Get access to fast-tracked support from our specialist teams, all with their own expertise to guide you through every stage of your journey. Learn more about the teams:
Business development managers: Your local contact on-hand to support you with all aspects of qualifications, apprenticeships and skills development.
EPA partnership managers: From onboarding apprentices through to EPA, our partnership managers support customers at every stage of the apprenticeship journey.
Technical advisors: With in-depth knowledge of both education and industry, our technical experts offer flexible support with programme delivery through in-person and online events and visits.
Industry managers: Our dedicated industry experts keep customers, products and services up to date with the latest developments from their sectors, including regulatory, compliance and policy changes.
Digital solutions managers: Our digital support team provide training sessions and advice on how to get the most out of our e-learning and admin platforms to support a smooth and successful delivery.
Client managers: Our team of training experts work with employers to identify learning needs and maximise organisational growth through tailored Skills Discovery Sessions.
Funding and policy team: Get access to easy-to-digest funding and policy information and the latest updates.
Customer support team: Whatever your question, our customer support team are available to support with all enquiries from providers, employers and learners.
Get access to our digital platforms and wide range of resources designed to support your planning and delivery.
Digital platforms: Our digital platforms including Walled Garden, E-volve and Proficient (EPA Pro) facilitate online learning, assessment, remote invigilation, certification and more for a smooth delivery.
Planning, delivery and assessment resources: Access tools and resources designed to set up your teams and learners for success. These include curriculum planning guides and delivery planners, portfolio overviews by sector and exemplar materials for assessments.
Funding and policy tools: We keep you up to date with the latest funding and policy guidance, including our funding directory and local skills improvement plan (LSIPs) insight sessions.
Insights: Gain valuable insights into the latest developments in the skills sector with our research reports, news articles and podcasts, including Training Trends. Plus, find out how to adapt your organisations to meet the needs of the ever-evolving skills landscape with Skills Discovery Sessions.
Our events support your professional and organisational development by giving you access to exclusive networking opportunities, training sessions, workshops and more to help you stay up to date with the latest updates from the skills landscape.
Qualification and programme-focused events: These regular face-to-face and online events are hosted by our specialist teams to support your planning and delivery, including regional meet-ups for T Levels, apprenticeships and Skills for Work and Life.
Support webinars: With a wide range of support webinars happening every month, customers can sign up for everything from exam delivery support to curriculum planning and funding updates.
Sector-specific events: Get all the latest updates from your sector with various events, from regular meet-ups like Spring Networks to our flagship City & Guilds construction conference.
Employer-focused events: Gain and share insights on skills opportunities in your industry at our employer-focused events, including roundtables and Employer Industry Board meetings.