Accommodation Operations & Services (8068)

Last Updated: 21 Jul 2020
These qualifications develop and demonstrate the knowledge and skills you need to find your first job in accommodation services or progress into a supervisory or managerial role.
These are ideal for anyone working in accommodation services from those looking to their first role to those moving into a supervisory position.
Available to deliver in the following:
  • International

Interested in delivering this qualification?

Find out more about how to become an approved City & Guilds centre or fill out our online customer application form

General Information

What Is Involved In Studying This Course?
The Level 1 qualification covers an introduction to the hospitality and catering industry, safety at work, customer service, accommodation services and cleaning accommodation areas.

The Level 2

qualification covers safety at work, customer service skills in accommodation services, accommodation services, cleaning accommodation area, provide a linen service.

The Level 3 qualification covers maintain a healthy, safe and secure working environment, supervise customer service, supervise staff training, principles of supervising and leading teams, resource management in accommodation services, supervise accommodation services, maintain accommodation services supplies.

What Is Involved With Delivering This Course?

To deliver these qualifications you will need qualified assessors – you can train internal members of staff or recruit specially.

To find all the requirements for assessment and delivery, download the qualification handbook

Level 3

The Level 3 Advanced Diploma in Accommodation Operations and Services is for candidates who have gained experience in accommodation services and wish to extend their departmental knowledge of planning, monitoring and supervising staff and physical resources. They will wish to progress as a qualified housekeeper in a supervisory role. Candidates are required to demonstrate their supervisory skills, both knowledge based and practically, in order to fulfil the requirements of assessments.
Level 3 Advanced Diploma in Accommodation Operations & Services (8068-03)
Last Registration Date: 31 Mar 2021 Supportive services: Learning Assistant

Level 3 Advanced Diploma in Accommodation Operations & Services

  • Accreditation No: 600/4855/4 This is a reference number related to UK accreditation framework
  • Type: VRQ This is categorisation to help define qualification attributes e.g. type of assessment
  • Credits: Data unavailable Credits are a measure of the size of the qualification
  • Guided Learning Hours: 205 - 205 This is the average contact time a centre would typically commit
  • Total Qualification Time: 287 The total time for the qualification
  • Key Stage: Data unavailable This shows the equivalent Key Stage level.
  • Last Certification: 31/03/2024 This is the last date that a certificate can be issued
  • Qualification fees in the UK: TBC, please speak to your Account Manager for further information Our typical price is the one that is most often paid by a centre for a completed learner. Some prices are made up of multiple charging points so action like taking difference units or specialisms to complete and resitting assessments may mean the cost for some learners differs.

Additional information for centres

Learning Assistant


Learning Assistant is an innovative and cost effective e-portfolio solution that allows colleges and training providers to dramatically improve the delivery of their vocational qualifications.

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Here you can find all documents related to this suite of qualifications.

By clicking on the section headings below, you can access a variety of documents such as the qualification handbooks and assessment materials, Statements of Purpose, and recognition letters from industry and employers.

Some documents may be password protected. Passwords can be retrieved by logging in to Walled Garden and visiting the Administration section of the relevant qualification catalogue page.

Interested in delivering this qualification?

Find out more about how to become an approved City & Guilds centre or fill out our online customer application form