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Discover our series of informative and thought-provoking webinars and events that cover all aspects of the apprenticeship reforms in the UK.

Join Learner Voice, our insight community for City & Guilds and ILM learners. Share views, earn rewards, and help shape the future of education.

Find out more about funding and grants available for the government apprenticeship standards administered by City & Guilds and apprenticeship levy.

Apprenticeships are a well-respected and popular route in to work across many industries. Explore their benefits and find the right programme for you.

City & Guilds are the UK's leading provider of apprenticeships and vocational training. Click here to find out more about delivering an apprenticeship.

Find out about City & Guilds, including our terms of website use. Learn more.

Help for Centres. Find out how to become approved; how to request replacement certificates; how to reset your Walled Garden password. Learn more.

For more information on any of our press release stories, please email PRESS@cityandguilds.com or contact a member of the press team.

City & Guilds is committed to data security and the fair and transparent processing of personal data. This privacy notice sets out how City & Guilds, a City & Guilds Business or ILM, a City & Guilds Business, treat the personal data which you provide to us in compliance with applicable data protecti

Employer frequently asked questions, help and support

Learn how to set up multifactor authentication for secure access to City & Guilds and ILM platforms using Microsoft or Google Authenticator apps.

Learn how to amend or replace City & Guilds certificates, including required documents, application steps, and timelines for learners and centres.

Thank you for contacting Assured. A Skills Specialist will respond within two working days to assist you with your enquiry.

Catering skills for the future. Preparing occupational Hospitality and Catering apprenticeships End-Point for Assessment success. Learn more.

Our EPA Partnership Managers are on hand to support our customers through the entire apprenticeship journey, helping to navigate the process of End-point assessment.

Find out more about website accessibility? We adhere to style of navigation, text size, changing colours of our websites.

A key pillar in our apprenticeship offer is our people and at City & Guilds we take a personal approach in supporting our customers as they navigate the world of apprenticeship standards.

City & Guilds has given help for centres, help for learners and help for employers sections . They have done the more help section.

Occupational hair-preparing apprentices for End-Point Assessment success. Learn more.

Thank you for your interest in apprenticeships and EPA. Please visit EPA Service page.

City & Guilds’ apprenticeship assessment service helps providers better manage apprentices through their assessment journey, and builds on our trusted end-point assessment service.

City & Guilds is a government-approved EPA provider you can trust to offer effective end-point assessment services for a range of new apprenticeship standards

Discover our series of informative and thought-provoking webinars and events that cover all aspects of the apprenticeship reforms in the UK.

Find out the impact of our apprenticeships with success stories from apprentices, and what it means to them.

Support available for apprenticeships providers in the Occupational business and Customer Service. Help prepare apprentices for EPA success. Learn more.  

Please find below some frequently asked questions and their answers, which will help you understand some of the technical qualifications development, delivery, industry placements, and T Levels funding.

Interested in delivering T Levels? Construction and Building Service Engineering T Levels from September 2021 (England only). Learn more.

Explore T Level success stories from learners, providers, and employers, highlighting delivery, placements, and the real-world impact of technical education.

T Levels are a two-year programme choice that follows GCSEs and could give you a head start towards the career you want.

Our T Levels run for two-years, which includes a variety of qualifications and flexible programmes of study including Technical Qualifications; Apprenticeships; Traineeships; and Study Programmes. Learn more. 

How do employers get involved in T Levels/industry placements? Ready to join Employer Industry Board? Find out more.

Keep up-to date with the latest City & Guilds T Levels events.

The City & Guilds T Level foundation year is a full-time one-year study programme developed in conjunction with T Level providers to support progression onto a T Level.

Find answers to common questions about using the City & Guilds Moderation Portal, including login help, account setup, file uploads, and qualification access.

City & Guilds and ILM have developed the T Level Technical Qualification (TQ) in Management and Administration available for first teaching from September 2022 in England only.

We are developing the T Level Technical Qualifications (TQs) in the two pathways within the Agriculture, Environmental and Animal Care route, with first teaching Agriculture, Land Management and Production from September 2023 and Animal Care and Management from September 2024.

For more information about City & Guilds Techbac, Technical Qualifications or Workplace skills; fill out our enquiry form.

City & Guilds Technical Qualifications for 14-19 year olds deliver the most up-to-date and relevant technical skills in a range of industry sectors. Discover the subject areas in which we offer them.

Keep up-to date with the latest City & Guilds TechBac events

Technical Qualifications are for 14-19 year olds. Study Technical Qualifications, progression routes, and subject areas at City & Guilds. Learn more.

City & Guilds has developed a wide range of qualifications in International English. We're no longer accepting International ESOL (IESOL) and Spoken ESOL (ISESOL) certificates.

City and Guilds range of utilities qualifications support the construction, installation and maintenance of the infrastructure.

City & Guilds offers a wide range of qualifications in Creative Arts, including Introductory, Higher Level and apprenticeship options. Learn more.  

Want to deliver Engineering and Manufacturing T Levels? From September 2022, City & Guilds will offer these T Levels. Learn more.

City & Guilds offers a wide range of qualifications in the Security Industry including Introductory, Higher Level and apprenticeship options. Learn more.  

City & Guilds offers a wide range of qualifications in Education and Training, including Introductory, Higher Level and apprenticeship options. Learn more.

City & Guilds offers a range of qualifications in Built Environment Services, including Introductory, Higher Level and apprenticeship options. View our list of qualifications and apprenticeships. 

Our oil and gas qualifications cover all aspects of monitoring and maintenance of production line processes within the industry.

City & Guilds offers a wide range of qualifications in the Logistics sector, including Introductory, Higher Level and apprenticeship options. Learn more.    

The new and improved building services engineering portfolio has new craft qualifications such as plumbing, heating and electrical and gas installation, with a range of support materials.

City & Guilds offers a wide range of qualifications in Hairdressing and Barbering, including Introductory, Higher Level and apprenticeship options. Learn more.

Find answers to frequently asked questions about qualification reforms, including key documents, development, impact on Level 2 and 3 qualifications, and more.

Here you'll find everything you need to know to help you deliver our Technical Qualifications with City & Guilds.

City & Guilds essential qualifications for Skills for Work and Life. Available for English, Maths, ICT, digital skills, as well as in employability and personal/ social development. Learn more. 

City & Guilds offers a wide range of qualifications in Sport and Recreation, including Introductory, Higher Level and apprenticeship options. Learn more.  

City & Guilds offers a wide range of qualifications in Travel, Tourism and Aviation including Introductory, Higher Level and apprenticeship options. Learn more.  

City & Guilds offers a wide range of qualifications in Manufacturing Industry, including Introductory, Higher Level and apprenticeship options. Learn more.  

City & Guilds offers a wide range of qualifications in Engineering ,including Introductory, Higher Level and apprenticeship options. Learn more.  

City & Guilds, in collaboration with the National Land Based College (NLBC) has designed Land Based Technical Qualifications to increase skills levels in the land based sector.

City & Guilds childcare courses, Children and Young People, Playwork and Youthwork qualifications. Leading vocational education and training organisation.

City & Guilds offers a wide range of qualifications in Transport Maintenance, including Introductory, Higher Level and apprenticeship options. Learn more.  

City & Guilds offers a wide range of qualifications in Justice and emergency services, including Introductory, Higher Level and apprenticeship options. Learn more.

The Professional Recognition Awards have been developed for those at the highest professional levels within their chosen careers.

City & Guilds Health and Social care courses. Leading vocational education and training organisation.

City & Guilds offers a wide range of qualifications in Beauty and Complementary Therapies, including Introductory, Higher Level and apprenticeship options. Learn more.

We offer a full range of qualifications for Teaching, Learning and Development and Learning support. Our teaching qualifications include: Assessor and Quality Assurance, Education and Training, Learning Support, Essential Skills Practitioner and Advice and Guidance.

What you need to know about the reforms and how they may affect curriculum planning.

City & Guilds offers a wide range of qualifications in Digital and IT, including Introductory, Higher Level and apprenticeship options. Learn more.

As a global skills organisation, we work to support individuals to develop the skills needed for jobs. To do this, engaging with employers from a wide variety of industries and sectors is vital to ensure our qualifications and training programmes are fit for purpose.

City & Guilds Construction, Trades qualifications, plastering courses and construction courses. Leading vocational education and training organisation.

City & Guilds offers a wide range of qualifications in Hospitality and Catering, including Introductory, Higher Level and apprenticeship options. Learn more.  

City and Guilds offer a full suite of management courses and skills qualifications across a range of levels. They are designed to suit all learning needs and cover all sectors within Business Skills.

All our qualifications explained. Our qualifications span across eight levels, reaching more than 25 industries- we offer NVQ, SVQ & VRQ qualifications.

City & Guilds offers a wide range of qualifications in Retail and Warehousing, including Introductory, Higher Level and apprenticeship options. Learn more.  

ILM provides international leadership and management qualifications as well as recognition programmes for training providers and employers

From employees to Fellows, our people are motivated by a shared purpose of providing the best in skills development.

From employees to Fellows, our people are motivated by a shared purpose of providing the best in skills development.

City & Guilds have operated in Scotland since the 1990s. Explore our offer in Scotland, including SCQF qualifications, events and online support resources.

At City & Guilds, we believe in the power of collective action to create a sustainable future. That's why we've made a commitment to Going Green, not just on Earth Day, but every day.

We have a dedicated team in place to support local centres, agencies, employers and learners across Ireland.

Explore green skills and sustainability with City & Guilds' Green Edge Podcast—insights from experts shaping the future of eco-friendly workforce development.

Welcome to our Youth Misspent podcast series, where we'll be exploring the issues raised in our recent research on the experiences of young people as they navigate the education system and begin to enter the workplace

This series, hosted on location at leading conferences focused on policy and skills, includes events at both the Labour Party and Conservative Party Conferences within our dedicated Skills Hub.

T Levels are two-year courses that have been developed in collaboration with employers and businesses of all sizes so that the learning content meets the needs of the industry and prepares learners for work.

Explore skills challenges and emerging needs in critical UK sectors with the Future Skills podcast by City & Guilds and FE News. Share your views with us.

We have experience in delivering Welsh apprenticeships and other technical and vocational programmes, providing integrated pathways for learners to develop the skills employers want.

Unlock the full potential of your L&D strategy with expert guidance at every stage, from training programme development to quality assurance, assessment and evaluation.

We help a number of NHS trusts to deliver their purpose across a wide range of occupational groups, aligned to the Talent for Care programme.

City & Guilds work with employers all over the world to harness the potential of their workforce. Contact us today so we can help you get the most from yours.

The Quality Academy is a learning management system designed to help our international centres deliver vocational qualifications to the highest standards

Apprenticeships? End-point assessment (EPA) for apprenticeships? Assured? Join the coaching and mentoring revolution with City & Guilds.

The ISB hope to encourage successful employer adoption of skills policy and reform by using its experience and expertise to hold the Institute for Apprenticeships and Technical Education.

We have been delighted to host a series of employer led discussions on the key skills challenges and topics facing organisations, both in the UK and internationally.

City & Guilds offers a wide range of qualifications in Hospitality and Catering globally, including Introductory, Higher Level and apprenticeship options. Learn more.  

We help learners from around the globe progress directly into hospitality and catering jobs, or into more senior positions within their industry

Digital versions of our textbooks can be accessed as e-books via a Blackboard or Moodle-based VLE, the VitalSource Bookshelf app or our SmartScreen platform.

If you are looking to expand your knowledge and skills in this area, City & Guilds and IBM have teamed up to enable access to four free short courses of learning that will give you an overview of the skills and knowledge you need to step into your future career.

We enable customers to gain recognition by given them Medals for Excellence and Lion Awards, Professional Recognition Awards, and The Prince Philip Medal. Find out more.

Tell us what interests you and you'll get email updates from City & Guilds.

City & Guilds technical advisors are on hand to provide guidance and answer queries from our centres and employers across all our industries. View their profiles and discover how they can support you.

Discover inclusive, personalised learning at scale with City & Guilds x Cognassist—boost outcomes, meet compliance, and support every learner effectively.

How City & Guilds and the National Youth Corps are working to reduce youth unemployment and boost economic growth in Sri Lanka.

How working with the Ministry of Education and local educators has allowed City & Guilds to support young learners .

Empower your leaders and managers through bespoke consultancy, coaching, in-house training, qualifications and apprenticeships.

e-Certificates allow learners to access PDF versions of their certificates, meaning you can quickly & easily validate them online using a unique authentication code.

We surveyed 5,000 working-age people to discover the unused skills of millions across the UK.

e-Certificates is your one-stop shop for viewing, downloading and purchasing certificates.

Explore the City & Guilds maths and English offer in the UK and the rest of the world, including Functional Skills (mathematics, English and ICT).

Working with us. Find out more about Walled Garden, e-volve, and e-Certificates. Learn more.

We provide digital solutions and intuitive online platforms to support our customers to improve performance and encourage interactive e-learning experiences. Explore our platforms to find out how they can support delivery, assessment and learning.

Develop safe, sustainable land‑based careers with City & Guilds qualifications, CoCs and CPD for agriculture, forestry, conservation and animal care.

As an independent training provider, growing your business is no doubt high on your priorities, with City & Guilds.

With sustainability now at the top of the agenda and processes and technologies constantly changing, this is an exciting time to be involved in engineering at any level. Whether it's starting a new career or staying up to date with the latest industry trends

Our 14-19 offer includes a variety of qualifications and flexible programmes of study including Technical Qualifications; Apprenticeships; Traineeships; and Study Programmes. Learn more. 

City & Guilds offer recognition in Work Ready skills, Engineering, as well as Maths and English. Learn more

With the adoption of electric vehicles expected to accelerate, autonomous vehicles actively being developed and considerable technological change within the rail industry, there has never been a better time for learners to kick-start a career in this evolving sector.

Explore the City & Guilds Insight Podcast series tackling UK skill shortages. Join experts discussing challenges, innovations, and future skill needs. Tune in for insights!

Preparing for the future of Electric Vehicle infrastructure by developing essential skills and knowledge

Discover inclusive, personalised learning at scale with City & Guilds x Cognassist—boost outcomes, meet compliance, and support every learner effectively.

Key results days 2024: Stay informed on the key result dates for City & Guilds qualifications in 2024.

Stay updated with VTQ Communications for the latest on Technicals, T Levels, EPQ, newsletters, exam updates, and timely results for the 2024/25 academic year.

Key submission dates for 2024/2025 T Levels, Technical Qualifications, and EPQ. Ensure timely uploads of marks, grades, and evidence for student results.

You have successfully downloaded the adult skills funding made clear brochure.

City & Guilds ensures timely delivery of VTQ results for student progression. Find qualifications, responsibilities, key dates, and guidance on processes and checkpoints.

The centre document library is designed for City & Guilds centres, with practical guidance about; malpractice, learner exam administration, policies and procedures.

Find out more about 16-19 Learning and Skills Funding. Maths and English? Apprenticeships for 16-19 year olds. Learn more.

An update on funding for delivering qualifications at City and Guilds.

Questions about 19+ Advanced Learner Loans? Get in touch with City & Guilds today for more information about our qualification offering.

Contact your centre for qualification grades and certificates. City & Guilds can assist in some cases. Visit our help for learners webpage for more information.

Our quality assurance model, Supporting Customer Excellence (SCE), has been developed to give you a robust yet flexible approach to quality assurance.

Find out more about the support for assessments on our e-volve platform, with our remote invigilation service.

Maths, English and ESOL funding arrangements (England) with City & Guilds.

Walled Garden is an interactive administration service that allows you to carry out a range of day-to-day functions quickly and efficiently. Find out more.

Who are City & Guilds? What personal data do we collect? How do we process your personal data? Learn more.

A prestigious history, help with your curriculum planning, creating employable learners. Find out more.

Help for learners. About qualifications. Confirming your qualification; how to appeal? View a list of logbook optional units. Learn more. 

At City & Guilds we want everyone who is completing our programmes and qualifications to feel safe and supported for the full duration of their training and assessment.

Administrators of Smartscreen. Our simple user guide should help with most tasks on Smartscreen. Find out more.

How do I become a City & Guilds approved centre? How do I apply for a replacement certificate on behalf of a learner? Using the City & Guilds logo. Find out more.

City and Guilds have released instructions for centres that need to request replacement certificates on behalf of their learners.

To help with your centre administration via the Walled Garden, below is a consolidated list of support materials. This will take you through each function of the Walled Garden step by step.

Student Course Records? Confirming your qualifications? Professional Recognition Awards and Course Syllabuses? Learn more.

What is the Personal Learning Record? Does this affect all customers? Will City & Guilds continue to use our Enrolment numbers (ENR)? Find out more.

Help for learners. How do I apply for a replacement certificate? How do I amend my personal details on a certificate? How do I find a City & Guilds approved centre near me? Learn more.

Learn how to request a replacement certificate or how to request an amendment to your certificate from City & Guilds using our online form.

How to become City & Guilds centre? How do you change your centre details? Fill out the form on About Centres. Find out more.

A collection of support and guidance materials to aide your EPA journey.

Prepare for end-point assessment with helpful videos. Including tips for both face-to-face and remote events, aimed at apprentices and providers.

Plan your apprentices' EPA dates efficiently. Discover pre-gateway services for Construction, Transport Maintenance, and Engineering standards with City & Guilds.

As a key part of the evolution of our end-point assessment service delivery we’re introducing our EPA platform called Proficient at City & Guilds.

Prior to starting his City and Guilds apprenticeship Phil was a community-based mental health support for SYHA’s Take Notice Service.

Pennine Labels reach new digital heights with apprentice success.

Businesses must be flexible to move with the times and take advantage of the opportunities that come along.

How BuildSkill are using years of bricklaying training experience to build the future of the construction industry.

New College Durham celebrates the UK’s first Autocare EPA success as four apprentices pass despite Covid-19 challenges, showcasing resilience and skill.