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Walled Garden is a free online administration service. It has been especially developed to enable City & Guilds approved centres to carry out a range of day-to-day functions quickly and efficiently via the internet.

Terms and conditions for the Learning Assistant assessment delivery platform SaaS agreement between City & Guilds and clients, outlining services and rights.

E-volve: Secure online assessment platform for learners & staff. Access tests, results, and reports easily with City & Guilds' e-volve support.

City & Guilds e-volve software licence for the use of the e-volve software (including any associated documentation).

City & Guilds is committed to data security and the fair and transparent processing of personal data. This privacy notice sets out how City & Guilds, a City & Guilds Business or ILM, a City & Guilds Business, treat the personal data which you provide to us in compliance with applicable data protecti

As a key part of the evolution of our end-point assessment service delivery we’re introducing our EPA platform called Proficient at City & Guilds.

New College Durham celebrates the UK’s first Autocare EPA success as four apprentices pass despite Covid-19 challenges, showcasing resilience and skill.

From unrivalled technical and personal EPA support from our dedicated team to on-programme resources and assessment preparation for EPA – our high-quality support and assessment resources give apprentices the confidence to succeed.

Interested in delivering T Levels? Construction and Building Service Engineering T Levels from September 2021 (England only). Learn more.

7596-20 will close for registrations on 31 August 2026. 7596-22/23/25 will close for registrations on 31 December 2026. These qualifications cover all aspects of working in operational and customer facing roles in the rail industry including cleaning, security, customer services and sales, driving

Level 2

Learn how City & Guilds businesses handle personal data to improve services, ensure legal compliance, and support lifelong learning and skills development.

Read the City & Guilds Privacy Policy which sets out how we'll treat the personal data you provide to us in compliance with applicable data protection law.

Discover how Exeter College’s T Level in Engineering and Manufacturing prepares students for automotive careers through hands-on training and industry placements.

This qualification will provide the knowledge and expertise required to enable bus drivers to deliver a consistent level of service to customers using buses within London. Any new Transport for London bus driver will need to take this qualification as a mandatory requirement.

Level 2

Keeping in touch We use our email alert system to update you with changes that happen, so please ensure you sign up using the link to Email Updates at the foot of this page and choose Essential Skills Wales in the preference centre. If you have missed an update, we also place the content of the ema

Entry 1 Entry 2 Entry 3 Level 1 Level 2 Level 3

A highly versatile collection of units and qualifications for learners in England that are designed to support flexible and personalised patterns of maths and English learning. Available at five levels (Entry 1 to Level 2), they can be used to help learners progress towards 'destination' q

Entry 1 Entry 2 Entry 3 Level 1 Level 2

LARS number 619 Fighting cyber security threats is a multi-billion-pound industry, and one that continues to grow as threats from the likes of malware, ransomware, phishing, DDoS attacks and hacking increase.  Organisations both large and small are turning to cyber security professionals to h

The Certificate in Warehousing and Storage Principles is a short qualification that develops the knowledge you need to work safely and responsibly in a warehouse or storage facility.

Level 2

City & Guilds offers a wide range of qualifications in Manufacturing Industry, including Introductory, Higher Level and apprenticeship options. Learn more.  

We offer vocational qualifications, accreditation and consultancy to training providers, employers and governments throughout the ASEAN region.

We offer a portfolio of internationally recognised qualifications and services to our customers in the Caribbean and the Americas

City & Guilds have operated in Ireland since 1901, with a permanent office in Dublin from 2002. We operate in more than 80 countries in total.

A City & Guilds approved centre is a local education provider, authorised to deliver and assess our qualifications. It helps your business attract learners

City & Guilds have all the support and expertise you need to get the most out of our digital solutions.

City & Guilds offers a wide range of qualifications in Hospitality and Catering globally, including Introductory, Higher Level and apprenticeship options. Learn more.  

End‑to‑end apprenticeship support for employers, from programmes and assessment to consultancy, including Levy optimisation and in‑house delivery.

At City & Guilds, we develop programmes of learning, learning technology, certification & assessment, to support colleges, training providers & governments.

Skills for Work and Life Updates

Get ready to be involved in e-volve OpenAssess. This is to help you prepare for your on-screen Functional Skills exams. Find out more.

We provide digital solutions and intuitive online platforms to support our customers to improve performance and encourage interactive e-learning experiences. Explore our platforms to find out how they can support delivery, assessment and learning.

Learn about the City & Guilds e-certificates offer for centres - available to all centres with a Walled Garden account. Includes answers to frequently asked questions.

Forget June-December exam cycles, save time and money, and receive instant feedback and exam results with e-volve.

At City & Guilds, we're committed to supporting providers, employers, and learners throughout the entire skills development journey. Our dedicated customer teams provide guidance on everything from training planning and delivery to exploring tailored skills development solutions.

Your Housing Group boosts leadership, motivation, and performance through ILM Assured training, aligning with its people strategy and sector goals.

City & Guilds Learning Assistant is a market-leading e-portfolio system designed to enable your organisation to reach its full potential.

SmartScreen is a tutor and learner support website, set up by City & Guilds to support learners, tutors and assessors by providing specific support materials for City & Guilds' qualifications.

City & Guilds can help you save time and money by increasing efficiency with smarter resources, new tools and ways of managing qualifications.

This guidance is designed to help candidates, teachers and assessors to complete NEAs, coursework and other internal assessments successfully. These assessments give candidate the chance to demonstrate skills which cannot be assessed in exams.

How working with the Ministry of Education and local educators has allowed City & Guilds to support young learners .

Walled Garden is an interactive administration service that allows you to carry out a range of day-to-day functions quickly and efficiently. Find out more.

Find out more about the support for assessments on our e-volve platform, with our remote invigilation service.

Our quality assurance model, Supporting Customer Excellence (SCE), has been developed to give you a robust yet flexible approach to quality assurance.

Key submission dates for 2024/2025 T Levels, Technical Qualifications, and EPQ. Ensure timely uploads of marks, grades, and evidence for student results.

City & Guilds ensures timely delivery of VTQ results for student progression. Find qualifications, responsibilities, key dates, and guidance on processes and checkpoints.

How BuildSkill are using years of bricklaying training experience to build the future of the construction industry.

At City & Guilds we want everyone who is completing our programmes and qualifications to feel safe and supported for the full duration of their training and assessment.

Who are City & Guilds? What personal data do we collect? How do we process your personal data? Learn more.

We are developing the T Level Technical Qualifications (TQs) in the two pathways within the Agriculture, Environmental and Animal Care route, with first teaching Agriculture, Land Management and Production from September 2023 and Animal Care and Management from September 2024.

City & Guilds and ILM have developed the T Level Technical Qualification (TQ) in Management and Administration available for first teaching from September 2022 in England only.

Want to deliver Engineering and Manufacturing T Levels? From September 2022, City & Guilds will offer these T Levels. Learn more.

How do employers get involved in T Levels/industry placements? Ready to join Employer Industry Board? Find out more.

We are looking for new employers and industry members to join our Employer Industry Boards (EIB). Our EIBs are formed of a group of trusted representatives from a range of sectors.

We visited Middlesbrough College who have been delivering the Onsite Construction and Building Services Engineering T Levels since 2021 and have since added more T Levels to their curriculum.

Occupational hair-preparing apprentices for End-Point Assessment success. Learn more.

Discover our series of informative and thought-provoking webinars and events that cover all aspects of the apprenticeship reforms in the UK.

Support available for apprenticeships providers in the Occupational business and Customer Service. Help prepare apprentices for EPA success. Learn more.  

City & Guilds is a government-approved EPA provider you can trust to offer effective end-point assessment services for a range of new apprenticeship standards

Our EPA Partnership Managers are on hand to support our customers through the entire apprenticeship journey, helping to navigate the process of End-point assessment.

City & Guilds’ apprenticeship assessment service helps providers better manage apprentices through their assessment journey, and builds on our trusted end-point assessment service.

Supporting automotive apprenticeship providers with high-quality learning experiences and EPA success. Discover our comprehensive end-to-end solutions.

A key pillar in our apprenticeship offer is our people and at City & Guilds we take a personal approach in supporting our customers as they navigate the world of apprenticeship standards.

Find out more about funding and grants available for the government apprenticeship standards administered by City & Guilds and apprenticeship levy.

City and Guilds specialises in apprenticeships and qualifications in health, we cover a wide range of standards and have the assessment infrastructure in place to service end-point assessment (EPA) demand.​

Building digital skills for the future. Preparing occupational digital apprenticeships End-Point for Assessment success. Learn more.

Catering skills for the future. Preparing occupational Hospitality and Catering apprenticeships End-Point for Assessment success. Learn more.

Prepare for end-point assessment with helpful videos. Including tips for both face-to-face and remote events, aimed at apprentices and providers.

Prior to starting his City and Guilds apprenticeship Phil was a community-based mental health support for SYHA’s Take Notice Service.

Businesses must be flexible to move with the times and take advantage of the opportunities that come along.

Pennine Labels reach new digital heights with apprentice success.

Taylor Wimpey and Geason celebrated the success of their apprentices as they earned their first distinctions in the new Bricklayer apprenticeship standard.

Here you’ll find all the key information and resources for exam officers and tutors in colleges and other institutions offering City & Guilds Technical Qualifications.

We offer a full range of qualifications for Teaching, Learning and Development and Learning support. Our teaching qualifications include: Assessor and Quality Assurance, Education and Training, Learning Support, Essential Skills Practitioner and Advice and Guidance.

City & Guilds, in collaboration with the National Land Based College (NLBC) has designed Land Based Technical Qualifications to increase skills levels in the land based sector.

Follow this step by step approval process guide to get up and running with delivering City & Guilds Construction qualifications.

View and download learning resources for the Construction sector from City & Guilds, including sample lesson plans, worksheets and tests.

The Creative Hair and Beauty Studies qualifications are ideal for learners looking for a career in Hair or Beauty or a combined Hair and Beauty career. These qualifications allow learners to develop their creative skills and underpinning knowledge

Level 2

The level 3 apprenticeship standard for Beauty Therapist is designed for apprentices working in the beauty industry. A Beauty Therapist works in one of the largest, trusted, professional and continually expanding industries within the Hair and Beauty sector. The work environment can be varied in siz

These Beauty Therapy qualifications are for anyone interested in starting or advancing a beauty therapy career.  Our certificates and diplomas cover a wide range of skills, from nail technology, photographic make up, facials, waxing and lash and brow treatments through to body massage, theatric

Level 2 Level 3

The level 2 apprenticeship standard for Beauty Therapist is designed for apprentices working in the beauty industry. A Beauty Therapist works in one of the largest, trusted, professional and continually expanding industries within the Hair and Beauty sector. The work environment can be varied in siz

7597-10-11-12-14-19 in Rail Engineering will close for registrations on 31 December 2026. For those who would like to start a career in the rail industry and progress either through an apprenticeship or proving competence of the skills and knowledge required for each of the following areas: t

Level 1 Level 2 Level 3

This qualification recognises the essential professional knowledge and skills that you have developed working in the rail industry at a supervisory level.

Level 3

7484-02 will be closing for registrations on 31 August 2026. This qualification provides a basic knowledge and understanding to start a career in the rail industry as an apprentice: from making station announcements, operating signals and control room equipment to providing services to passeng

Level 2

The UK is facing a shortage of railway engineering and operating skills to deliver the investment in renewing and improving the existing railway, together with exciting projects such as Thameslink, Crossrail 1 & 2, the Intercity Express Programme, High Speed 2 & 3 and Network Rail’s vi

Level 2 Level 3

The UK is facing a shortage of railway engineering and operating skills to deliver the investment in renewing and improving the existing railway, together with exciting projects such as Thameslink, Crossrail 1 & 2, the Intercity Express Programme, High Speed 2 & 3 and Network Rail’s vi

Level 2 Level 3

This level 2 apprenticeship standard is aimed at learners who would like to become rail engineering operatives. A rail engineering operative provides support to rail technicians and engineers working on the safe construction, installation, maintenance and renewal of the railways to provide a safe an

City & Guilds Health and Social care courses. Leading vocational education and training organisation.

View and download the key documents for the Beauty & Complementary Therapies sector from City & Guilds, including network presentations, need to know documents and more.

Keep up to date with the latest news on our updates, newsletters and webinars for the Business skills sector.

8991-02 and 03 are closed to new registrations. 8991-01 will close for registrations on 31 August 2026. These qualifications are available at levels 1-3, and evaluate learners' abilities to produce accounts for businesses. They are suitable for anyone looking for a qualification as the starting poi

Level 1 Level 3

We have a dedicated team in place to support local centres, agencies, employers and learners across Ireland.

These qualifications will close for registrations on 31 December 2026. The Award in Providing Financial Services at Levels 2 and 3 are designed to offer learners the flexibility to show their achievement in a specific area without taking the full Certificates in Providing Financial Services and may

Level 2 Level 3 Level 4

Our certificates and diplomas cover a wide range of skills, from nail technology, facials, make up, waxing and lash and brow treatments through to body massage, facial and body electrotherapy, epilation and spa treatments. 

Level 1 Level 2 Level 3

Apprenticeships? End-point assessment (EPA) for apprenticeships? Assured? Join the coaching and mentoring revolution with City & Guilds.

Automotive: Qualification support webinars Get the guidance you need to deliver our new qualification with confidence. Qualification overview webinar: Explore the key elements of the qualification, including its scope, unit content, assessment strategy, assessor and IQA requirements, approval proce

Level 2

For technicians working on mobile air conditioning systems containing F gas refrigerants who want to gain a licence to handle refrigerants in compliance with the minimum requirements of Regulation (EC) 307/2008. The qualification also meets the requirements for mandatory F-Gas certification in

Level 3

Learn how to set up multifactor authentication for secure access to City & Guilds and ILM platforms using Microsoft or Google Authenticator apps.

Learn how to amend or replace City & Guilds certificates, including required documents, application steps, and timelines for learners and centres.

Important Notice – Replacement Qualification from September 2024 From September 2024 the new 6504-51 Level 5 Diploma in Teaching (FE and Skills) will replace the 6502-51/52 Level 5 Diploma in Education and Training (or ‘DET’) as the recognised teaching qualification for the FE and

Level 3 Level 4 Level 5

The Level 3 Technical Occupational Entry for Teaching Assistants Certificate has been developed as part of the Qualification Reforms in England and are approved for funding and will be available for first teaching in September 2025. This qualification has been designed with the involvement of a

Level 3

These qualifications cover the personal skills in English or Mathematics required for entry to specialist teaching training programmes.

Level 3

Awards in Teaching, Training and Assessing Learning are designed for training support staff and trainers in post-16 education and training. The Advanced and Specialist Advanced Diplomas are designed for qualified teachers, first level managers or those preparing for higher education. You'll need a

Level 1 Level 3

The Professional Recognition Awards have been developed for those at the highest professional levels within their chosen careers. The awards enable candidates to demonstrate their knowledge and skills within any sector or role. They can also help candidates working towards higher level qualification

Level 4 Level 5 Level 6 Level 7

The Education and Training Foundation (ETF), in association with City & Guilds, has produced revised guidance for the Assessment and Quality Assurance qualifications available across all Awarding Organisations. This can be found, alongside a guide to the key changes, on the ETF's FE Advice websi

Level 3 Level 4

The City & Guilds Skills Awards have been designed to provide a broad introduction to essential practical skills in areas of work as diverse as construction, engineering, hospitality and IT. Employer Benefits: City & Guilds works in partnership with organisations like yours, listening to

No Level

The City & Guilds Skills Awards have been designed to provide a broad introduction to essential practical skills in areas of work as diverse as construction, engineering, hospitality and IT. Employer Benefits: •City & Guilds works in partnership with organisations like yours, list

No Level

The Personal and Professional Development Award allow you to play a key part in your own development and demonstrate important transferable skills. These awards can be gained at work or through a variety of structured activities.

Level 4

Our Learning and Development Apprenticeships provide learners with the skills needed for a career in learning and development. From planning and preparing training programmes and resources, assess and verify learner achievement to providing advice to learners. Please note: Key Skills (3638) close

The City & Guilds Introduction to Trainer Skills is designed to provide the participants with a sound introduction to the concepts of a systematic approach to training. It is comprehensive  in content at this level, building the skills, knowledge and abilities of a participant that is requi

Level 2

9322-12 Version 1.2: Registrations Open, EPA bookings and assessments available 9322-13 Version 1.3: Registrations, EPA bookings and assessments available on 29th September 2025 A Vehicle Damage Panel Technician works within the Collision Repair workshop, demonstrating expert working knowledge i

Registrations: from 17 September Bookings: from January 2022 First assessments: from April 2022 A Vehicle Damage Paint Technician works in the vehicle body repair sector of the motor industry. The role is to prepare, spray and finish vehicles that have been involved in coll

The level 3 apprenticeship standard for Heavy Vehicle Service and Maintenance Technician is aimed at learners who would like to become Heavy Vehicle Service and Maintenance Technicians. A Heavy Vehicle Service and Maintenance Technician inspects and repairs heavy vehicles, categorised by the Departm

Please note: Vehicle Damage MET technician End point assessment (9323-12). EPA bookings and assessments are now open for registrations for 9323-12 v1.3 A Vehicle Damage Mechanical, Electrical and Trim Technician works in the vehicle body repair sector of the motor industry. The role is to identify

The level 3 apprenticeship standard for Motor Vehicle Service and Maintenance Technician (Light Vehicle) is aimed at learners who would like to become Motor Vehicle Service and Maintenance Technicians (Light Vehicle). A Motor Vehicle Technician services and repairs light vehicles such as cars and va

9304-12 Version 1.0: Registrations Open, EPA bookings and assessments available  9304-22 Version 1.1: Registrations Open, EPA bookings and assessments available 9304-32 Version 1.3: Registrations, EPA bookings and assessments available January 2026 This level 2 apprenticeship standard is aimed

The Level 2 Award in Health and Safety in the Workplace provides learners with the basic knowledge for keeping themselves and those around them safe in a work environment, covering such important skills as using protective equipment, dealing with accidents and controlling risks.

Level 2

Key documents from City & Guilds for health and social care.

Level 2 Certificate of Technical Competence in Dog Walking Level 2 Certificate of Technical Competence in Pet Sitting Level 2 Certificate of Technical Competence in Animal Health, Husbandry and Handling Level 3 Certificate of Technical Competence in Animal Nutrition These are short practical qua

Level 2 Level 3

These qualifications will close to registrations on 31 December 2026. The Level 2 Certificate of Technical Competence in Health & Safety for Land Based Industries aims to provide you with an understanding of the principles of health and safety and how these can be applied in prac

Level 2 Level 3

From 17th May 2019 we will no longer be on the register of end-point assessment organisations for this standard. Centres will not be able to apply to deliver EPA with us or make new registrations.

These qualifications will close for registrations on 31 December 2026. Alternative - 0174-21 City & Guilds Level 2 Technical Certificate in Forestry & Arboriculture 603/1175/7  The Diploma in Work-based Trees and Timber enables you to develop the skills in forestry and arboriculture t

Level 2

0077-02 Level 2 in Forestry and Arboriculture (all), 0077-03 Level 3 Certificate in Forestry and Arboriculture 500/8719/8, 0077-03 Level 3 Subsidiary Diploma in Forestry and Arboriculture 500/8724/1, 0077-03 Level 3 Diploma in Forestry and Arboriculture will close for registrations on

Level 2 Level 3

From 17th May 2019 we will no longer be on the register of end-point assessment organisations for this standard. Centres will not be able to apply to deliver EPA with us or make new registrations.

The Skills Certificate in Health and Safety reflects the importance of maintaining health and safety standards in the workplace. It is designed to support the skills and knowledge developed in International Vocational Qualifications and provides a broad introduction to the theory and practical side

Level 1

Focussing upon the fundamental practical skills in horticulture, the learner will be able to learn skills such as planting out, preparing ground, pruning, using a mower, maintaining turf or constructing a path.

Level 1 Level 2

6801-03/04 are now closed.  6801-01 will close for registrations on 31 December 2026. The Certificate and Diploma in Sales have been designed to reflect the current and future needs of employers. They develop the knowledge and skills you need for a successful career in the competitive sales en

Level 2 Level 3

0078-02 is closed for registrations.  0078-03 Level 3 Certificate in Horticulture 500/8402/1, 0078-03 Level 3 Subsidiary Diploma in Horticulture 500/8385/5, 0078-03 Level 3 Diploma in Horticulture 500/8384/3 will close for registrations on 31 August 2026.  The 90-credit Diploma a

Level 2 Level 3

Get ahead in marketing with these practical qualifications. These professional qualifications will show your employer that you have specialist marketing and all round project management skills to get the job done. This qualification is part of the apprenticeship framework.

Level 3

This qualification will close for registrations on 31 December 2026. Designed to reflect the current and future needs of employers, these qualifications provide a solid grounding in the sales theory and sales techniques. You will cover the essential skills and knowledge required to identify and mee

Level 2

0065-34 Level 3 Award/Certificate in Work-based Horticulture (Horticulture) will close for registrations on 31 December 2026. Alternative provision - 0174-36 City & Guilds Level 3 Advanced Technical Diploma in Horticulture 601/7456/0 or 0174-37 City & Guilds Level 3 Advanced Techni

Level 2 Level 3

What sets City & Guilds ESOL Skills for Life apart? Find out about ESOL skills structure, assessment and support. Learn more

These qualifications will close for registrations on 31 December 2026. Level 2 alternative - 0173-20 City & Guilds Level 2 Technical Certificate in Land and Wildlife 603/1198/8 Level 3 alternative - 0173-35/37 City & Guilds Level 3 Advanced Technical Diploma/Extended Diploma in Land and Wil

Level 2 Level 3

Functional Skills Assessment updates 2016

0070-21-22-23-27-28-29 Level 2 Work-based Environmental Conservation will close for registrations on 31 August 2026. 0070-31-32-33 Level 3 Diploma in Work-based Environmental Conservation will close for registrations on 31 December 2026. Level 3 alternative - 0076-03 Level 3 Extended

Level 2 Level 3

These qualifications provide learners with the skills and underpinning knowledge required by employers in a broad range of roles where information, advice or guidance is provided.

Level 3 Level 4

We provide one of the most competitive Functional Skills offers available in the market today.

0076-03 Level 3 Certificate in Countryside Management 500/8559/1, 0076-03 Level 3 Subsidiary Diploma in Countryside Management 500/8560/8, 0076-03 Level 3 Diploma in Countryside Management 500/8561/X will close for registrations on 31 December 2026.  The 90-credit Diploma and Ext

Level 2 Level 3

These qualifications help to improve standards of practice for those working in training and development. They include a range of 'mini qualifications' to boost special skills and knowledge. This qualification is part of the Learning and Development apprenticeship framework. Our Learning & Deve

Level 3 Level 4

Show that you have the skills to work effectively with animals with an award, certificate or diploma in Work-based Animal Care. These are flexible qualifications that cover the skills you need to work in animal welfare, zoos, wildlife establishments, dog grooming, pet care and retail, animal traini

Level 1 Level 2 Level 3

Coming soon: Registrations for the Level 2 Dog Grooming Assistant (7863-02) will open from 1st September 2020. This qualification is for people who are looking to start a career within the dog grooming industry.

Level 2 Level 3

Focussing upon the major principles and practices of animal care and welfare, from managing a pet shop or grooming dogs to caring for exotic animals, the learner will be able to start or build on a career in the Animal Care Industry.  UCAS tariff Certificate in Land Based Services

Level 2 Level 3

Open for registrations from 30th August 2019 EPA bookings will be available from 29th November 2019 The level 3 apprenticeship standard for the public service operational delivery officer is designed for apprentices working in central and local government on the front line in public service roles.

This is the ideal qualification for those looking to progress in their career as a veterinary care assistant, or go into further education.

Level 2

The Level 2 and 3 Diplomas are hybrid qualifications, made up of competence and knowledge units, whilst the Level 4 NVQ Diploma is competence based.  From learning to carry out basic administrative tasks to gaining higher level support skills, qualifications in Business Administration can

Level 2 Level 3 Level 4

We visited Oldham College who have been delivering the Building Services Engineering T Level since 2021 and have since added more T Levels to their curriculum.

Important notice: this qualification will close to new registrations on 31st May 2022.  Certifications can still be made until 31st May 2026.  This qualification has been specially designed for senior managers with a high degree of autonomy for deploying resources and achieving strategic

SCQF 11

Prove your competence in handling medication for animals with the Awards in Veterinary Medicines. For the Level 2 qualification, you'll show you have the skills and knowledge to safely store, administer, dispose of and maintain veterinary medicines. At Level 3, you'll demonstrate your ability to pre

Level 2

If you would like a career working in a pet store environment, these qualifications meet the criteria of the Pet Shops' licensing authority.

Level 3

Important notice: this qualification will close to new registrations on 31st May 2022.  Certifications can still be made until 31st May 2026.  This qualification will give you the skills and confidence to handle a range of management tasks – such as planning, allocating and monitori

SCQF 9

City & Guilds have explained the requirements for conducting exams and keeping materials confidential.

The City & Guilds Level 3 Diploma for Business Administrators’ qualification is suitable for anyone who is involved in any administration focused role in any industry. It aims to develop learners’ highly transferable set of knowledge, understanding and skills across a range of admini

Level 3

Learn the skills you need to start off a career in office administration with a Business and Administration qualification. You'll learn the essentials of keeping an office running - handling the phones and mail, creating business documents and welcoming visitors. You can also choose units covering

Level 1

These qualifications will close for registration on 31 December 2026. From learning to carry out basic administrative tasks to gaining higher level support skills, these qualifications include a wide range of units to meet the needs of learners and employers.

Level 2 Level 3

Maximise your Functional Skills delivery with e-Functional Skills reloaded - an online teaching & learning resource supporting you from initial assessment to exam success.

This qualification is designed to provide learners with the knowledge and understanding relevant to their chosen career paths and aspirations within a Business and Professional Administration context. The qualification will act as a technical certificate within the Council for Administration&rsquo

Level 4

The T Level Technical Qualification in Management and Administration allows learners to gain an understanding of what is needed to work within an administrative or managerial role.  Topics covered include Business Context, People, Quality Compliance, Project, and Change Management. This q

Level 3

The level 3 apprenticeship standard for the Business administrator is designed for apprentices in administrative roles. Business administrators show excellent administrative skills and behaviours as well as strong product and/or service knowledge. They provide service in line with business administr

4475-13 will close for registrations on 31 December 2026.

Level 2 Level 3

From 17th May 2019 we will no longer be on the register of end-point assessment organisations for this standard. Centres will not be able to apply to deliver EPA with us or make new registrations.

The diploma in Work-based Land-based Engineering Operations develops the skills and knowledge you'll need for a successful career as an engineer in this sector.

Level 2 Level 3

0075-02 is closed for registrations.  The Certificate and Diploma in Land-based technology provide a stepping stone into the workplace, higher education, or career progression. Based mainly in the classroom, you will also be able to practise essential engineering skills in a land-based work en

Level 2 Level 3

Functional Skills Assessment updates 2016

City & Guilds offers a wide range of qualifications in Hospitality and Catering, including Introductory, Higher Level and apprenticeship options. Learn more.  

City & Guilds has developed a wide range of qualifications in International English. We're no longer accepting International ESOL (IESOL) and Spoken ESOL (ISESOL) certificates.

0079-03 Level 3 Certificate in Horse Management 500/8565/7, 0079-03 Level 3 Subsidiary Diploma in Horse Management 500/8714/9, 0079-03 Level 3 Diploma in Horse Management 500/8709/5 will close for registrations on 31 December 2026. The 90-credit Diploma and Extended Diploma are still available. 

Level 3

0071-31-32-33-34 Level 3 Diploma in Work-based Horse Care and Management will close for registrations on 31 December 2026. Level 3 alternative - 0172-36 City & Guilds Level 3 Advanced Technical Diploma in Equine Management 601/7185/6 or 0079-03 Level 3 Extended Diploma in Horse Management/Level

Level 1 Level 2 Level 3

This qualification assesses the intermediate and advanced level craft skills of those designing and creating leather bridles, harnesses and saddles. This qualification forms part of the apprenticeship framework for Fashion and Textiles (Saddlery).

Level 2 Level 3

The new and improved building services engineering portfolio has new craft qualifications such as plumbing, heating and electrical and gas installation, with a range of support materials.

This suite of qualifications, at Level 2 – 5, was developed jointly with Central and Local Government for the wider Public Sector and is for learners working in the Operational Delivery Profession across Local and Central Government. In addition and in 2015, as part of the Government England

Level 2 Level 3

2794-03 is now closed for registrations. 2794-02 will close for registrations on 31 December 2026. The City & Guilds Level 2 Diploma for Customer Service Practitioners qualification is suitable for anyone who is involved in any customer focused role in any industry. The objective of the quali

Level 2 Level 3

Registrations: from 07/11/2018 Open for EPA Bookings: from May 2019 The Level 3 apprenticeship standard for the Customer Service Specialist is designed for apprentices in customer service roles. Customer Service Specialist need to demonstrate excellent customer service skills and behaviours as wel

If you're working in a customer service and selling team, our short courses can help you take on more responsibility. You'll gain relationship-building and customer care skills to undertake your customer service role more effectively and improve the overall effectiveness of your organisation - wh

Level 1

The Level 2 apprenticeship standard for the Customer Service Practitioner is designed for apprentices in customer service roles. Customer Service Practitioners need to demonstrate excellent customer service skills and behaviors as well as strong product and/or service knowledge. They provide servic

4430-03 will close for registrations on 31 December 2026. This Level 2 NVQ  in Customer Service is suitable for anyone who works in a customer-facing role.

Level 2 Level 3

3411-03 is closed to registrations. 3411-02 will close for registrations on 31 December 2026. Covering all the essential knowledge and skills required for a successful career in contact centre operations, these qualifications are ideal for those who are not able to access workplace-based qualificat

Level 2 Level 3

The Higher Diploma in Professional Floristry can help you gain the skills you need to run your own floristry business. You'll develop your floristry knowledge and develop important business and management skills to help you in your floristry career.

Level 4 Level 5

These qualifications are closed for registrations.  Learners will gain the essential knowledge and skills required for a successful career in customer service for the travel and tourism, leisure and hospitality sectors.

Level 2 Level 3