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Explore City & Guilds- the global leader in skills development & apprenticeship schemes with 2 million learners working on diverse qualifications every year.

Need help with something? From replacement certificates to how to become a City & Guilds centre and much more, find your answer here.

Learn more about City & Guilds and our drive to build successful careers and businesses for over 140 years in the industry

The UK government has committed 600 million to boost construction training and tackle critical skills shortages, supporting the ambition to build 1.5 million homes by 2029.

Keep up-to-date about vocational events run by City & Guilds including apprenticeships, qualifications and T Levels plus much more. Learn more

Every organisation is unique, and so are your goals. High-quality, relevant and tailored training is key to remaining competitive, and recognising skills will set your business apart – making you fit for the future.

T Levels are level 3 technical qualifications that sit alongside apprenticeships and A Levels within a reformed skills training system. Find out more about these reforms and how City & Guilds can help.

Interested in delivering T Levels? Construction and Building Service Engineering T Levels from September 2021 (England only). Learn more.

Help and support for City & Guilds learners (current, past and potential). Find the help you need, including how to request a replacement certificate or amend a certificate.

Find out about Sitecore Digital Marketing System, analytics, social media and Facebook Pixel in regard to website cookie use. Learn more.

Read the City & Guilds Privacy Policy which sets out how we'll treat the personal data you provide to us in compliance with applicable data protection law.

Help for Centres. Find out how to become approved; how to request replacement certificates; how to reset your Walled Garden password. Learn more.

Find out about City & Guilds, including our terms of website use. Learn more.

Find out how to contact City & Guilds if you're a centre, employer or learner. Find our main email and postal addresses, telephone numbers and contact forms.

Learn how City & Guilds businesses handle personal data to improve services, ensure legal compliance, and support lifelong learning and skills development.

The design of this website and its contents are protected by copyright and any unauthorised reproduction, whether in whole or in part, is prohibited.

Help for Centres. Find out how to become approved; how to request replacement certificates; how to reset your Walled Garden password. Learn more.

City & Guilds is committed to data security and the fair and transparent processing of personal data. This privacy notice sets out how City & Guilds, a City & Guilds Business or ILM, a City & Guilds Business, treat the personal data which you provide to us in compliance with applicable data protecti

Employer frequently asked questions, help and support

Learn how to amend or replace City & Guilds certificates, including required documents, application steps, and timelines for learners and centres.

Find out more about website accessibility? We adhere to style of navigation, text size, changing colours of our websites.

On this page you can find the latest podcasts from City & Guilds. We talk to colleagues, employers and training providers to give you a better insight of the work we do across different industries.

Enter a free prize draw at the CIPD Festival of Work 2025 to win one of 10 copies of ‘The Neglected Acts of Leadership’ book. UK residents only.

This series, hosted on location at leading conferences focused on policy and skills, includes events at both the Labour Party and Conservative Party Conferences within our dedicated Skills Hub.

Welcome to our Youth Misspent podcast series, where we'll be exploring the issues raised in our recent research on the experiences of young people as they navigate the education system and begin to enter the workplace

While hosting our very first skills hub at last week’s Labour Party Conference, our Chief Executive, Kirstie Donnelly MBE, had the opportunity to catch up with former Education Secretary, and lifelong skills advocate, Lord David Blunkett for our ‘In Conversation With’ podcast.

Join us for an insightful conversation with Andrew Pakes MP, where we explore the challenges and opportunities in the apprenticeship landscape, and the government's vision for long-term skills development. This engaging episode is part of our ‘In Conversation With…’ series, featuring thought leaders

In this episode, Patrick Craven, Director of Policy, Strategic Partnerships, and Stakeholder Engagement at City & Guilds, speaks with Peter Bedford, the newly elected Conservative MP for Mid Leicestershire, on the importance of creating equal opportunities through apprenticeships and professional an

This episode takes a closer look at the energy sector, which is experiencing rapid, large-scale change.

This episode takes a closer look at the engineering sector, which is set to grow significantly over the coming years.

this episode takes a closer look at the manufacturing sector, the opportunities the industry can offer young people and employers, and some of the challenges many currently face such as, acute skills shortages.

City & Guilds has given help for centres, help for learners and help for employers sections . They have done the more help section.

T Levels are two-year courses that have been developed in collaboration with employers and businesses of all sizes so that the learning content meets the needs of the industry and prepares learners for work.

Explore T Level success stories from learners, providers, and employers, highlighting delivery, placements, and the real-world impact of technical education.

Here you’ll find a range of teaching, learning and planning resources for tutors as well as information and support regarding approval, quality assurance, registration, bookings, timelines, fees and communications for all staff.

The City & Guilds T Level foundation year is a full-time one-year study programme developed in conjunction with T Level providers to support progression onto a T Level.

Find answers to common questions about using the City & Guilds Moderation Portal, including login help, account setup, file uploads, and qualification access.

T Levels are a two-year programme choice that follows GCSEs and could give you a head start towards the career you want.

How do employers get involved in T Levels/industry placements? Ready to join Employer Industry Board? Find out more.

Our T Levels run for two-years, which includes a variety of qualifications and flexible programmes of study including Technical Qualifications; Apprenticeships; Traineeships; and Study Programmes. Learn more. 

Keep up-to date with the latest City & Guilds T Levels events.

Please find below some frequently asked questions and their answers, which will help you understand some of the technical qualifications development, delivery, industry placements, and T Levels funding.

We are developing the T Level Technical Qualifications (TQs) in the two pathways within the Agriculture, Environmental and Animal Care route, with first teaching Agriculture, Land Management and Production from September 2023 and Animal Care and Management from September 2024.

City & Guilds and ILM have developed the T Level Technical Qualification (TQ) in Management and Administration available for first teaching from September 2022 in England only.

Want to deliver Engineering and Manufacturing T Levels? From September 2022, City & Guilds will offer these T Levels. Learn more.

For more information on any of our press release stories, please email PRESS@cityandguilds.com or contact a member of the press team.

We visited Oldham College who have been delivering the Building Services Engineering T Level since 2021 and have since added more T Levels to their curriculum.

Discover how Exeter College’s T Level in Engineering and Manufacturing prepares students for automotive careers through hands-on training and industry placements.

How York College and City & Guilds are setting students up for future career success

We visited Middlesbrough College who have been delivering the Onsite Construction and Building Services Engineering T Levels since 2021 and have since added more T Levels to their curriculum.

Who are City & Guilds? What personal data do we collect? How do we process your personal data? Learn more.

Student Course Records? Confirming your qualifications? Professional Recognition Awards and Course Syllabuses? Learn more.

Help for learners. How do I apply for a replacement certificate? How do I amend my personal details on a certificate? How do I find a City & Guilds approved centre near me? Learn more.

Help for learners. About qualifications. Confirming your qualification; how to appeal? View a list of logbook optional units. Learn more. 

At City & Guilds we want everyone who is completing our programmes and qualifications to feel safe and supported for the full duration of their training and assessment.

How do I become a City & Guilds approved centre? How do I apply for a replacement certificate on behalf of a learner? Using the City & Guilds logo. Find out more.

City and Guilds have released instructions for centres that need to request replacement certificates on behalf of their learners.

Learn how to request a replacement certificate or how to request an amendment to your certificate from City & Guilds using our online form.

To help with your centre administration via the Walled Garden, below is a consolidated list of support materials. This will take you through each function of the Walled Garden step by step.

What is the Personal Learning Record? Does this affect all customers? Will City & Guilds continue to use our Enrolment numbers (ENR)? Find out more.

Administrators of Smartscreen. Our simple user guide should help with most tasks on Smartscreen. Find out more.

How to become City & Guilds centre? How do you change your centre details? Fill out the form on About Centres. Find out more.

Explore skills challenges and emerging needs in critical UK sectors with the Future Skills podcast by City & Guilds and FE News. Share your views with us.

In this City & Guilds Green Edge Podcast episode, the hosts, Dr. Michael Cross and Fraser Harper discuss the vast scale of changes needed to achieve net zero emissions.

In this episode, we explore the topic of green skills and the role that they play, not only in creating a sustainable future but also in powering the government’s ambitious levelling-up agenda.

Explore the City & Guilds Insight Podcast series tackling UK skill shortages. Join experts discussing challenges, innovations, and future skill needs. Tune in for insights!

Explore AI adoption in further education with experts on Future Skills. Learn strategies for upskilling, AI governance, and balancing innovation with data security.

Gain insights from industry leaders on construction solutions, apprenticeships, and digital transformation in Episode 4 of Future skills podcast by City & Guilds and FE News.

Explore skills challenges and emerging needs in critical UK sectors with the Future Skills podcast by City & Guilds and FE News. Share your views with us.

Explore AI adoption in further education with experts on Future Skills. Learn strategies for upskilling, AI governance, and balancing innovation with data security.

Explore durable skills in the workforce with City & Guilds and FE News. Episode 5 reveals challenges, solutions, and expert insights for future-ready careers.

Designed by employers for employers; employers and industry members are an essential part of T Level Technical Qualifications (TQs). It’s this involvement that helps ensure these qualifications produce competent, work-ready learners who are equipped with the skills and behaviours that industries nee

We are looking for new employers and industry members to join our Employer Industry Boards (EIB). Our EIBs are formed of a group of trusted representatives from a range of sectors.

In the second of two podcasts exploring this topic, Bryony Kingsland and Eric Oliver are joined by Kira and Rob, members of the City & Guilds Young Learner Advisory Team, who share their insights on the employability challenges faced by young people in the modern workplace.

To explore the role of lifelong learning in helping people remain employable and productive at all stages of life, host Bryony Kingsland interviews Kirstie Donnelly to discuss a range of themes around this topic including potential changes to the Lifelong Learning Entitlement and how employers can w

In the first of two podcasts exploring this topic, Bryony Kingsland and Eric Oliver are joined by Kira and Rob, members of the City & Guilds Young Learner Advisory Team, who share their insights on the employability challenges faced by young people in the modern workplace.

In this special National Apprenticeship Week episode, host Bryony Kingsland explores how we can optimise apprenticeships for all involved.

In this episode series host Bryony Kingsland explores the transformative power of understanding and supporting menopause in the workplace.

To explore what Green means for skills in the 21st Century hosts Bryony Kingsland and Kerry Dunkley are joined by Jane Vivian who shares her insights on the challenges and opportunities of green skills for employers, learners and training providers.

In this podcast we explore alongside Craig Smith, Managing Director at Gen2, how employers and training providers can embrace innovation and nurture talent to ensure this sector revolutionises our economy.

Learn more about City & Guilds and our drive to build successful careers and businesses for over 140 years in the industry

We are committed to contributing to the communities we work in and acting as a responsible, ethical and accountable organisation in all areas of how we work.

Our local teams provide support, advice & guidance on our qualifications & services. Find details of City & Guilds offices in Scotland, Wales, N. Ireland & Ireland.

We value each other and we embody our City & Guilds culture through living our values in everything that we do.

How skills development and vocational education change lives and support career success

City & Guilds is committed to net zero. Striving for a 50% emission reduction by 2030 and environmentally responsible operations for net zero by 2040.

We have a dedicated team in place to support local centres, agencies, employers and learners across Ireland.

We have experience in delivering Welsh apprenticeships and other technical and vocational programmes, providing integrated pathways for learners to develop the skills employers want.

At City & Guilds, we believe in the power of collective action to create a sustainable future. That's why we've made a commitment to Going Green, not just on Earth Day, but every day.

City & Guilds have operated in Scotland since the 1990s. Explore our offer in Scotland, including SCQF qualifications, events and online support resources.

Find out more about Construction and Building Services Engineering new qualifications. This starts in Wales from September 2021.

Everything we do supports people into work, helps them develop on the job and move into the next job. And we understand the positive impact skills development has on personal achievement, organisational success and national productivity.

Learn more about the flexible workforce development fund with City & Guilds.

City & Guilds is committed to improving inclusion and diversity within the way we work and how we deliver our purpose, which is to help people and organisations develop the skills they need for growth.

City & Guilds are on a journey to becoming an anti-racist organisation. Learn about our commitment to equity and diversity, fostering progress for all employees.

Be the first to access our personalized learning experience launching this September. Explore more with our exclusive early-access resource.

Receive the City & Guilds Construction Report directly to your inbox upon release. Explore our comprehensive construction offerings today.

Your apprentices' success is our priority at City & Guilds and we are here to support you and your apprentices through every step of the journey.

Receive the City & Guilds Construction Report directly to your inbox upon release. Explore our comprehensive construction offerings today.

Thank you for expressing your interest. We will be in touch with further information on the agenda and booking details over the coming weeks.

Thank you for signing up to receive our emails. We look forward to sharing updates and insights with you.

Explore our City & Guilds construction and building funded course directory. Thank you for registering your interest in our training opportunities.

Thank you for contacting Assured. A Skills Specialist will respond within two working days to assist you with your enquiry.

Stay informed about the latest updates to apprenticeship assessments. Sign up to receive timely news and changes directly to your inbox.

Giving feedback? Making a complaint? Confidentially? Whistle-blowing? Learn more.

The skills gap is costing UK businesses £2 billion. Close the gap with City & Guilds. No one is better qualified to upskill your workforce.

Whether you're a centre, an FE college, a private training provider, an employer or a learner, see what City & Guilds can offer you.

City & Guilds transforms the lives of people in more than 80 countries, by helping to build businesses and economies

Discover the City & Guilds offer for employers. Explore how we can help provide tailored solutions, consultancy and our assured service.

At City & Guilds, we're committed to supporting providers, employers, and learners throughout the entire skills development journey. Our dedicated customer teams provide guidance on everything from training planning and delivery to exploring tailored skills development solutions.

City & Guilds offers a wide range of qualifications in Hospitality and Catering.  Learn more.  

Explore Global Hospitality Certification standards with City & Guilds.

Discover the City & Guilds offer for learners. Explore our courses and qualifications, including apprenticeships, and learn about our learner awards.

At City & Guilds, we develop programmes of learning, learning technology, certification & assessment, to support colleges, training providers & governments.

Contact us about the City & Guilds Assured training recognition service using this short online form and we'll get back to you shortly.

Discover our certificates & digital credentials recognising learner achievements. Explore accreditation options for City & Guilds qualifications.

We work with 120+ prisons supporting 60,000+ learners a year. City & Guilds is the exclusive qualifications provider in English prisons – see how you can work with us.

At City & Guilds, we work in a wide range of sectors, partnering with educators, employers, key industry bodies and policymakers in the UK and globally to develop skills that change lives.

A range of Environmental Awareness and Sustainability funded units and short qualifications are available now, and a number of our qualifications have sustainability units embedded into them.

Unlock the full potential of your L&D strategy with expert guidance at every stage, from training programme development to quality assurance, assessment and evaluation.

Take stock of your L&D challenges and goals with a Strategic Skills Review. City & Guilds have delivered high-quality skills development for over 145 years.

City & Guilds work with employers all over the world to harness the potential of their workforce. Contact us today so we can help you get the most from yours.

We help a number of NHS trusts to deliver their purpose across a wide range of occupational groups, aligned to the Talent for Care programme.

City & Guilds have all the support and expertise you need to get the most out of our digital solutions.

Apprenticeships? End-point assessment (EPA) for apprenticeships? Assured? Join the coaching and mentoring revolution with City & Guilds.

We can work with you to ensure that you have the right people and technology systems in place to successfully manage data, monitor learning and track progress.

This government initiative provides funding for employers to provide six month work placements for 16-to-24 year olds who are receiving Universal Credit and are at risk of long term unemployment.

The ISB hope to encourage successful employer adoption of skills policy and reform by using its experience and expertise to hold the Institute for Apprenticeships and Technical Education.

Read how organisations across a variety of industries are using the Apprenticeship levy to meet skills gaps within their workforce

We have been delighted to host a series of employer led discussions on the key skills challenges and topics facing organisations, both in the UK and internationally.

e-Certificates allow learners to access PDF versions of their certificates, meaning you can quickly & easily validate them online using a unique authentication code.

City & Guilds offers a wide range of qualifications in Hospitality and Catering globally, including Introductory, Higher Level and apprenticeship options. Learn more.  

In the Middle East and North Africa, we help meet local demand and fulfil our mission to develop individuals, institutions and countries through education.

Meet our UK-wide Business Development Managers supporting colleges and training providers with qualifications, apprenticeships, and skills development.

City & Guilds have operated in Ireland since 1901, with a permanent office in Dublin from 2002. We operate in more than 80 countries in total.

We surveyed 5,000 working-age people to discover the unused skills of millions across the UK.

We can help employers achieve growth targets and deliver business value by improving staff skillsets and motivating their workforce

Hair and Beauty is one of the most sought-after skillsets around the world. Our portfolio includes over 15 international Hair and Beauty qualifications

City & Guilds offers over 60 vocational qualifications in 13 industry sectors in India to help upskill the country’s vast young workforce

We offer vocational qualifications, accreditation and consultancy to governments, training centres and education providers throughout the Pacific region

In South Asia, we help meet local demand and fulfil our mission to develop individuals, institutions and countries through education

ILM provides international leadership and management qualifications as well as recognition programmes for training providers and employers

City & Guilds has been working with 18 governments around the world to support the development and enhancement of national vocational education systems

Get in touch with the Business Development team of the City & Guilds office in your country or region to discuss adding qualifications to your portfolio

We offer a portfolio of internationally recognised qualifications and services to our customers in the Caribbean and the Americas

We offer vocational and leadership qualifications as well as training services to centres and education providers in China

A City & Guilds approved centre is a local education provider, authorised to deliver and assess our qualifications. It helps your business attract learners

We offer vocational and leadership qualifications as well as training services to centres and education providers in 15 countries in sub-saharan Africa

Read inspiring City & Guilds International Case Studies transforming the lives of people in more than 80 countries.

We help learners from around the globe progress directly into hospitality and catering jobs, or into more senior positions within their industry

We offer vocational and leadership qualifications as well as training services to centres and education providers in China

Our international Engineering portfolio is one of the most comprehensive on the market. The qualifications are designed to meet a global need for engineers

Our Work Ready short courses are designed to help people get jobs by delivering workplace skills that can be studied alongside vocational qualifications

We offer vocational qualifications, accreditation and consultancy to training providers, employers and governments throughout the ASEAN region.

e-Certificates is your one-stop shop for viewing, downloading and purchasing certificates.

Digital versions of our textbooks can be accessed as e-books via a Blackboard or Moodle-based VLE, the VitalSource Bookshelf app or our SmartScreen platform.

If you are looking to expand your knowledge and skills in this area, City & Guilds and IBM have teamed up to enable access to four free short courses of learning that will give you an overview of the skills and knowledge you need to step into your future career.

We enable customers to gain recognition by given them Medals for Excellence and Lion Awards, Professional Recognition Awards, and The Prince Philip Medal. Find out more.

Tell us what interests you and you'll get email updates from City & Guilds.

Explore the City & Guilds maths and English offer in the UK and the rest of the world, including Functional Skills (mathematics, English and ICT).

Our new Assured service is an internationally recognised seal of approval and a business improvement tool, showing you how to how to take your training from good to great.

As an independent training provider, growing your business is no doubt high on your priorities, with City & Guilds.

Working with us. Find out more about Walled Garden, e-volve, and e-Certificates. Learn more.