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Keep up-to-date about vocational events run by City & Guilds including apprenticeships, qualifications and T Levels plus much more. Learn more
Learn about digital credentials - helping you see all skills. Join 1000s of organisations who are using digital credentials to revolutionise how they see skills.
These pages provide you with help & guidance, covering all aspects of delivering & administering City & Guilds qualifications, including how to contact us.
Whether you're a centre, an FE college, a private training provider, an employer or a learner, see what City & Guilds can offer you.
City & Guilds transforms the lives of people in more than 80 countries, by helping to build businesses and economies
The skills gap is costing UK businesses £2 billion. Close the gap with City & Guilds. No one is better qualified to upskill your workforce.
Need help with something? From replacement certificates to how to become a City & Guilds centre and much more, find your answer here.
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Learn more about City & Guilds and our drive to build successful careers and businesses for over 140 years in the industry
The UK government has committed 600 million to boost construction training and tackle critical skills shortages, supporting the ambition to build 1.5 million homes by 2029.
Our quality teams are based across our regional offices and support our approved centres with all aspects of quality assurance.
Every organisation is unique, and so are your goals. High-quality, relevant and tailored training is key to remaining competitive, and recognising skills will set your business apart – making you fit for the future.
T Levels are level 3 technical qualifications that sit alongside apprenticeships and A Levels within a reformed skills training system. Find out more about these reforms and how City & Guilds can help.
Help and support for City & Guilds learners (current, past and potential). Find the help you need, including how to request a replacement certificate or amend a certificate.
Explore City & Guilds range of apprenticeships and options to gain recognised qualifications and improve the sustainable skills of your employees.
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Read the City & Guilds Privacy Policy which sets out how we'll treat the personal data you provide to us in compliance with applicable data protection law.
Help for Centres. Find out how to become approved; how to request replacement certificates; how to reset your Walled Garden password. Learn more.
Find out about City & Guilds, including our terms of website use. Learn more.
Find out how to contact City & Guilds if you're a centre, employer or learner. Find our main email and postal addresses, telephone numbers and contact forms.
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Learn how to amend or replace City & Guilds certificates, including required documents, application steps, and timelines for learners and centres.
Find out more about website accessibility? We adhere to style of navigation, text size, changing colours of our websites.
Employer frequently asked questions, help and support
Learn how City & Guilds businesses handle personal data to improve services, ensure legal compliance, and support lifelong learning and skills development.
Learn how to set up multifactor authentication for secure access to City & Guilds and ILM platforms using Microsoft or Google Authenticator apps.
Enter a free prize draw at the CIPD Festival of Work 2025 to win one of 10 copies of ‘The Neglected Acts of Leadership’ book. UK residents only.
City & Guilds is committed to data security and the fair and transparent processing of personal data. This privacy notice sets out how City & Guilds, a City & Guilds Business or ILM, a City & Guilds Business, treat the personal data which you provide to us in compliance with applicable data protecti
Interested in delivering T Levels? Construction and Building Service Engineering T Levels from September 2021 (England only). Learn more.
Please find below some frequently asked questions and their answers, which will help you understand some of the technical qualifications development, delivery, industry placements, and T Levels funding.
T Levels are a two-year programme choice that follows GCSEs and could give you a head start towards the career you want.
Explore T Level success stories from learners, providers, and employers, highlighting delivery, placements, and the real-world impact of technical education.
Here you’ll find a range of teaching, learning and planning resources for tutors as well as information and support regarding approval, quality assurance, registration, bookings, timelines, fees and communications for all staff.
City & Guilds has given help for centres, help for learners and help for employers sections . They have done the more help section.
The City & Guilds T Level foundation year is a full-time one-year study programme developed in conjunction with T Level providers to support progression onto a T Level.
Our T Levels run for two-years, which includes a variety of qualifications and flexible programmes of study including Technical Qualifications; Apprenticeships; Traineeships; and Study Programmes. Learn more.
Keep up-to date with the latest City & Guilds T Levels events.
We are developing the T Level Technical Qualifications (TQs) in the two pathways within the Agriculture, Environmental and Animal Care route, with first teaching Agriculture, Land Management and Production from September 2023 and Animal Care and Management from September 2024.
City & Guilds and ILM have developed the T Level Technical Qualification (TQ) in Management and Administration available for first teaching from September 2022 in England only.
Want to deliver Engineering and Manufacturing T Levels? From September 2022, City & Guilds will offer these T Levels. Learn more.
Student Course Records? Confirming your qualifications? Professional Recognition Awards and Course Syllabuses? Learn more.
Help for learners. About qualifications. Confirming your qualification; how to appeal? View a list of logbook optional units. Learn more.
Help for learners. How do I apply for a replacement certificate? How do I amend my personal details on a certificate? How do I find a City & Guilds approved centre near me? Learn more.
Learn how to request a replacement certificate or how to request an amendment to your certificate from City & Guilds using our online form.
At City & Guilds we want everyone who is completing our programmes and qualifications to feel safe and supported for the full duration of their training and assessment.
Building digital skills for the future. Preparing occupational digital apprenticeships End-Point for Assessment success. Learn more.
Catering skills for the future. Preparing occupational Hospitality and Catering apprenticeships End-Point for Assessment success. Learn more.
Find answers to common questions about using the City & Guilds Moderation Portal, including login help, account setup, file uploads, and qualification access.
Support available for apprenticeships providers in the engineering, manufacturing and transport industries. Help prepare apprentices for EPA success. Learn more.
How do employers get involved in T Levels/industry placements? Ready to join Employer Industry Board? Find out more.
We visited Oldham College who have been delivering the Building Services Engineering T Level since 2021 and have since added more T Levels to their curriculum.
Our EPA Partnership Managers are on hand to support our customers through the entire apprenticeship journey, helping to navigate the process of End-point assessment.
Who are City & Guilds? What personal data do we collect? How do we process your personal data? Learn more.
A key pillar in our apprenticeship offer is our people and at City & Guilds we take a personal approach in supporting our customers as they navigate the world of apprenticeship standards.
As a leading brand in apprenticeships and qualifications in Adult and Child Care, we cover a range of standards and have the assessment infrastructure in place to service end-point assessment (EPA) demand.
Support available for apprenticeships providers in the Occupational business and Customer Service. Help prepare apprentices for EPA success. Learn more.
City and Guilds specialises in apprenticeships and qualifications in health, we cover a wide range of standards and have the assessment infrastructure in place to service end-point assessment (EPA) demand.
Support available for apprenticeships providers in the Construction and BSE sector. Help prepare apprentices for EPA success. Learn more.
Occupational hair-preparing apprentices for End-Point Assessment success. Learn more.
How York College and City & Guilds are setting students up for future career success
We visited Middlesbrough College who have been delivering the Onsite Construction and Building Services Engineering T Levels since 2021 and have since added more T Levels to their curriculum.
City & Guilds is a government-approved EPA provider you can trust to offer effective end-point assessment services for a range of new apprenticeship standards
Thank you for your interest in apprenticeships and EPA. Please visit EPA Service page.
A collection of support and guidance materials to aide your EPA journey.
From unrivalled technical and personal EPA support from our dedicated team to on-programme resources and assessment preparation for EPA – our high-quality support and assessment resources give apprentices the confidence to succeed.
Discover City & Guilds-endorsed centres in your area with the resources to facilitate end-point assessments across a number of sectors
Prepare for end-point assessment with helpful videos. Including tips for both face-to-face and remote events, aimed at apprentices and providers.
As a key part of the evolution of our end-point assessment service delivery we’re introducing a NEW EPA platform called EPA Pro at City & Guilds.
Plan your apprentices' EPA dates efficiently. Discover pre-gateway services for Construction, Transport Maintenance, and Engineering standards with City & Guilds.
Discover our series of informative and thought-provoking webinars and events that cover all aspects of the apprenticeship reforms in the UK.
Support for training providers and colleges delivering apprenticeships. Access resources, advice, and guidance from City & Guilds for successful delivery.
Supporting automotive apprenticeship providers with high-quality learning experiences and EPA success. Discover our comprehensive end-to-end solutions.
Discover how Exeter College’s T Level in Engineering and Manufacturing prepares students for automotive careers through hands-on training and industry placements.
City & Guilds offer a wide range of apprenticeship programs for every level of apprentice. Check out all the different apprenticeship standards on offer here.
Find out the impact of our apprenticeships with success stories from apprentices, and what it means to them.
Plan ahead with an overview of new standards we will be launching and revisions to existing standards in the year ahead.
Prior to starting his City and Guilds apprenticeship Phil was a community-based mental health support for SYHA’s Take Notice Service.
Pennine Labels reach new digital heights with apprentice success.
Businesses must be flexible to move with the times and take advantage of the opportunities that come along.
Investing in apprenticeships with City & Guilds drives industry forward, nurtures talent, and ensures workforce success through expert guidance and end-point assessments.
Taylor Wimpey and Geason celebrated the success of their apprentices as they earned their first distinctions in the new Bricklayer apprenticeship standard.
New College Durham celebrates the UK’s first Autocare EPA success as four apprentices pass despite Covid-19 challenges, showcasing resilience and skill.
Find out more about funding and grants available for the government apprenticeship standards administered by City & Guilds and apprenticeship levy.
City & Guilds are the UK's leading provider of apprenticeships and vocational training. Click here to find out more about delivering an apprenticeship.
Apprenticeships are a well-respected and popular route in to work across many industries. Explore their benefits and find the right programme for you.
Join us in championing apprenticeships and the vital role they play in the future of our workforce.
Administrators of Smartscreen. Our simple user guide should help with most tasks on Smartscreen. Find out more.
City and Guilds have released instructions for centres that need to request replacement certificates on behalf of their learners.
How do I become a City & Guilds approved centre? How do I apply for a replacement certificate on behalf of a learner? Using the City & Guilds logo. Find out more.
How to become City & Guilds centre? How do you change your centre details? Fill out the form on About Centres. Find out more.
To help with your centre administration via the Walled Garden, below is a consolidated list of support materials. This will take you through each function of the Walled Garden step by step.
City & Guilds Technicals for 14-19 year olds is a new approach to skills-based education, designed to bridge the gap between education and employment
Be the first to access our personalized learning experience launching this September. Explore more with our exclusive early-access resource.
Receive the City & Guilds Construction Report directly to your inbox upon release. Explore our comprehensive construction offerings today.
Stay informed about the latest updates to apprenticeship assessments. Sign up to receive timely news and changes directly to your inbox.
Thank you for signing up to receive our emails. We look forward to sharing updates and insights with you.
Your apprentices' success is our priority at City & Guilds and we are here to support you and your apprentices through every step of the journey.
Thank you for expressing your interest. We will be in touch with further information on the agenda and booking details over the coming weeks.
Explore our City & Guilds construction and building funded course directory. Thank you for registering your interest in our training opportunities.
Here you’ll find all the key information and resources for exam officers and tutors in colleges and other institutions offering City & Guilds Technical Qualifications.
Thank you for contacting Assured. A Skills Specialist will respond within two working days to assist you with your enquiry.
Here you'll find everything you need to know to help you deliver our Technical Qualifications with City & Guilds.
Technical Qualifications are for 14-19 year olds. Study Technical Qualifications, progression routes, and subject areas at City & Guilds. Learn more.
For more information about City & Guilds Techbac, Technical Qualifications or Workplace skills; fill out our enquiry form.
Keep up-to date with the latest City & Guilds TechBac events
What is the Personal Learning Record? Does this affect all customers? Will City & Guilds continue to use our Enrolment numbers (ENR)? Find out more.
On this page you can find the latest podcasts from City & Guilds. We talk to colleagues, employers and training providers to give you a better insight of the work we do across different industries.
Explore the City & Guilds Insight Podcast series tackling UK skill shortages. Join experts discussing challenges, innovations, and future skill needs. Tune in for insights!
Explore green skills and sustainability with City & Guilds' Green Edge Podcast—insights from experts shaping the future of eco-friendly workforce development.
Explore skills challenges and emerging needs in critical UK sectors with the Future Skills podcast by City & Guilds and FE News. Share your views with us.
This series, hosted on location at leading conferences focused on policy and skills, includes events at both the Labour Party and Conservative Party Conferences within our dedicated Skills Hub.
Welcome to our Youth Misspent podcast series, where we'll be exploring the issues raised in our recent research on the experiences of young people as they navigate the education system and begin to enter the workplace
T Levels are two-year courses that have been developed in collaboration with employers and businesses of all sizes so that the learning content meets the needs of the industry and prepares learners for work.
In the second of two podcasts exploring this topic, Bryony Kingsland and Eric Oliver are joined by Kira and Rob, members of the City & Guilds Young Learner Advisory Team, who share their insights on the employability challenges faced by young people in the modern workplace.
To explore the role of lifelong learning in helping people remain employable and productive at all stages of life, host Bryony Kingsland interviews Kirstie Donnelly to discuss a range of themes around this topic including potential changes to the Lifelong Learning Entitlement and how employers can w
In the first of two podcasts exploring this topic, Bryony Kingsland and Eric Oliver are joined by Kira and Rob, members of the City & Guilds Young Learner Advisory Team, who share their insights on the employability challenges faced by young people in the modern workplace.
In this special National Apprenticeship Week episode, host Bryony Kingsland explores how we can optimise apprenticeships for all involved.
In this episode series host Bryony Kingsland explores the transformative power of understanding and supporting menopause in the workplace.
To explore what Green means for skills in the 21st Century hosts Bryony Kingsland and Kerry Dunkley are joined by Jane Vivian who shares her insights on the challenges and opportunities of green skills for employers, learners and training providers.
In this podcast we explore alongside Craig Smith, Managing Director at Gen2, how employers and training providers can embrace innovation and nurture talent to ensure this sector revolutionises our economy.
Discover how UK construction can close its skills gap through collaboration, green and digital skills, and employer-led education initiatives.
In this City & Guilds Green Edge Podcast episode, the hosts, Dr. Michael Cross and Fraser Harper discuss the vast scale of changes needed to achieve net zero emissions.
Explore AI adoption in further education with experts on Future Skills. Learn strategies for upskilling, AI governance, and balancing innovation with data security.