your apprentices:

  • EPA preparation tool
  • Lead independent end-point assessor (LIEPA) reports
  • E-portfolio solutions; Learning Assistant and PIVOT
  • Schemes of Work and Lesson Plans for on programme qualifications that are mapped to the standards, via SmartScreen
  • Sample test papers for Adult Care Worker and Lead Adult Care Worker, Assistant Health Care Practitioner and Senior Healthcare Support Worker (Adult Nursing Support).

Our portfolio of apprenticeship products and services gives you the tools you need to build apprentices’ confidence and competence, support your delivery and prepare for robust assessment that’s valued and trusted by industry experts.

Showcasing best practice

With our exemplar materials, sample knowledge tests, and expert Technical Advisors, you can get the latest insight into best practice to provide confidence to you apprentices.

All of our resources are mapped to the standards and designed to draw out the skills, knowledge and behaviours apprentices need so they’re confident for their assessments.

Expert advice at our networking and CPD events

Hosted by our highly experienced Industry Manager Geraldine Donworth and Expert Technical Advisors Suzi Gray and Paul Robottom, our events equip you with the knowledge you need to build apprentices’ confidence and competence.

Register for these events

Supporting organisations across their business

Our breadth of offer support employers across skills areas such as in house consultancy support services, apprenticeships in business skills, customer service and leadership and management to name a few. We also offer Functional Skills across five levels from Entry Level 1 to Level 2. We can also accredit in-house training programmes with our Assured Service

Dedicated support team

Our EPA Customer Success team are on-hand to walk you through the process and provide advice from the start. Our wider team includes health experts, quality leads, and policy and funding specialists – all working together to provide solutions for you.

Flexible finance options

We have flexible payment options in place to make things easier for you. Our EPA pricing model includes a small fee at registration upfront with the rest of the cost after assessment and we don’t charge VAT on EPA.

High quality assessment

With the rigour and consistency of our independent end-point assessor training, you can be confident in the quality and standardisation of our EPA. Our LIEPA reports are produced annually with valuable insight into the assessment process, providing crucial lessons learned in EPA, for your benefit.

A trusted and recognised brand in the sector

We are trusted in the market, and have recently collaborated with WJEC/CBAC (formerly the Welsh Joint Education Committee) to be the sole providers for a suite of health, social care and childcare qualifications contracted by Qualifications Wales, to provide qualifications from Level 1 to Level 5 for Health and Social Care, and Childcare.

We have deep industry connections - our industry manager, Geraldine Donworth is Vice-Chairperson for the AELP Health and Social Care and Childcare forum, demonstrating our standing in the sector.

Our strong links with employers and influential stakeholders in the sector means that we’re close to the industry and have a thorough understanding of the sector, offering them advice and guidance on how to make the most of their levy.

Our product development process is robust, and we have highly competent and qualified professionals developing our qualifications and materials in consultation with employers and providers/colleges.