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Keep up-to-date about vocational events run by City & Guilds including apprenticeships, qualifications and T Levels plus much more. Learn more

Learn about digital credentials - helping you see all skills. Join 1000s of organisations who are using digital credentials to revolutionise how they see skills.

These pages provide you with help & guidance, covering all aspects of delivering & administering City & Guilds qualifications, including how to contact us.

Whether you're a centre, an FE college, a private training provider, an employer or a learner, see what City & Guilds can offer you.

City & Guilds transforms the lives of people in more than 80 countries, by helping to build businesses and economies

The skills gap is costing UK businesses £2 billion. Close the gap with City & Guilds. No one is better qualified to upskill your workforce.

Need help with something? From replacement certificates to how to become a City & Guilds centre and much more, find your answer here.

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Learn more about City & Guilds and our drive to build successful careers and businesses for over 140 years in the industry

The UK government has committed 600 million to boost construction training and tackle critical skills shortages, supporting the ambition to build 1.5 million homes by 2029.

Our quality teams are based across our regional offices and support our approved centres with all aspects of quality assurance.

Every organisation is unique, and so are your goals. High-quality, relevant and tailored training is key to remaining competitive, and recognising skills will set your business apart – making you fit for the future.

T Levels are level 3 technical qualifications that sit alongside apprenticeships and A Levels within a reformed skills training system. Find out more about these reforms and how City & Guilds can help.

Help and support for City & Guilds learners (current, past and potential). Find the help you need, including how to request a replacement certificate or amend a certificate.

Explore City & Guilds range of apprenticeships and options to gain recognised qualifications and improve the sustainable skills of your employees.

Find out about Sitecore Digital Marketing System, analytics, social media and Facebook Pixel in regard to website cookie use. Learn more.

Read the City & Guilds Privacy Policy which sets out how we'll treat the personal data you provide to us in compliance with applicable data protection law.

Help for Centres. Find out how to become approved; how to request replacement certificates; how to reset your Walled Garden password. Learn more.

Find out about City & Guilds, including our terms of website use. Learn more.

Find out how to contact City & Guilds if you're a centre, employer or learner. Find our main email and postal addresses, telephone numbers and contact forms.

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Help for Centres. Find out how to become approved; how to request replacement certificates; how to reset your Walled Garden password. Learn more.

Learn how to amend or replace City & Guilds certificates, including required documents, application steps, and timelines for learners and centres.

Find out more about website accessibility? We adhere to style of navigation, text size, changing colours of our websites.

Employer frequently asked questions, help and support

Learn how City & Guilds businesses handle personal data to improve services, ensure legal compliance, and support lifelong learning and skills development.

Learn how to set up multifactor authentication for secure access to City & Guilds and ILM platforms using Microsoft or Google Authenticator apps.

Enter a free prize draw at the CIPD Festival of Work 2025 to win one of 10 copies of ‘The Neglected Acts of Leadership’ book. UK residents only.

City & Guilds is committed to data security and the fair and transparent processing of personal data. This privacy notice sets out how City & Guilds, a City & Guilds Business or ILM, a City & Guilds Business, treat the personal data which you provide to us in compliance with applicable data protecti

Interested in delivering T Levels? Construction and Building Service Engineering T Levels from September 2021 (England only). Learn more.

Please find below some frequently asked questions and their answers, which will help you understand some of the technical qualifications development, delivery, industry placements, and T Levels funding.

T Levels are a two-year programme choice that follows GCSEs and could give you a head start towards the career you want.

Explore T Level success stories from learners, providers, and employers, highlighting delivery, placements, and the real-world impact of technical education.

Here you’ll find a range of teaching, learning and planning resources for tutors as well as information and support regarding approval, quality assurance, registration, bookings, timelines, fees and communications for all staff.

City & Guilds has given help for centres, help for learners and help for employers sections . They have done the more help section.

The City & Guilds T Level foundation year is a full-time one-year study programme developed in conjunction with T Level providers to support progression onto a T Level.

Our T Levels run for two-years, which includes a variety of qualifications and flexible programmes of study including Technical Qualifications; Apprenticeships; Traineeships; and Study Programmes. Learn more. 

Keep up-to date with the latest City & Guilds T Levels events.

We are developing the T Level Technical Qualifications (TQs) in the two pathways within the Agriculture, Environmental and Animal Care route, with first teaching Agriculture, Land Management and Production from September 2023 and Animal Care and Management from September 2024.

City & Guilds and ILM have developed the T Level Technical Qualification (TQ) in Management and Administration available for first teaching from September 2022 in England only.