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Support available for apprenticeships providers in the Occupational business and Customer Service. Help prepare apprentices for EPA success. Learn more.  

City and Guilds offer a full suite of management courses and skills qualifications across a range of levels. They are designed to suit all learning needs and cover all sectors within Business Skills.

The qualification aims to help you make a positive contribution to improving business performance, and enable companies and organisations to reduce their waste/costs, improve their productivity and ultimately increase their competitiveness. This qualification is part of the apprenticeship framework.

Level 2

...ely monitor and make improvements to production and manufacturing processes.  The learner will be assessed in the workplace and on completion of this qualification the learner will be well placed to work in a variety of business improvement roles in their chosen industry.   

Level 2 Level 3

Coming Soon: This EPA is for the Level 4 Business Analyst Apprenticeship (ST0117). The Level 4 Business Analyst Apprenticeship is designed for apprentices looking for a career in business analysis within the Digital sector. To deliver this EPA you will need qualified tutors & assessors and sui...

City & Guilds English for Business Communications is a realistic and innovative exam based on a simulation approach. The candidate is placed in the role of a business person who finds a set of authentic-looking communications - letters, faxes, emails - in their in-tray when they come into the of...

Level 1 Level 2 Level 3

City & Guilds formed a Business Employer Industry Board of experts to show our commitment to meeting employers’ needs in the sector.

...VQ Diploma is competence based.  From learning to carry out basic administrative tasks to gaining higher level support skills, qualifications in Business Administration can be tailored to meet your or your employer's specific needs.  Please be aware that the 5528-22 & 23 qualification...

Level 2 Level 3 Level 4

The City & Guilds Level 3 Diploma for Business Administrators’ qualification is suitable for anyone who is involved in any administration focused role in any industry. It aims to develop learners’ highly transferable set of knowledge, understanding and skills across a range of admini...

Level 3

...ude a wide range of units to meet the needs of learners and employers. They are also required components of the Level 2 and 3 Apprenticeships in Business and Administration. Important note  From 1 September 2014, new 5528 hybrid qualifications will replace the 4428 NVQs as the requir...

Level 2 Level 3

Learn the skills you need to start off a career in office administration with a Business and Administration qualification. You'll learn the essentials of keeping an office running - handling the phones and mail, creating business documents and welcoming visitors. You can also choose units covering...

Level 1

The level 3 apprenticeship standard for the Business administrator is designed for apprentices in administrative roles. Business administrators show excellent administrative skills and behaviours as well as strong product and/or service knowledge. They provide service in line with business administr...

The level 3 apprenticeship standard for the Business administrator is designed for apprentices in administrative roles. Business administrators show excellent administrative skills and behaviours as well as strong product and/or service knowledge. They provide service in line with business administr...

These qualifications cover the essentials of business administration, from event support to project management, enabling the learner to provide administrative support in a range of environments. There are options for those who are new to the job, as well as those with more experience. For more det...

Level 2 Level 3

...his qualification is designed to provide learners with the knowledge and understanding relevant to their chosen career paths and aspirations within a Business and Professional Administration context. The qualification will act as a technical certificate within the Council for Administration’...

Level 4

This qualification is designed to support learners understanding of Employee Rights and Responsibilities in their job role.

Level 2

Meet our UK-wide Business Development Managers supporting colleges and training providers with qualifications, apprenticeships, and skills development.

As an independent training provider, growing your business is no doubt high on your priorities, with City & Guilds.

These qualifications offers candidates an route into a successful career in the exciting travel and tourism industry. This qualification is part of the Apprenticeship framework.

A1 Preliminary

The Professional Recognition Awards have been developed for those at the highest professional levels within their chosen careers. The awards enable candidates to demonstrate their knowledge and skills within any sector or role. They can also help candidates working towards higher level qualification

Level 4 Level 5 Level 6 Level 7

These qualifications are designed to support learners to develop a full range of underpinning knowledge that can be used in a variety of businesses and industries that demonstrate confidence and transferability in a Digital Technology Environment. They have been developed in collaboration with emp...

Level 3 Level 4

... can create programmes that meet local demand for IT or employer needs, from courses for office automation to web development for businesses to keeping in touch using internet and email for the individuals.   The Level 2 and Level 3 Diploma qualifications are part ...

Level 1 Level 2 Level 3

These qualifications provide a progression route into managing an agricultural enterprise and develop all the skills and knowledge you need to be effective in that role. It is suitable for those working with livestock and with crops. It can also be used as CPD assessments for the industry. This qual

Level 4

... The Level 4 Diploma in Banking provides the competency component of the Higher Apprenticeship in Banking (Level 4) and covers the NOS for Branch, Business and Customer/Commercial Relationship Managers. The Level 4 Diploma in Insurance provides the competency component of the Higher Apprentic...

Level 2 Level 3 Level 4

These knowledge-based qualifications form part of the Apprenticeship Framework for Environmental Conservation, Equine and Floristry and the Advanced Apprenticeship Framework for Environmental Conservation, Equine, Forestry and Floristry. They are also ideal for professional development and preparing

Level 2 Level 3

These qualifications recognise the rapid growth of the Social Media and Digital Marketing sectors as business tools and has been developed to support learners wishing to enter this evolving environment. The Digital Marketing diploma has been developed in partnership with Agilisys Arch allo...

Level 3 Level 4

...stration allows learners to gain an understanding of what is needed to work within an administrative or managerial role.  Topics covered include Business Context, People, Quality Compliance, Project, and Change Management. This qualification is aimed at learners aged 16-19-years old who wish t...

Level 3

Learn how City & Guilds businesses handle personal data to improve services, ensure legal compliance, and support lifelong learning and skills development.

City & Guilds and ILM have developed the T Level Technical Qualification (TQ) in Management and Administration available for first teaching from September 2022 in England only.

Keep up to date with the latest news on our updates, newsletters and webinars for the Business skills sector.

Explore the range of City & Guilds teaching & learning resources for Business Skills, including textbooks. We offer a full breadth of teaching & learning materials.

City & Guilds can help you save time and money by increasing efficiency with smarter resources, new tools and ways of managing qualifications.

Drive success by increasing effectiveness with City & Guilds. From CPD and consultancy to funding advice. Grow your business with City & Guilds.