Page Updated 30 June

Online tests at home –
Covid-19

This Tests at Home solution is applicable for on-demand E-volve exams for all End Point Assessment and all qualifications, apart from those listed on our exception list which can be found in our FAQs below.

For our high-stake qualifications, we have an alternative Tests at Home solution with additional Quality Approval. This is currently in place for the following qualifications:

  • Functional Skills
  • Essential Skills Wales 
  • Level 2 Health & Social Care Core Skills

Please visit our dedicated page for more information.

 

Ensuring learners and apprentices can progress their learning and assessment journey

We have been working with regulators on remote testing of our e-volve on-demand tests at the learner’s home, across a range of assessments and qualifications.

We are able to offer this solution, using existing virtual technology applications such as Zoom, MS Teams, GoToMeeting and Webex, across a number of our online tests within qualifications and end-point assessments. Centres will be responsible for installing and setting up these applications

For further information on how to access this interim solution, technical requirements and set-up, please take some time to read the information below.

If you have learners who are ready to take an online test as part of their qualification then you will first need to complete a short application form and we will then contact you with the information in order for you to run Tests at Home.

 

It is important that you familiarise yourself with our detailed guidance document and FAQs to ensure that you and your learners have the technology in place and understand the conditions for invigilation. It is strongly recommended you test the set-up in advance and carry out a practice invigilation test.

Future roadmap for our Remote Invigilation Service

Our Remote Invigilation Service is now live. This new service is available for all existing City & Guilds centres and for most of our e-volve tests. If you want to know more, please visit our Remote Invigilation webpage.

Tests at Home will continue to be available till August 31, 2021. Keep an eye out for upcoming updates.


FAQs

What do I need to do to get approval to offer online tests?

You will need to complete a simple application form to get approval to offer the online tests at home. If you need to follow this up, please contact centresupport@cityandguilds.com.

What do I need to do to offer the online tests?

Please refer to our comprehensive guidance notes detailed above. This guidance also includes details of which systems can be used to carry our remote invigilation.

What technology do I need to have in place? We would prefer to use software that City & Guilds does not currently support (Eg Skype)?

Please refer to our online demand testing at home guidance which explains which systems can be used and the rationale behind the decision. Other systems do not currently meet the requirements that have been agreed with regulators and cannot be used.

Do I need to do a practice test before carrying out online tests?

Yes – it is recommended that you do this via a navigation test so that all parties understand what they need to do and that the technology works. Please refer to guidance for more details.

The City & Guilds and ILM team is on hand to provide customer support, technical support, and to meet any other needs. You can access front-line support by phone – 0192 4930 800 (option 5).

Do the invigilators need to fill out any paperwork for each online test

Yes – for each online test you will be required to complete an invigilation checklist.

Do we need to complete all the normal invigilation paperwork as they would always done

No – centres will just need to fill out the remote invigilation checklist for each candidate and store this centrally for potential audit purposes.

Do you have any instructions for invigilators, learners and apprentices?

Please refer to the virtual meeting software guidance documents depending on whether you are using Zoom, Microsoft Teams, GoToMeeting or WebEx.

Does the session have to be recorded?

No – this is not needed, but centres must complete and store the invigilation checklist for each apprentice.

Can I use Tests at Home for paper-based exams?

No, this interim solution is not available for paper-based exams.

Can I use Tests at Home for internal assessment?

No, this interim solution in not designed for assessments that are marked by the centre. Please refer to the adaptation guidance for more information on using remote assessment.

What access arrangement can be used for Tests at Home?

For some access arrangements, a person is required to facilitate, e.g. a reader or scribe. This person must be familiar with the invigilation requirements in this document. The invigilator can also act as the reader or scribe. They must not be the candidate’s relative, friend or peer.

EPA

Updated 29 January 2021 - Can we offer this solution for all standards?

We now can offer the remote testing solution for all standards for EPA including Carpentry and Advanced Carpentry, now they have approval from their respective EQA bodies.

View the table of standards

Standard

Level

EQA

Property Maintenance Operative

2

IfATE

Motor Vehicle Service & Maintenance Technician (Light)

3

RMISC

Commis Chef

2

P1st

Hospitality Team Member

2

P1st

Hospitality Supervisor

3

P1st

Gas Engineering

3

IfATE

Chef de Partie

3

P1st

Maintenance & Operations Engineering Technician

3

IfATE

Equine Groom

4

IfATE

Senior Equine

2

IfATE

Production Chef

3

P1st

Travel Consultant

3

P1st

Business Administrator

3

IfATE

Operations/Departmental Manager

5

IfATE

Team Leader/Supervisor

3

IfATE

Adult care worker

2

NSAR

Lead Adult care worker

3

NSAR

Golf Greenkeeper

2

Ofqual

Refrigeration Air Conditioning & Heat Pump Engineering Technician

3

Ofqual

Heavy Vehicle Service and Maintenance Technician

3

Ofqual

Autocare Technician

2

Ofqual

Beauty Therapist

2

Ofqual

Healthcare Support Worker

2

Ofqual

Senior Healthcare Support Worker

3

Ofqual

Healthcare Assistant Practitioner

5

Ofqual

Carpentry

2

CITB

Advanced Carpentry

2

CITB


Do my apprentices still need to have gone through gateway before I can do the test?

Yes – this has not changed. No online tests can be taken before the apprentice has gone through gateway.

Qualifications

Which tests can we not use remote invigilation for?

Remote invigilation is not permitted for the following:

  • Technicals or any other dates e-vovle tests
  • Level 1 award in MOT testing or the level 3 award in MOT test centre management (3428)
  • All levels for ICT Functional Skills (3748-03)

For the Tests at Home with Quality Approval interim solution please visit our dedicated page.

Is there a limit on how many online tests that can be delivered remotely?

No – there is no limit.