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  • T Levels - Technical education

    T Levels are level 3 technical qualifications that sit alongside apprenticeships and A Levels within a reformed skills training system. Find out more about these reforms and how City & Guilds can help.

  • T Levels Podcasts

    T Levels are two-year courses that have been developed in collaboration with employers and businesses of all sizes so that the learning content meets the needs of the industry and prepares learners for work.

  • T Levels Explained - Episode 2

  • T Levels Explained: Episode 1

  • T Levels Explained - Episode 3

  • T Levels Explained - Episode 5

  • T Levels Explained - Episode 8

  • T Levels Explained - Episode 4

  • T Levels Explained - Episode 6

  • T Levels Explained - Episode 7

  • Level 5 Diploma in Teaching Success

  • Level 2 Professional Bus Driving for London (3302)

    This qualification will provide the knowledge and expertise required to enable bus drivers to deliver a consistent level of service to customers using buses within London. Any new Transport for London bus driver will need to take this qualification as a mandatory requirement.

    Level 2

  • Level 3 Diploma in Vehicle Damage Assessor Competence (7271)

    Coming Soon: These Assessments are for people currently working on Repairing and Refinishing the damaged paint and bodywork of vehicles, or as Vehicle Damage Assessors who would like to demonstrate their competence in their own workplace. Candidates must have at least 3 years’ experience in th

    Level 3

  • Vehicle Accident Repair (VRQs) (4291)

    These qualifications are for anyone interested in starting or developing a career in the motor industry in accident repair, whether you want to maintain and repair the paint and bodywork of a vehicle or become a Mechanical and Electrical Trim Technician.

    Level 1 Level 2 Level 3

  • Vehicle Accident Repair (VCQs) (4271)

    For people working on maintaining and repairing the paint and bodywork of vehicles or as vehicle damage assessors who would like to demonstrate their competence on their own workplace.

    Level 2 Level 3

  • Light Vehicle Maintenance and Hybrid Vehicle Maintenance (7290)

    NOW LIVE: Level 3 Award in Knowledge of Hydrogen Fuel Cell Electric Vehicles and Components (7290-53) As the automotive landscape evolves with the rise of hydrogen-powered vehicles, our new qualification empowers individuals to enhance their knowledge and skills in safely working on and around Hydro...

    Level 1 Level 2 Level 3 Level 4

  • Facilities Services (4429)

    ...qualifications and certification activities. Please review the revised end registration dates on our website and catalogue. The City & Guilds Level 2 Certificate in Facilities Services allows learners to learn, develop and practise the skills required for employment and/or career progression...

    Level 2

  • Introduction to the Facilities Industry (7612)

    These brand new qualifications provide a broad understanding of waste management, recycling and facilities services.

    Level 1

  • Practical Cleaning Skills (Awards) (7139)

    ...will help professional cleaners work safely and effectively and provide a high quality service. They are small, award size qualifications at Entry 3, Level 1, Level 2 and Level 3 of a practical nature and they cover a variety of tasks relevant to modern cleaning operations. They cover a variety...

    Level 1 Level 2

  • Energy Assessment (6361)

    Energy Assessment is a regulated industry in the UK and is undertaken across a number of different situations including domestic buildings, non-domestic and commercial buildings, and air-conditioning systems. The Domestic Energy Assessor produces an Energy Performance Certificate (EPC) using the m

    Level 3 Level 4

  • Cleaning Principles (7695)

    Important Update: All awarding organisations are required by external regulators and funding agencies to regularly review performance and take-up of their products and services. Following a review City & Guilds has come to the difficult decision to no longer offer qualifications in Cleaning Prin

    Level 2

  • Design and Craft (7716)

    The course in Design and Craft is available in over 100 crafts such as fashion, ceramics, media, interior decoration, textiles, woodwork, flower arranging, corsetry, cake decoration and bookbinding.

    Level 1 Level 2 Level 3 Level 4

  • Hairdressing and Barbering (6002)

    ...se and review, we have conducted an internal review of our qualifications and have made the difficult decision to close a small number, including our Level 2 and 3 Technical Qualifications in Hairdressing.  The last date to register new learners for these will be 31 July 2025.  Click ...

    Level 2 Level 3

  • Level 3 Diploma for Advanced and Creative Hair Professionals (7004)

    The Level 3 Diploma for Advanced and Creative Hair Professionals is a newly created qualification based on employer needs and has been designed by employers. The Diploma can be used to support the on-programme journey in preparation for completing the end-point assessment for the Advanced and Creati...

    Level 3

  • Hairdressing (3002)

    ... range of skills from shampooing, styling and dressing to cutting.   You don't need a current work placement to take these qualifications, and there are options for people with little or no experience.  The Level 3 and 4 qualifications suit more experienced hairdressers and barbers.

    Level 2 Level 3

  • Higher Professional Qualifications in Technical Salon Management (5450)

    Our awards, certificates and diplomas in this high-level qualification,  are for those looking to run their own hair or beauty salons.   They cover a wide range of skills from the creation of a hairstyle collection, salon management, laser and light treatments, fashion, theatrical and...

    Level 4

  • Introductory qualifications in Vehicle Systems, Body and Paint Maintenance and Cycle Mechanics (3902)

    Learn the basics of repairing or refinishing any type of vehicles with these introductory vehicle systems, body and paint maintenance and cycle mechanics qualifications. You'll learn the basic skills you need to enrol in more advanced qualifications, and then get a job in a garage or body shop. Yo

    Entry 3 Level 1 Level 2

  • Hairdressing and Beauty Therapy (3001)

    Our certificates and diplomas are designed to build on your interest and passion for the hair and beauty industry, covering a wide range of skills from  styling, plaiting and twisting to make-up or nail art.

    Entry 3 Level 1

  • T Level Technical Qualification in Building Services Engineering for Construction (8710)

    The T Level Technical Qualification in Building Services Engineering for Construction allows learners to gain an understanding of the BSE industry and the sector.  Topics covered include Health and Safety, construction science principles, sustainability in the construction industry an...

    Level 3

  • Level 3 Technical Occupational Entry in Electrical Installation (Diploma) (2366)

    The Level 3 Technical Occupational Entry in Electrical Installation Diploma qualification has been developed as part of the Qualification Reforms in England and are approved for funding and will be available for first teaching in September 2025. This qualification has been designed with the in...

    Level 3

  • Level 3 Electrotechnical in Dwellings Experienced Worker Qualification (2347)

    ...s an Electrician, for a minimum of 3 years and who can demonstrate their technical knowledge, performance and competence to the industry standards at Level 3 and would like to gain a formal qualification as a Domestic Electrician Experienced Worker. This qualification covers the knowledge, skills an...

    Level 3

  • Level 3 Electrotechnical Experienced Worker Qualification (2346)

    ...erienced Worker qualification is for electricians who have been working in the industry, as a practising electrician, for at least 5 years (not including time spent in full or part time training) but have not formally completed an industry apprenticeship or equivalent Level 3 NVQ qualification.

    Level 3

  • Level 3 Electrotechnical in Dwellings (5393)

    This new Level 3 Apprenticeship standard is for learners wishing to become competent Domestic Electricians. Domestic electricians work in domestic properties such as homes, dwellings, or individual units in e.g. care homes, apartment buildings and student accommodation, rather than in their communal...

    Level 3

  • Contact Dermatitis Prevention (6911)

    Our Award is designed for learners that spend time with wet hands or use chemicals - perhaps shampooing hair, washing and preparing food, cleaning or working in an engineering job, to learn  how to protect yourself from contact dermatitis.

    Level 2

  • Hairdressing and Barbering (NVQ) (6008)

    To gain the skills you need to work in a hairdressing salon or barber shop -our certificates and diplomas cover a wide range of skills from shampooing, cutting, perming and styling to advanced colour correction.

    Level 1 Level 2 Level 3

  • Level 3 Diploma in Gas Engineering (9074)

    9074-03 On Programme Live   9074-12 EPA  Live This apprenticeship is designed by key employers in the Gas industry and is one of the 'trailblazer apprenticeships'.  It provides the skills and underpinning knowledge for both basic and advanced gas systems and includes an end-test

  • Interior design (7157)

    Our certificates and diplomas in Interior design covers a wide range of skills from designing interiors for kitchen and living rooms, making lined curtains, making interlined roman blinds through to designing interiors for bedrooms with en suites.

    Level 2

  • Art and Design - 2D and 3D (7156)

    Our certificates and diplomas in Art & Design in 2D and 3D Techniques,  will enable you to become a well informed designer in your chosen craft subject, covering a wide range of skills from life drawing, printmaking techniques, scenic painting,  warm and cool glass techniques to c

    Level 1 Level 2

  • Level 3 Technical Occupational Entry in Plumbing and Heating (Diploma) (6036)

    The Level 3 Technical Occupational Entry in Plumbing and Heating (Diploma) has been developed as part of the Qualification Reforms in England and are approved for funding and will be available for first teaching in September 2025. This qualification has been designed with the involvement of a ...

    Level 3

  • Floral Design (7144)

    Our awards in certificates covers the essential skills you need for a successful career in floral design, they cover a wide range of skills in traditional and contemporary flower arrangements and design.

    Level 2

  • Fashion design (7160)

    Our certificates and diplomas in fashion design covers a wide range of skills from designing and making a blouse or a shirt, a dress  or a fashion corset through to designing and making a character costume.

    Level 1 Level 2 Level 3

  • Sugarcraft (7159)

    Our certificates and diplomas in Sugarcraft cover a wide range of skills from cupcakes and cake pops, royal icing techniques, creating a botanical sugar floral study  through to techniques using chocolate couverture.

    Level 1 Level 2 Level 3

  • Small Solar Photovoltaic Systems (2922)

    To gain an overview of the qualification our Technical Advisor Rob Mallender hosted a webinar on Monday 11 November to outline the course content and the support available to you.  Catch up with the webinar recording here.   This qualification provides a comprehensive understanding

    Level 3

  • Electric Vehicle Charging (2921)

    ...vehicle charging installations. 2921-33 Installation and maintenance of Largescale electric vehicle charging installations. 2921-34 Level 3 Award in the Requirements for the Design and Installation of Domestic and Small commercial electric vehicle charging installation (available f...

    Level 3

  • Electrotech apprenticeship qualification (5357)

    ...earners will gain the skills and knowledge to carry out job roles and responsibilities associated with the installation and maintenance of Electrotechnical systems. On successful completion learners will have achieved the industry desired level of competence required to carry out the specific roles.

    Level 3

  • Electrotechnical Craft (2365)

    ...tor. They can be used as a foundation to progress onto further qualifications which lead to becoming a fully qualified electrician; such as the Level 3 NVQ Diploma in Electrotechnical Technology (2357) or the Level 3 Electrotechnical apprenticeship qualification (5357-03). 

    Level 2 Level 3

  • Building Regulations for Electrical Installations in Dwellings (2393)

    Work in building construction or as a domestic electrician?  Familiarise yourself with important building requirements and compliance methods with the Certificate in Building Regulations for Electrical Installations in Dwellings.

    Level 3

  • Installation, Service and Maintenance of Environmental Technology Systems (2399)

    Responding to the need for domestic-scale low carbon and environmentally friendly technologies, this qualification contributes to Continuing Professional Development for qualified electricians, plumbers and mechanical engineers who wish to broaden their skills. 

    Level 3

  • Fundamental Inspection, Testing and Initial Verification (2392)

    A Certificate in Fundamental Inspection, Testing and Initial Verification gives you the necessary skills and confidence to inspect and test fundamental installations and conduct initial verification - a qualification that proves your ability.

    Level 2

  • Plumbing/Electrical Installation (7202)

    This qualification is for those wanting to enter the Plumbing or Electrical industry.  It gives you the opportunity to pick up some core skills and knowledge and gives you the opportunity to progress onto either our Level 2 & 3 Plumbing or Electrical Installation qualifications.

    Level 1

  • Design, Erection and Verification (2396)

    This qualification helps to develop the essential, up-to-date knowledge and techniques needed to professionally design and install or inspect and test electrical systems.

    Level 4

  • Jewellery Manufacturing (7679)

    This qualification will provide proof of a basic practical ability, knowledge and understanding of jewellery making at the standard recognised by employers in goldsmithing and allied trades. This qualification is part of the apprenticeship framework.

    Level 2 Level 3

  • Textiles (7161)

    This is the ideal qualification for creative learners who love to work with  textiles! You will develop all the knowledge and practical skills you need for a successful career in the textile sector.

    Level 1 Level 2 Level 3

  • Logistics Operations Management (3439)

    For those employed in the logistics sector who want to prove their competence in a supervisory or management role. This qualification covers all the essential skills and knowledge needed to ensure that goods reach their destinations safely and efficiently, such as: supervising the receipt, storage

    Level 2 Level 3

  • Forklift Truck Operations (3884)

    For those who would like to work in the logistics, warehousing or distribution industry as responsible for fork lift truck operations, including: the loading and unloading of goods in a warehousing and storage environment, the transfer and positioning of loads for driving and manoeuvring in com

    Level 2

  • Employee Rights and Responsibilities in the Logistics Industry (3296)

    Important Update: All awarding organisations are required by external regulators and funding agencies to regularly review performance and take-up of their products and services. Following a review City & Guilds has come to the difficult decision to no longer offer qualifications in Retail, Wareh

    Level 2

  • Electro Technical Technology (2357)

    3rd June 2025 - Important reminder regarding AM2 assessment (unit 399) Please Note: 2357 BS7671:2018 (2022) Amendment 2 - aligned with Amendment 3:2024  These qualifications are designed to provide new entrants and those seeking progression in their career, with the opportunity to develop t

    Level 3

  • Cleaning and Support Services Skills (7648)

    ... and be assessed at work, and you can choose a qualification that suits you - from short Awards to in-depth Diplomas. There are options for all kinds of people - if you've just started out you might take a Level 1 or 2 cleaning qualification, while experienced supervisors can go straight to Level 3.

    Level 2 Level 3

  • Requirements for Electrical Installations (2382)

    Important Update:  2382-22  Level 3 Award in the Requirements for Electrical Installations BS 7671:2018  Accreditation Number (QAN): 603/3319/4  Please note 2382-22 Level 3 Award in the Requirements for Electrical Installations is the latest version of BS7671 including Amen...

    Level 3

  • Electrical Equipment Maintenance and Testing (2377)

    2377-22/32 have now been replaced by the new 2377-77 Level 3 Award in the In-service Inspection and Testing of Electrical Equipment (603/6790/8).  Centres offering the old qualifications will get automatic approval when applying for 2377-77. Learn how to test portable electrical appl...

    Level 3

  • Small Electrical Energy Storage Systems (2923)

    This qualification provides the knowledge, understanding and skills required for the design, installation and maintenance of electrical energy storage systems (EESS).  It includes a range of relevant outcomes covering statutory legislation applicable to EESS, the principles of batteries and

    Level 3

  • Initial and Periodic Electrical Inspection and Testing (2391)

    Please Note:  Assessments for these qualifications now include the updated questions around the Level 3 Award in the Requirements for Electrical Installations - BS7671:2018 including Amendment 2.  This qualification helps you to develop the knowledge and practical skills required to profe...

    Level 3

  • Electrical Testing and Verification of Electrical Installations (Ireland) (2407)

    This qualification is designed to train and assess practicing electricians in Ireland on the methods and procedures of inspecting and testing electrical installations to meet the requirements of the Irish regulator, The Commission for Regulation of Utilities (CRU), including Certification and report

    Level 2

  • Building Regulations for Electrical Installations in Dwellings (2383)

    To gain an overview of the qualification our Technical Advisor Simon Quince hosted a webinar in  July 2025 to outline the course content and the support available to you.  Catch up with the webinar recording here. This is aimed at practicing electricians, operating in the domestic enviro

    Level 3

  • Building Services Studies (7201)

    This qualification allows learners to gain, develop and practice the skills required for employment and/or career progression in building services, plumbing, or electrical work.

    Level 1

  • Heating and Ventilating (6188)

    On completion of the Level 2 & 3 NVQ Diplomas in Heating and Ventilation the learner will be in possession of the practical skills and knowledge to work on  a range of specialised industrial, commercial and domestic installations.

    Level 2 Level 3

  • Building Services Engineering Installer & Building Services Engineering Craftsperson (6288)

    ... delivery of the Building Services Engineering Installer and Building Services Engineering Craftsperson apprenticeship standard. On completion of the Level 2 Heating and Ventilation Installer qualification, the learner will be in possession of the practical skills and knowledge to work on a range of...

    Level 2 Level 3

  • Air Source Heat Pump Systems (2924)

    This qualification provides the knowledge, understanding, and skills required for the design, installation, commissioning, and maintenance of air source heat pump systems (ASHPs). It includes a range of relevant outcomes covering statutory legislation applicable to ASHPs, the principles of heat pu

    Level 3

  • Access to Building Services (2000)

    Want a career in Building Services Engineering but not sure about which area to go into? This one year introductory qualification gives learners a flavour of the skills involved in four different areas of building services engineering; plumbing, electrotechnical, heating and ventilating and ref

    Level 1 Level 2

  • Plumbing and Domestic Heating (6189)

    City & Guilds domestic heating and plumbing courses cover the essential knowledge and skills needed for a successful career in domestic plumbing and heating. Areas of study include: Domestic hot and cold water systems Central heating systems Sanitation systems Environmental tech

    Level 2 Level 3

  • Plumbing Craft (6035)

    ...earn how to deal with leaky pipes, water systems and drainage. A qualification in Plumbing will help you learn the trade and progress onto an NVQ. Level 3 Diploma in Plumbing Studies UCAS tariff Grade New Tari...

    Level 2 Level 3

  • Technicals in Building Services Engineering (8202)

    The City and Guilds Level 3 Advanced Technical Diploma in Electrical Installation (450) are for learners who are interested in developing the specific technical and professional skill that will lead to meaningful employment in the electrotechnical industry. Learners will explore a wide range of...

    Level 2 Level 3

  • Introduction to the Role of the Professional Taxi and Private Hire Driver (7552)

    This qualification provides the basic knowledge needed to start a career as a Taxi/Private Hire Driver, that is, providing a personal road transport service and ensuring the customer is transported safely and smoothly between origin and destination.

    Level 2

  • Water Regulations & Unvented Hot Water Systems (3345)

    On completion of the Water Regulations or Hot Water Systems qualifications the learner will be able to install plumbing systems or water fittings in line with UK Building Regulations. 

    Level 3

  • F GAS and ODS Regulations (2079)

    Focussing on the major principles of F-Gas and Ozone depleting substances (ODS) in stationery refrigeration, air-conditioning and heat pump systems, learners who successfully complete this qualification will be legally entitled to work on these systems within the UK in line with the 2009 F-Gas

    Level 2

  • Refrigeration and Air Conditioning (6187)

    Focussing on the practical skills and knowledge required to install, service and maintain refrigeration and air-conditioning systems, on successful completion of this qualification the learner will be well equipped to start or progress their career in the refrigeration & air-conditioning industr

    Level 2 Level 3

  • Refrigeration and Air-conditioning (7189)

    ....  A qualification in refrigeration and air-conditioning and heat pump systems will help you gain employment and progress onto an NVQ. Level 3 Diploma in Refrigeration, Air Conditioning and Heat Pump Systems UCAS tariff Grade New Tariff poin...

    Level 2

  • Level 2 End-point Assessment for Equine Groom (9044)

    The Level 2 apprenticeship standard for the Equine Groom is designed for apprentices who wish to work in the equine industry. Apprentices will be entering a vocational industry, where they can expect to handle and work with a range of horses and ponies in different working environments. They must a...

  • Horse Care (0071)

    Focussing upon the principles and practices of horse care and management in a work-based setting, the learner will focus on areas of interest such as yard work, competition horses, riding, breeding or coaching

    Level 1 Level 2 Level 3

  • Saddlery (0101)

    This qualification allows candidates to learn, develop and practise the skills required to enter into employment in, or progress within, the saddlery industry.

    Level 2 Level 3

  • Forgework (8485)

    This qualification is suitable for all prospective blacksmiths, farrier apprentices, and others seeking a certificate of forgework competence. For guidance on the entry requirements for the Advanced Apprenticeship in Farriery, please contact the National Farrier Training Agency (NFTA)

    Level 2

  • Horse Care and Management (0079)

    Focussing upon the major principles and practices within modern Horse Care and Management  in a College-based setting, the learner will be able to start or build on a career in the Equine Industry. UCAS tariff Certificate in Land Based Services Grade

    Level 2 Level 3

  • Saddlery (0084)

    This qualification assesses the intermediate and advanced level craft skills of those designing and creating leather bridles, harnesses and saddles. This qualification forms part of the apprenticeship framework for Fashion and Textiles (Saddlery).

    Level 2 Level 3

  • Floristry (0344)

    The Higher Diploma in Professional Floristry can help you gain the skills you need to run your own floristry business. You'll develop your floristry knowledge and develop important business and management skills to help you in your floristry career.

    Level 4 Level 5

  • Floristry (0351)

    ...ls you need to work as a florist. You'll learn things like plant care, flower arranging and how to create floral decorations for celebrations. Level 3 Diploma in Floristry UCAS tariff Grade New Tariff poin...

    Level 2 Level 3

  • Work-based Floristry (0068)

    Demonstrate your skills as a florist and get a qualification while doing your job with these Diplomas. You'll show you have the skills to do your job effectively, from designing floral displays to dealing with customers. You can take these qualifications as part of an apprenticeship or advanced app

    Level 2 Level 3

  • Trees and Timber (0083)

    Please note that the Level 3 qualifications will be closed to new registrations from 31 July 2025. The Diploma in Work-based Trees and Timber enables you to develop the skills in forestry and arboriculture that employers are looking for. Pathways include forestry establishment, maintenance and harv...

    Level 2 Level 3

  • Forestry and Arboriculture (0077)

    Develop the knowledge and skills you need to work with trees and forests - from planting young trees and pruning older ones to monitoring the health of a whole woodland. You'll learn at a College or with a training provider and gain practical experience that will give you an edge in the world of w

    Level 2 Level 3

  • Technicals in Floristry (0175)

    The Level 3 Advanced Technical Diploma in Floristry is for learners who are interested in developing the specific technical and professional knowledge and skills that will lead to meaningful employment in the floristry industry. Learners will explore a wide range of industry areas.  Learners ma...

    Level 2 Level 3

  • Practical Horticulture Skills (7573)

    Focussing upon the fundamental practical skills in horticulture, the learner will be able to learn skills such as planting out, preparing ground, pruning, using a mower, maintaining turf or constructing a path.

    Level 1 Level 2

  • Technicals in Horticulture and Forestry & Arboriculture (0174)

    The Level 3 Advanced Technical Diploma and Extended Diplomas in Horticulture are for learners who are interested in developing the specific technical and professional skills and knowledge that will lead to meaningful employment in the Horticulture industry. Learners will explore a wide range of indu...

    Level 2 Level 3

  • Horticulture (0078)

    Gain the knowledge and skills you need to work with plants - from maintaining turf as a groundskeeper, to caring for plants as a gardener, to designing gardens and parks as a landscape artist. You'll learn at a College or with a training provider and gain practical experience that will give you a

    Level 2 Level 3

  • Work-based Horticulture (0065)

    Focussing upon the principles and practices of horticulture in a work-based environment, the learner will be able to start or build on a career in areas of interest, such as landscaping, production horticulture, sports turf or Parks and Gardens.

    Level 1 Level 2 Level 3

  • Level 2 Award in Safeguarding (Prevent Strategy) (1890)

    This qualification will support learners to develop a knowledge and understanding of the ways in which young people may be vulnerable to harm, abuse or exploitation in the workplace and/or the learning environment. It will help the learner to understand the personal responsibilities required to keep

    Level 2

  • Level 2 Diploma for the Early Years Practitioner (England) (4228)

    The City & Guilds Level 2 Diploma for the Early Years Practitioner (England) meets the Department for Education’s Level 2 full and relevant criteria for a Level 2 Early Years Practitioner for those working in the early years workforce in England. It provides candidates with the knowledge a...

    Level 2

  • Business Improvement Techniques (7576)

    This suite of qualifications provides the learner with all of the skills (from basic to advanced) in order to effectively monitor and make improvements to production and manufacturing processes.  The learner will be assessed in the workplace and on completion of this qualification the lear

    Level 2 Level 3

  • Early Years Practitioner (Early Years Educator) and Early Years and Childcare (3605)

    The following qualifications will be closed from 1 September 2019: •3605-32 601/7440/7 City & Guilds Level 3 Advanced Technical Extended Diploma for the Early Years Practitioner (Early Years Educator) (1080) •3605-31 601/7439/0 City & Guilds Level 3 Advanced Technical Diploma i...

    Level 3

  • Children and Young People's Workforce (4227)

    4227-06 Level 3 Diploma for Children's Care, Learning and Development (Wales & Northern Ireland) and 4227-08 Level 5 Diploma in Leadership for Children's Care, Learning and Development (Management) (Wales and Northern Ireland) have been extended for Northern Ireland ONLY until 30 November 2020.&...

    Level 2 Level 3 Level 5

  • Caring for Children (4237)

    These qualifications provide an introduction to caring for children and help develop the skills and knowledge learners need to care for children. Learners will cover topics such as communicating with children, engaging children through activities, supporting learning and planning fo

    Level 1

  • Residential Childcare (England) (4340)

    The Level 3 Diploma for Residential Childcare (England) and the Level 5 Diploma in Leadership and Management for Residential Childcare (England) are designed to support learners who want to work in a care or management role in residential childcare and who have not previously achieved an existing re...

    Level 3 Level 5

  • Children's Care Learning and Development (Northern Ireland) (3087)

    ... working in a range of roles in early years and childcare settings in Northern Ireland. The suite consists of the following qualifications: 3087-02 Level 2 Diploma in Children's Care Learning and Development (Northern Ireland) 3087-03 Level 3 Diploma in Children’s Care Learning and Developm...

    Level 2 Level 3

  • Award in Transition to Playwork (4974)

    ...ications is designed to give you the skills, knowledge and competence required for a career in playwork. The suite consists of qualifications at levels 2, 3 and 5. More information on the suite can be found on the 4964 qualifications web page. You'll gain the skills to communicate effectively w...

    Level 3

  • Work-based Land-based Service Engineering (0059)

    The diploma in Work-based Land-based Engineering Operations develops the skills and knowledge you'll need for a successful career as an engineer in this sector.

    Level 2 Level 3

  • Level 3 End-point Assessment for ST0211/AP01 Advanced Beauty Therapist (9139)

    The level 3 apprenticeship standard for Beauty Therapist is designed for apprentices working in the beauty industry. A Beauty Therapist works in one of the largest, trusted, professional and continually expanding industries within the Hair and Beauty sector. The work environment can be varied in siz...

  • Level 3 Diploma for Advanced Beauty Therapists (7005)

    The Level 3 Diploma for the Advanced Beauty Therapist has been created to meet the current needs of employers in the Beauty Industry. 

    Level 3

  • Complementary Therapies (7607)

    Our Level 3 Diploma in Complementary Therapies is recognised by the regulatory body CNHC and the following professional associations.  CHP (Complementary Health Professionals) GCMT (General Council Massage Therapy) Reflexology Forum  AoR (Association of Reflexologis...

    Level 3

  • Beauty Professional Qualifications (7003)

    The Level 2 Diploma for Beauty Professionals has been created to meet the current needs of employers in the Beauty Industry. It can be taken either as a standalone qualification, or as part of the mandatory on-programme learning for the Beauty Therapist apprenticeship standard ST0630 version 1...

    Level 2

  • Technicals in Hair and Beauty (3038)

    The Level 2 Technical Award in Hair and Beauty Studies allows you to explore the exciting world of hair and beauty and the environment in which its industries operate. If you enjoy looking back in time to explore changing trends and developments within the hair and beauty se...

    Level 2

  • Beauty Therapy (3007)

    Our certificates and diplomas cover a wide range of skills, from nail technology, facials, make up, waxing and lash and brow treatments through to body massage, facial and body electrotherapy, epilation and spa treatments. 

    Level 1 Level 2 Level 3

  • Creative Hair and Beauty Studies (3004)

    The Creative Hair and Beauty Studies qualifications are ideal for learners looking for a career in Hair or Beauty or a combined Hair and Beauty career. These qualifications allow learners to develop their creative skills and underpinning knowledge

    Level 2

  • Theatrical and Media Makeup (6010)

    ...se and review, we have conducted an internal review of our qualifications and have made the difficult decision to close a small number, including our Level 2  Technical Qualification in Make up Artistry, the last date to register new learners for this will be 31 July 2025.  Click here...

    Level 2 Level 3

  • Beauty Therapy - Nails and Spa (6003)

    ...se and review, we have conducted an internal review of our qualifications and have made the difficult decision to close a small number, including our Level 2 and 3 Technical Qualifications in Beauty Therapy.  the last date to register new learners for these will be 31 July 2025.  Click her...

    Level 2 Level 3

  • Beauty Therapy (3003)

    These Beauty Therapy qualifications are for anyone interested in starting or advancing a beauty therapy career.  Our certificates and diplomas cover a wide range of skills, from nail technology, photographic make up, facials, waxing and lash and brow treatments through to body massage, theatric

    Level 2 Level 3

  • Centre-based Land-based Service Engineering (0075)

    The Certificate and Diploma in Land-based technology provide a stepping stone into the workplace, higher education, or career progression. Based mainly in the classroom, you will also be able to practise essential engineering skills in a land-based work environment. UCAS tariff Certificate in

    Level 2 Level 3

  • What’s new in Health, Care and Childcare?

    As a leading Awarding Organisation working in Adult Care we are delighted to offer two exciting NEW diplomas: 3086-31 Level 3 (Diploma in Adult Care) and 3086-51 Level 5 (Diploma in Leadership and Management in Adult Care) in England.

  • Independent Advocacy Practice (3614)

    This qualification is for those individuals who act as independent advocates in both statutory and/or non-statutory roles. It has been designed to meet the needs of independent advocates working in England and in Northern Ireland. The qualification provides the opportunity to develop both the skil

    Level 4

  • Independent Advocacy (3610)

    This qualification has been specifically designed to support the role of the Independent Advocate. Please note that our Level 3 qualifications have now been replaced by 3614.

    Level 2

  • Induction into Adult Social Care (4212)

    This qualification, specific to Northern Ireland, provides an induction to a career in adult social care. It covers all the essential knowledge you need to get started and progress in this sector.

    Level 2 Level 3

  • Health and Social Care (4222)

    ...ng people. This is the main qualification required by the Quality Care Commission in England and the Care Councils in Wales and Northern Ireland. Level 3 Diploma in Health & Social Care (Adults) for England UCAS tariff Grade ...

    Level 4

  • Technical Qualifications in Health and Care (3625)

    The Level 2 Technical Certificate in Healthcare, Care and Childcare is aimed at learners that are looking to start a career in one of these sectors. Learners could progress into employment, onto and Apprenticeship or may wish to further their studies by taking other qualifications at Level 3. The L...

    Level 2 Level 3

  • Adult Care (England) (3096)

    ...d. The qualifications are based on the Skills for Care Qualification Specifications. The suite consists of the following qualifications: 3096-02 Level 2 Adult Social Care Certificate (NEW) 3096-31/91 Level 3 Diploma in Adult Care (England). Full qualification and Unit route 3096-51 Leve...

    Level 2 Level 3 Level 5

  • Health and Social Care (3086)

    ...those working in a range of roles in health and social care settings in Northern Ireland. The suite consists of the following qualifications: 3086-02 Level 2 Diploma in Health & Social Care (Northern Ireland) 3086-03 Level 3 Diploma in Health & Social Care (Northern Ireland) 3086-40 Level 4 ...

    Level 2 Level 3 Level 4

  • Health and Social Care (4333)

    These are knowledge qualifications that can be used as an introduction to working in adult social care or with children and young people. The qualifications cover a variety of areas, including: equality, diversity and inclusion; introduction to the role of a social care worker; health and safety; an

    Level 1

  • Adult Care (3095)

    ...e qualifications are endorsed by Skills for Care and have been approved as meeting the Skills for Care qualification specification for England. The Level 2 Diploma in Care is a competence based qualification which has been developed with Skills for Care, Skills for Health and in consultation with ...

    Level 2 Level 3

  • Preparing to Work in Adult Social Care (4229)

    These qualifications will allow learners to acquire the knowledge of a number of essential areas of working in adult social care. The Certificate in Preparing to work in Adult Social Care is part of the Health and Social Care Apprenticeship Framework. Please use the following links to check funding

    Level 2 Level 3

  • Health and Social Care for Wales and Northern Ireland (4230)

    These Level 1 knowledge qualifications, available to learners in Wales and Northern Ireland, have been developed in partnership with Skills for Care and Development to be used as and introduction to working in adult social care or with children and young people.

    Level 1

  • Employment Responsibilities and Rights in Health, Social Care or Children and Young People's Settings (4233)

    This award will provide you with the essential knowledge of employment responsibilities and rights of individuals working in a range of roles in health and social care or children and young people's settings.

    Level 2

  • Level 3 Diploma in Healthcare Support (4346)

    This qualification is for learners who work as or are progressing towards Senior Healthcare Support Worker roles.  The qualification is also recognised as a mandatory qualification in the Level 3 Senior Healthcare Support Worker apprenticeship standard, as a Gateway requirement.

    Level 3

  • Dental Nursing (4238)

    ...ork. Due to this regulatory requirement 4238-03 and 4238-33 will be withdrawn on 31 July 2025.  The qualifications will be superseded by: Level 3 Technical Occupational Entry to Professional Practice for Dental Nurses (Diploma) (5238-30) open to registrations from 01 September 2025. ...

    Level 3

  • Diploma for Dental Nursing Practitioners (5238)

    Start your journey in the dynamic and ever-growing field of dental care today with one of our Level 3 Dental courses:  The Level 3 Technical Occupational Entry to Professional Practice for Dental Nurses (Diploma) (5238-30) has been developed as part of the Qualification Reforms in England, is...

    Level 3

  • Employment and Personal Learning Skills in Health (4239)

    These awards cover the employment and personal learning skills you need for a range of roles in the health sector. They are part of the Apprenticeship Frameworks in Health, including Allied Health Profession Support, Clinical Healthcare, Dental Nursing, Healthcare Support Services, Pathology Support

    Level 2 Level 3

  • Healthcare and Support Services (4223)

    City & Guilds Level 2 Certificate in Healthcare Support Services is recognised by the NHS, Europe's largest employer and based on the latest National Occupational Standards for Health.  This qualification is for you if you want to progress in a career in healthcare support, in a non‐c...

    Level 2

  • Healthcare Support (4345)

    This qualification is endorsed by Skills for Health. The Level 3 Diploma in Healthcare Support is a competence based qualification which has been developed with Skills for Health and healthcare employers. This qualification is a mandatory component of the Senior Healthcare support Worker apprentic...

    Level 3

  • Assistant Practitioners (3576)

    This diploma is part of an apprenticeship framework, developed by Skills for Health. This diploma is aimed at all assistant practitioners. It focuses on consolidation of learning and on embedding consistently good practice in core areas, as well as the development of additional knowledge and skill

    Level 5

  • End of Life Care (3571)

    This suite of qualifications supports the Department of Health's national end of life care strategy in England. It aims to improve end of life care practice and establish a standard across all services. These qualifications are for people working with those reaching the end of their lives. The&nb

    Level 2 Level 3

  • Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England) (4978)

    4978-52 Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services - Children and Young People's Management (England) is the only pathway in the suite that is still open for registrations. The Level 5 Diploma in Leadership for Health and Social Care and Childr...

    Level 5

  • Level 5 Diploma in Leadership and Management for Adult Care (3080)

    .... This qualification is endorsed by Skills for Care and has been approved as meeting the Skills for Care qualification specification for England. The Level 5 Diploma in Leadership and Management for Adult Care (England) is a competence based qualification which has been developed with employers who ...

    Level 5

  • Dementia Care (3565)

    Currently 700,000 people in the UK have dementia and this figure is expected to double over the next few decades. The Awards in Awareness of Dementia/Certificates in Dementia Care will help to improve health and care services supporting individuals diagnosed with dementia.

    Level 2 Level 3

  • Level 3 Software Development Technician (9704)

    Coming Soon:  This EPA is for the Level 3 Software Development Technician Apprenticeship (ST0128) The Level 3 Software Development Technician Apprenticeship is designed for apprentices looking for a career in software development within the Digital sector. To deliver this EPA you will need q...

  • Level 4 Business Analyst (9609)

    Coming Soon: This EPA is for the Level 4 Business Analyst Apprenticeship (ST0117). The Level 4 Business Analyst Apprenticeship is designed for apprentices looking for a career in business analysis within the Digital sector. To deliver this EPA you will need qualified tutors & assessors and sui...

  • IT Professional (7276)

    The PC Maintenance qualification offers an introduction to a career in the ICT sector, working with clients in the office or home. It provides a general grounding in basic hardware maintenance and software installation. You will also develop invaluable troubleshooting knowledge and skills.

    Level 1

  • Digital Knowledge Qualifications (9628)

    These qualifications are designed to support learners to develop a full range of underpinning knowledge that can be used in a variety of businesses and industries that demonstrate confidence and transferability in a Digital Technology Environment. They have been developed in collaboration with emp

    Level 3 Level 4

  • Communications Cabling (3668)

    Opening for registrations in early 2022 The level 2 Award in Communication Cabling helps learners to develop the knowledge and skills required to become effective in the installation of communication cables and connecting to relevant systems.  For those who wish to progress further, the L...

    Level 2 Level 3

  • Cyber Security Knowledge Qualifications (3660)

    These qualifications are designed for those looking for a career in cyber security technology. They provide learning that underpin two career opportunities: technical solutions - those whose focus is on the technical side work on areas such as security design and architecture, security testin

    Level 4

  • ICT Professional Competence (4520)

    ...progress in their role. You can choose the skills and knowledge you require to specialise in anything from office equipment servicing to software development and games design. ICT Professional Competence Level 2 to 4 are part of the IT, Software and Telecoms Apprenticeship Framework.

    Level 2 Level 3 Level 4

  • ICT Systems and Principles for IT Professionals (7630)

    ...e for details of vendor and programming-specific units that have been removed, and their generic alternatives that are available in their place. The Level 4 Diploma in ICT Systems and Principles has been designed to offer learners the flexibility to show their achievement in a specific area of ICT ...

    Level 4

  • IT Professionals/IT User (7267)

    Up-to-date IT skills are important for almost any job in today's market. These qualifications are based on City & Guilds leading e-Quals 07 qualifications, designed to help you take your IT skills to the next level, whether you're an occasional computer user or an IT professional.

    Level 2 Level 3

  • ITQs for IT Users (7574)

    ...s for office automation to web development for businesses to keeping in touch using internet and email for the individuals.   The Level 2 and Level 3 Diploma qualifications are part of the IT Application Specialist apprenticeship framework. 7574-20 City & Guil...

    Level 1 Level 2 Level 3

  • Word Processing Techniques (8975)

    The Word Processing Techniques qualifications can prepare you for the modern workplace by equipping you with skills and knowledge to effectively use word processing software. They are designed to test your ability, through practical tasks to enable you to use word processing soft

    Level 1 Level 2 Level 3

  • Spreadsheet Processing Techniques (8970)

    Spreadsheet processing techniques develops your practical skills in using spreadsheet functions and document settings over a series of tasks.

    Level 1

  • Social Media and Digital Marketing (7513)

    These qualifications recognise the rapid growth of the Social Media and Digital Marketing sectors as business tools and has been developed to support learners wishing to enter this evolving environment. The Digital Marketing diploma has been developed in partnership with Agilisys Arch allo

    Level 3 Level 4

  • Principles of English and Mathematics (3844)

    ...aths or English, as well as the confidence and resilience to operate under the pressure of a one-off onscreen test. Available at Entry 3, Level 1 and Level 2, these qualifications can be used to help learners progress towards 'destination' qualifications such as Functional Skills or GCSE...

    Entry 3 Level 1 Level 2

  • Augmentative and Alternative Communication (3716)

    The award and certificate in Augmentative and Alternative Communication qualifications are designed to be wide ranging qualifications that allow learners to develop effective communication. It is designed to be taught or facilitated by a variety of professionals and carers including teachers, speech

    Entry 2 Entry 3 Level 1

  • Essential Skills (Northern Ireland) (4800)

    Fundamental applied skills in Application of Number, Communication and ICT help learners in Northern Ireland function effectively and progress in work, further learning and general life.

    Entry 1 Entry 2 Entry 3 Level 1 Level 2

  • Essential Skills Wales (3868)

    ...skills to a range of situations whilst at work, in learning and throughout life. The current list of live Controlled Tasks for all subjects and levels can be found under the "Centre Documents" menu on the documents tab. Delivering the controlled task under remote supervision. In response to f...

    Entry 1 Entry 2 Entry 3 Level 1 Level 2 Level 3

  • Employment Awareness in Active Leisure and Learning (4835)

    Want to turn your love of sport and leisure activities into a career? This qualification is designed to give you a solid introduction to working in the sport and active leisure industry. You'll gain greater awareness of the industry and what you can do to succeed in employment, as well as an unders

    Level 2 Level 3

  • Employment and Personal Learning at Work (7591)

    These qualifications are designed primarily to support Employment Rights and Responsibilities (ERR) and Personal Learning and Thinking Skills (PLTS) within apprenticeships, although they may be used to develop these skills in other forms of work-based learning. This qualification is part of the appr

    Level 2

  • Employability Skills (5546)

    ...es have been closed to new registrations with effect from 1 September 2024, the table below sets out which qualification titles are available at each level: PoS Title Entry 2 Entry 3 Level 1 Le...

    Entry 2 Entry 3 Level 1 Level 2

  • Computerised Accounts (8989)

    The Level 1/2/3 Award in Computerised Accounts (8989-01/02/03) aims to: meet the needs of candidates who work or want to work in job roles such as Accounting technicians, Accounts/Finance clerks, Private practice accountants.   These qualifications allow learners to develop and prac...

    Level 1 Level 2

  • Providing Financial Services (6774)

    The Award in Providing Financial Services at Levels 2 and 3 are designed to offer learners the flexibility to show their achievement in a specific area without taking the full Certificates in Providing Financial Services and may be suitable for Continuing Professional Development or supplemental lea...

    Level 2 Level 3 Level 4

  • Book-Keeping and Accounting (8991)

    These qualifications are available at levels 1-3, and evaluate learners' abilities to produce accounts for businesses. They are suitable for anyone looking for a qualification as the starting point for a career in book-keeping and accounts or who wish to enhance their skills to progress their career...

    Level 1 Level 2 Level 3

  • Skills Certificate in Health and Safety (1100)

    The Skills Certificate in Health and Safety reflects the importance of maintaining health and safety standards in the workplace. It is designed to support the skills and knowledge developed in International Vocational Qualifications and provides a broad introduction to the theory and practical side

    Level 1

  • Project (2935)

    Key Dates for 2023/24 16 May 2025 - All evidence to be submitted to City & Guilds 14 August 2025 - Results release for Extended Project Qualifications

    Level 3

  • Profile of Achievement (3791)

    A City & Guilds Profile of Achievement can be used in any area of learning, and provides a framework for planning and reporting a learner's progress. It is not a qualification and has no defined outcomes, this makes it ideal for all kinds of learning programmes, including those that do not lead

    No Level

  • SVQ in Management at SCQF Level 7 (8385)

    Important notice: this qualification will close to new registrations on 31st May 2022.  Certifications can still be made until 31st May 2026.  This qualification will give you the skills and confidence to handle a range of management tasks – such as planning, allocating and monitori

    SCQF 7

  • Level 3 Diploma for the Business Administrator (3473)

    The City & Guilds Level 3 Diploma for Business Administrators’ qualification is suitable for anyone who is involved in any administration focused role in any industry. It aims to develop learners’ highly transferable set of knowledge, understanding and skills across a range of admini...

    Level 3

  • SVQ in Management at SCQF Level 11 (8387)

    Important notice: this qualification will close to new registrations on 31st May 2022.  Certifications can still be made until 31st May 2026.  This qualification has been specially designed for senior managers with a high degree of autonomy for deploying resources and achieving strategic

    SCQF 11

  • T Level Technical Qualification in Management and Administration (8715)

    The T Level Technical Qualification in Management and Administration allows learners to gain an understanding of what is needed to work within an administrative or managerial role.  Topics covered include Business Context, People, Quality Compliance, Project, and Change Management. This q...

    Level 3

  • Office Procedures (8993)

    These qualifications cover all aspects of life in a modern office - from handling mail, invoices and stock control to dealing with HR issues, preparing business documents and boosting customer service.

    Level 1 Level 2

  • Operational Delivery (3818)

    The City & Guilds Level 3 Diploma in Operational Delivery qualification is suitable for anyone who is involved in any customer service focused role within the public sector. The Operational Delivery Profession includes everybody who provides services directly the public and includes face-to-face...

    Level 3

  • Public Service Operational Delivery (Uniformed) (3811)

    The Level 2 NVQ Diploma in Public Services – Operational Delivery (Uniformed) allows candidates to learn, develop and practise the skills required for employment and/or career progression in the Public Services (Uniformed) sector. The qualification was developed in association with Governme...

    Level 2

  • Business Administration (5528)

    The Level 2 and 3 Diplomas are hybrid qualifications, made up of competence and knowledge units, whilst the Level 4 NVQ Diploma is competence based.  From learning to carry out basic administrative tasks to gaining higher level support skills, qualifications in Business Administration can ...

    Level 2 Level 3 Level 4

  • Medical Secretaries (5519)

    Please be aware that the 5519 qualifications will close as of the 30th September 2022.  These qualifications were developed in partnership with AMSPAR (The Association of Medical Secretaries, Practice Managers, Administrators and Receptionists). They will prepare the learner to work in the fie

    Level 2 Level 3

  • Business and Administration (4428)

    From learning to carry out basic administrative tasks to gaining higher level support skills, these qualifications include a wide range of units to meet the needs of learners and employers. They are also required components of the Level 2 and 3 Apprenticeships in Business and Administration. I...

    Level 2 Level 3

  • Medical Administration (4419)

    Please be aware that the 4419 qualifications will closed as of the 30th September 2022. These Level 5 qualifications in Primary Care and Health Management were developed in partnership with AMSPAR (The Association of Medical Secretaries, Practice Managers, Administrators and Receptionists), and ar...

    Level 5

  • Employment Rights and Responsibilities in a Business Environment (4255)

    This qualification is designed to support learners understanding of Employee Rights and Responsibilities in their job role.

    Level 2

  • Business and Professional Administration (4710)

    This qualification is designed to provide learners with the knowledge and understanding relevant to their chosen career paths and aspirations within a Business and Professional Administration context. The qualification will act as a technical certificate within the Council for Administration&rsquo

    Level 4

  • Public Services Operational Delivery (3815)

    This suite of qualifications, at Level 2 – 5, was developed jointly with Central and Local Government for the wider Public Sector and is for learners working in the Operational Delivery Profession across Local and Central Government. In addition and in 2015, as part of the Government England ...

    Level 2 Level 3

  • Business and Administration (4475)

    ... job, as well as those with more experience. For more details on the ITQ units included in these qualifications go to ITQs for IT Users (7574) The Level 2 and 3 Certificates are technical certificates within the Business and Administration apprenticeship framework. There are Awards, Certificate&...

    Level 2 Level 3

  • Level 3 Customer Service Specialist End-point Assessment (9494)

    Registrations: from 07/11/2018 Open for EPA Bookings: from May 2019 The Level 3 apprenticeship standard for the Customer Service Specialist is designed for apprentices in customer service roles. Customer Service Specialist need to demonstrate excellent customer service skills and behaviours as wel...

  • Level 2 Customer Service Practitioner End-Point Assessment (9794)

    The Level 2 apprenticeship standard for the Customer Service Practitioner is designed for apprentices in customer service roles. Customer Service Practitioners need to demonstrate excellent customer service skills and behaviors as well as strong product and/or service knowledge. They provide servic...

  • International Introductory in Selling (8416)

    This qualification forms part of a suite of qualifications designed to develop the skills of learners that are interested in entering or are already in a customer service or sales related position.

    A1 Preliminary Level 1

  • Diploma for Customer Service (2794)

    City & Guilds Level 2 Diploma for Customer Service Practitioner The City & Guilds Level 2 Diploma for Customer Service Practitioners qualification is suitable for anyone who is involved in any customer focused role in any industry. The objective of the qualification is to support a custom...

    Level 2 Level 3

  • Sales (7711)

    Designed to reflect the current and future needs of employers, these qualifications provide a solid grounding in the sales theory and sales techniques. You will cover the essential skills and knowledge required to identify and meet customers needs, identify relevant regulatory requirements, apply le

    Level 2

  • Customer Service (7014)

    If you're working in a customer service and selling team, our short courses can help you take on more responsibility. You'll gain relationship-building and customer care skills to undertake your customer service role more effectively and improve the overall effectiveness of your organisation - wh

    Level 1

  • Customer Service (4430)

    These qualifications cover Levels appropriate for learners at any stage of a career in Customer Service, from those who are just starting out - handling customer queries - to those responsible for an organisation's overall customer-service strategy - analysing customer feedback and planning improvem...

    Level 1 Level 2 Level 3

  • Contact Centre Operations (3411)

    Covering all the essential knowledge and skills required for a successful career in contact centre operations, these qualifications are ideal for those who are not able to access workplace-based qualifications. These qualifications are part of the Contact Centre Operations apprenticeship fram

    Level 2 Level 3

  • Principles of Customer Service (4421)

    Learners will gain the essential knowledge and skills required for a successful career in customer service for the travel and tourism, leisure and hospitality sectors.

    Level 2 Level 3

  • Customer Service (8992)

    Need a fast, effective introduction to customer service or looking to take your skills to the next level? The Awards in Customer Service are for you. You'll learn how to better meet your customers' needs - a skill that can lead to a better experience for your customers and improved career prospects ...

    Level 1 Level 2 Level 3

  • Customer Service Foundation Learning (4411)

    The Awards/Certificates for Introduction to Customer Service qualifications cover the basic elements of how to deliver an excellence customer experience. You'll learn a range of skills from answering the telephone to applying legislation.

    Entry 3 Level 1

  • International Introductory in Customer Service (Service Sector) (8415)

    This qualification forms part of a suite of qualifications designed to develop the skills of learners that are interested in entering or are already in a customer service or sales related position.

    A1 Preliminary Level 1

  • International Introductory in Conflict Handling (8414)

    This qualification forms part of a suite of qualifications designed to develop the skills of learners that are interested in entering or are already in a customer service or sales related position.

    No Level

  • International Introductory in Hospitality Customer Service (8412)

    This qualification forms part of a suite of qualifications designed to develop the skills of learners that are interested in entering or are already in a customer service or sales related position.

    Level 1

  • Customer Service (4417)

    Covering all aspects of customer service, from understanding and meeting customer needs, giving a great customer experience, learning from feedback and promoting your products and services, the learner will be able to move up in their career, no matter what area they are working in.

    Level 2 Level 3

  • Contact Centre Operations (3412)

    Available at all levels, for new entrants and experienced team leaders alike, these qualifications develop a wide range of professional skills and knowledge needed for progression in contact centre operations, no matter which industry the learner is working in. This qualification is pa...

    Level 2 Level 3

  • Customer Service (5530)

    The Level 2 and 3 Diplomas are hybrid qualifications, made up of competence and knowledge units. These qualifications can be delivered on their own or as part of the Customer Service Apprenticeships. The Level 4 NVQ Diploma is competence based. They were developed in collaboration with Ski...

    Level 2 Level 3

  • Electrical Power Engineering (2304)

    These qualifications replaced the 2339 Electrical Power Engineering qualifications that expired in March 2021.  The updated qualification content is based on the National Occupational Standards developed by Energy & Utility Skills for the industry.

    Level 2

  • Skills Foundation Certificate (3528)

    The City & Guilds Skills Awards have been designed to provide a broad introduction to essential practical skills in areas of work as diverse as construction, engineering, hospitality and IT. Employer Benefits: •City & Guilds works in partnership with organisations like yours, listeni

    No Level

  • Occupational Health and Safety (3654)

    Level 3 NVQ Certificate in Occupational Health and Safety and Level 5 NVQ Diploma in Occupational Health and Safety Practice provide essential occupational health and safety knowledge and skills, from conducting risk assessments to introducing procedures and promoting a culture of health and safety ...

    Level 3 Level 5

  • Essential Skills for Work and Life (Wales) (3846)

    ...tial Skills Wales (ESW) qualifications (3868). The qualifications contain a wide range of small (1-3 credit) units at Entry 1, Entry 2, Entry 3 and Level 1, each aligned to the Essential Skills evidence and knowledge requirements. Like the Essential Skills Wales qualifications, these units focus o...

    Entry 1 Entry 2 Entry 3 Level 1 Level 2 Level 3

  • Skills Proficiency Certificate (3529)

    The City & Guilds Skills Awards have been designed to provide a broad introduction to essential practical skills in areas of work as diverse as construction, engineering, hospitality and IT. Employer Benefits: City & Guilds works in partnership with organisations like yours, listening to yo

    No Level

  • Business and Administration (4418)

    Learn the skills you need to start off a career in office administration with a Business and Administration qualification. You'll learn the essentials of keeping an office running - handling the phones and mail, creating business documents and welcoming visitors. You can also choose units covering

    Level 1

  • Patisserie and Confectionery (7120)

    Have television reality shows got your attention?  These qualifications cover all the patisserie and confectionery skills and knowledge to show you've got what it takes for a successful career as a pastry chef.

    Level 2 Level 3

  • Occupational Health and Safety Practice (3655)

    This Level 6 Diploma in Occupational Health and Safety Practice qualification is for learners who wish to demonstrate and develop their skills and knowledge in managing health and safety for the workplace. 

    Level 6

  • SVQ in Management at SCQF Level 9 (8386)

    Important notice: this qualification will close to new registrations on 31st May 2022.  Certifications can still be made until 31st May 2026.  This qualification will give you the skills and confidence to handle a range of management tasks – such as planning, allocating and monitori

    SCQF 9

  • Streetworks Excavation and Reinstatement (6167)

    Please Note: The 6167-02 qualification has undergone a rebuild and each 6167-02 qualification now has its own unique reference number. Therefore, we have replaced what was under 6167-02 with new separate qualifications, 6167-03 to -18.  Please see the updated 6167-01 and the 6167-03 to -18 qu

    No Level

  • Food Safety in Catering (7150)

    The Award in Food Safety in Catering can help you meet the minimum requirements laid down by the EU (European Union) to work within a food environment.

    Level 2

  • Tunnel Entry (6151)

    This qualification has been developed from the national occupational standards for medium risk confined space for use in Tunnel Entry and Emergency Procedures.  It has been developed in conjunction with industry experts to be a pre-requisite for entering any tunnel. It is normal practice

    Level 2

  • Understanding Planning, Supervising and Managing Working at Height (6144)

    This single unit short course qualification has been developed in conjunction with industry experts, to provide the knowledge for planning, supervising and managing working at height. It covers health and safety and regulatory requirements, selecting and planning staff and equipment, producing wor

    Level 3

  • Professional Food and Beverage Service (7103)

    ...ial skills in areas like food service, food safety, handling payments, bookings, serving hot and cold beverages, bar service and menu design. Level 3 Diploma In Food and Beverage Service Supervision UCAS tariff Grade ...

    Level 1 Level 2 Level 3

  • Food Preparation and Service (7178)

    The Level 2 Technical Certificate in Food Preparation and Service (360) has been developed for learners who would like to work in the food preparation and service sector.   You may have already undertaken the City & Guilds Level 2 Technical Award in Cookery and Ser...

    Level 2

  • Introduction to Employment in the Hospitality Industry (7040)

    The Introduction to Employment in the Hospitality Industry has been developed to provide an insight into working in the sector and will cover generic skills around customer service, health and safety and the industry itself.

    Level 1

  • Winter Service Operations (6159)

    These qualifications assess your skills and ability in preparing and operating winter services vehicles and equipment. Successful candidates will be eligible to obtain a NEREO operative or supervisor's qualification registration card, endorsed with the appropriate category, valid for a five-year per

    No Level

  • Principles of Hospitality Management (7147)

    ...edge that can help you achieve the apprenticeship in hospitality management. It provides a clear progression route for those who have completed the Level 3 qualifications in Hospitality and Catering and will offer both the existing workforce and new entrants opportunity to progress into higher edu...

    Level 4

  • Hospitality and Catering Principles (7091)

    A Certificate in Hospitality and Catering Principles can help you get a job in the hospitality and catering industry or move up in your career in the sector. There are options focussed on food and beverage service, front office, house-keeping and professional cookery. These qualifications are

    Level 2 Level 3

  • Safe Location and Avoidance of Underground Services (6038)

    The qualification is for excavation and street works operatives to give them an understanding of how to avoid danger from underground services, and the importance of clearing an area prior to and during an excavation.

    Level 2

  • Gas Utilisation (6014)

    ...fications form part of an apprenticeship in Gas Utilisation. 6014-13 is an APL route which provides credit for specified plumbing qualifications. Level 3 Diploma in Gas Utilisation: Core Skills and Knowledge UCAS tariff Grade ...

    Level 3

  • Smart Metering (7428)

    These qualifications are for those installing Gas or Electrical Power Smart Meter installers and will allow candidates to learn, develop and practise the skills required to install and maintain Smart Meters and communication devices. Smart Meters are part of the Govern

    Level 2

  • Hospitality and Catering - Level 2 (7132)

    These employer approved qualifications cover a good grounding for a variety of hospitality areas such as; front office, housekeeping, food and beverage, cookery and hospitality services all leading to employment opportunities.

    Level 2

  • Barista Skills (7102)

    Do you like a cafe latte?  Americano? Want to become a barista?  With this qualification you'll gain the knowledge and skills you need to prepare and serve hot and cold drinks in any environment.

    Level 2

  • Hospitality and Catering - Level 1 (7131)

    Want to get started in the hospitality industry? You might want to work as a chef, kitchen assistant, housekeeper, waitress or hotel receptionist. Whatever area you're interested in, we have an introductory Certificate in Hospitality to suit you.

    Level 1

  • Introduction to the Hospitality Industry (7107)

    These qualifications help you get your first job in the hospitality sector. You'll learn about many aspects of the industry and gain valuable practical and teamwork skills.  The qualification covers various routes, including cookery, food service and the industry as a whole. 

    Entry 3 Level 1

  • Heavy Vehicle & Vehicle Fitting (VRQs) (4290)

    ...r developing a career in the motor industry, whether you want to maintain and repair different types of vehicles or fit and replace parts and tyres. Level 3 Diploma in Light Vehicle Maintenance and Repair Principles UCAS tariff Grade ...

    Level 2 Level 3

  • English Skills and Mathematics Skills (3847)

    ...alifications for learners in England that are designed to support flexible and personalised patterns of maths and English learning. Available at five levels (Entry 1 to Level 2), they can be used to help learners progress towards 'destination' qualifications such as Functional Skills or GC...

    Entry 1 Entry 2 Entry 3 Level 1 Level 2

  • Hospitality and Catering - Level 3 (7133)

    Are you an experienced professional chef ready to take your cooking skills to the next level?   These qualifications allow you to step up your cooking standards to a higher level or become a patisserie and confectionery specialist.

    Level 3

  • Hospitality Supervision and Leadership (7250)

    ...hip can help you progress to a more senior role within hospitality. You'll broaden your existing knowledge and gain important leadership and management skills to help you take on more responsibility. This qualification forms part of the level 3 apprenticeship together with the 7108 qualification.

    Level 3

  • Hospitality Supervision and Leadership Principles (7108)

    ...nciples can help you get a supervisory or management job in hospitality. You'll develop your existing knowledge and gain valuable skills in leadership and management. This qualification also forms the technical certificate within the Level 3 Hospitality Supervision and Leadership apprenticeship.

    Level 3

  • Professional Bartending (Cocktails) (7106)

    Want to become a bartender or get a qualification that recognises your skills? With the Award in Professional Bartending you'll gain the knowledge and skills needed to prepare cocktails and provide a high standard of customer service. You'll also have the option to learn free pouring techniques.

    Level 2

  • Butlers Diploma (7105)

    The Diploma for Butlers can help you find a job as a Butler or take on a more senior role in a prestigious establishment or household, including gaining specialised skills to help you manage a team and a household.

    Level 3

  • Hospitality Management (Diploma) (7148)

    Progression in industry is always asked by individuals, this qualification takes you to that next level, covering topics such as managing a food & beverage service, producing new dishes, front office, producing new menus plus many more options covering supervisory and management roles. 

    Level 4

  • Professional Cookery (6100)

    ...se and review, we have conducted an internal review of our qualifications and have made the difficult decision to close a small number, including our Level 2 and 3 Technical Qualifications in Professional Cookery.  The last date to register new learners for these will be 31 July 2025. &nbs...

    Level 2 Level 3

  • Network Construction Operations (6028)

    ... They were designed by industry and cover technical skills in areas such as excavating, electrofusion welding, operating tools and machinery and installation, while maintaining safety standards.   All level 2 qualifications form part of the Energy & Utility Skills apprenticeship frameworks

    Level 1 Level 2

  • Plastering (Construction) (6573)

    PLEASE NOTE: The Level 2 & 3 NVQ Diplomas in Plastering have recently been updated and as a result there are new QANs available from 01 May 2018.  All documentation can be found under the documents section, and the old documents have been moved to the archived section. 6573-01 to 04 Level...

    Level 2 Level 3

  • Insulation and Building Treatments (5931)

    PLEASE NOTE: The Level 2 NVQ Certificate and Diploma will be replaced on 01 October 2021 with a Level 2 NVQ  and a Level 3 NVQ in Insulation and Building Treatments.  All centres offering the current POS have been given auto approval to offer the appropriate new POS.   Quali...

    Level 2 Level 3

  • Formwork (Construction) (6580)

    PLEASE NOTE: The Level 2 NVQ Diploma in Formwork has recently been updated and as a result, a new QAN is available from 01 May 2018.  All documentation can be found under the documents section, and the old documents have been moved to the archived section.  6580-02 Level 2 NVQ Diploma in...

    Level 2

  • Aeronautical Engineering (1789)

    They are essential for people starting out in a career in the Aerospace sector and can be undertaken when completing an Intermediate or Advanced Apprenticeship.  Completed in the workplace they allow people to demonstrate their competence, set against National Occupational Standards, in a wide

    Level 3

  • Roofing Occupations (Construction) (6569)

    PLEASE NOTE: The Level 2 NVQ Diploma has recently been updated, and as a result a new QAN is available from 02 July 2018. All documentation can be found under the documents section and the old documentation has been moved to the archived section.  6569-01 to -07 h...

    Level 2

  • Certificate in Aircraft Maintenance (2680)

    Aviation Maintenance Mechanics carry out Flight-Line maintenance and ground handling of a wide range of military aircraft and civil aircraft, from small aeroplanes to passenger airliners, jet fighters and helicopters. They are expected to carry out approved scheduled maintenance processes and defec

    Level 2

  • Level 2 Aviation Maintenance Mechanic (Competence) (1790)

    This qualification is aimed at learners aged 16 and above who would like to gain the initial skills required to become an aircraft maintenance mechanic. This qualification allows candidates to learn, develop and practise the skills required for employment and/or career progression in the maintenance

    Level 2

  • Level 2 Bricklayer End-point Assessment (9077)

    9077-12 : On Programme Live. Registrations - open. EPA bookings and first assessments available. 9077-22: On Programme, Registrations, EPA bookings and first assessments available end of June 2024 We are now approved as an EPAO for the main trade standards in Construction including Carpe

  • Health and Safety in a Construction Environment (6072)

    This Level 1 Award in Health and Safety in a Construction Environment is accepted to apply for the Construction Skills Certification Scheme (CSCS) green Labourer card. The CSCS Labourer card is intended for those working only as a labourer. To apply for this card there is a requirement for applican...

    Level 1

  • Engineering Construction (2660)

    There are a number of pathways to successfully achieving this qualification in engineering construction, enabling you to boost the specialist knowledge and skills you need for roles such as pipefitter and rigger. This qualification is part of the apprenticeship framework.

    Level 3

  • Level 2 Engineering Operative  (9325)

    The level 2 Engineering Operative Apprenticeship is designed for apprentices looking for a career in engineering operational roles. Engineering Operatives are involved primarily in the engineering procedures which are essential in assisting the engineering and manufacturing sector.  An Engineer...

  • ICT Systems and Principles (7540)

    ...ed National Occupational Standards (NOS) units with a broad set of industry-recognised certifications from Vendors such as Microsoft and Cisco. Level 3 Diploma in ICT Systems and Principles for IT Professionals - UCAS tariff Grade ...

    Level 2 Level 3

  • Travel and Tourism Professional (4976)

    ...reer within the industry, covering things like air fares, travel geography, tour guiding, resort representative's and ski chalet hosts. UCAS tariff Level 3 Diploma in Travel and Tourism Grade New Tariff points ...

    Level 2 Level 3

  • Bricklaying (7905)

    First teaching of this qualification is September 2017 The Level 2 Technical Certificate in Bricklaying is aimed at learners that are looking to start a career in the construction industry as a bricklayer. Learners could progress into employment as a bricklayer, onto an apprenticeshi...

    Level 2 Level 3

  • Advice and Guidance Support (3569)

    These qualifications provide learners with the skills and underpinning knowledge required by employers in a broad range of roles where information, advice or guidance is provided.

    Level 3 Level 4

  • Level 2 Painter and Decorator End-point Assessment (9080)

    ...nticeships and Technical Education  We are now approved as an EPAO for the main trade standards in Construction including Carpentry and Joinery (Level 2 & Craft), Bricklayer (Level 2 & Craft), Plasterer, Painter & Decorator and Groundworker. This apprenticeship is designed by key em...

  • Wall and Floor Tiling (Construction) (6560)

    A Level 2 NVQ Certificate in Wall and Floor Tiling is official recognition of the knowledge and skills needed to work in this area of the construction field. Please note: Due to the implementation of incremental changes to the 6560-02 Level 2 NVQ Certificate in Wall and Floor Tiling (Construction...

    Level 2

  • Plastering (7908)

    First teaching of this qualification is September 2017 The Level 2 Technical Certificate in Plastering is aimed at learners that are looking to start a career in the construction industry as a plasterer.  Learners could progress into employment as a plasterer, onto an appre...

    Level 2 Level 3

  • Air Cabin Crew (4849)

    Important Update: All awarding organisations are required by external regulators and funding agencies to regularly review performance and take-up of their products and services. Following a review City & Guilds has come to the difficult decision to no longer offer qualifications in Air Cabin Cre

    Level 2

  • Land-based Studies (0361)

    Focussing upon building a sound skills and knowledge base across the land-based subjects, these qualifications provide a good foundation to allow the successful learner to progress to further learning and begin to specialise in areas such as Animal Care, Agriculture, Floristry, Horse Care or Horticu

    Level 1

  • Level 3 Award in Fire Door Safety (6581)

    The qualification covers fundamental principles of fire door assemblies and door sets and aims to provide awareness of the importance of safe installation to ensure fire door safety.    

    Level 3

  • Exploring the Aviation Industry and Aviation Environment (4955)

    ... These qualifications allows learners wishing to enter the aviation industry an opportunity to learn what it covers from cabin crew to ground operations.  Level 2 and 3 can help you progress to get a job in an airport - anything from organising ramps on the runway to working on a check-in desk.

    Level 1 Level 2 Level 3

  • Building Information Modelling (6073)

    As the Construction and Built Environment industry moves into a new technological era, it is essential that people working in the industry enhance their digital skills. Building Information Modelling (BIM) involves creating and using intelligent 3D models to develop and communicate project decisions

    Level 3

  • Land-based Operations (0072)

    ...nd-based Operations you learn to do a land-based job under supervision - and you'll have plenty of options for developing your career in a range of directions. These qualifications cover everything from habitat management to hedge-laying - so you can progress to a range of Level 2 qualifications.

    Level 1

  • Maintenance Operations (Construction) (6562)

    A Level 2 NVQ Diploma in Maintenance Operations is official recognition of the knowledge and skills needed to work in this area of the construction field. The new Level 2 NVQ Diploma in Building Maintenance Multi-Trade Repair and Refurbishment Operations (BMMRRO) is available now and will replace t...

    Level 2

  • Construction Skills (6219)

    ... be automatically approved to deliver 6219. Assessment materials are available to download under the Assessment Materials section of the relevant Level (see grey tab above). The phases cover the following trade areas: Phase 1: Generic Units, Bricklaying, Joinery Phase 2: Wall & Floor Ti...

    Entry 3 Level 1

  • Work-based Agriculture (0097)

    These qualifications provide a progression route into managing an agricultural enterprise and develop all the skills and knowledge you need to be effective in that role. It is suitable for those working with livestock and with crops. It can also be used as CPD assessments for the industry. This qual

    Level 4

  • Interior Systems (Construction) (6567)

    PLEASE NOTE: The Level 2 NVQ Certificate and Diploma in Interior Systems have recently been updated and as a result new QANs are available from 01 May 2018.   All documentation can be found under the documents section, and the old documents have been moved to the archived section. 6567-1...

    Level 2

  • Safe Working in Agriculture and Production Horticulture (0279)

    This qualification aims to provide people working within agriculture and production horticulture with knowledge to help them protect their own health and safety and the health and safety of employees who may be affected by their activities.

    Level 2

  • Trowel Occupations (Construction) (6570)

    A Level 2 or 3 NVQ Diploma in Trowel Occupations is official recognition of the knowledge and skills needed to work in this area of the construction field. Please note: Due to the implementation of incremental changes to the 6570-02/03 Level 2 and 3 NVQ Diploma in Trowel Occupations (Construction...

    Level 2 Level 3

  • Agriculture (0073)

    Focusing upon the major principles and practices within modern agriculture in a College-based setting, the learner will be able to start or build on a career in the Farming Industry. UCAS tariff Certificate in Land Based Services Grade

    Level 2 Level 3

  • T Level Agriculture, Environmental and Animal Care (8717)

    ...e common core and a choice of core pathways and occupational specialisms. The common core element of the Agriculture, Environmental and Animal Care T Level will develop a learner’s knowledge in a range of topics such as sustainability, ethics and health and safety. They will develop their unde...

    Level 3

  • Wood Occupations (Construction) (6571)

    A Level 2 or 3 NVQ Diploma in Wood Occupations is official recognition of the knowledge and skills needed to work in this area of the construction field. These NVQs are the on-programme qualifications for the 9078-12 Level 2 Carpentry and Joinery End-Point Assessment and the 9079-12 Level 3 Advance...

    Level 2 Level 3

  • Technicals in Agriculture and Land-based Engineering (0171)

    The Level 3 Advanced Technical Certificate, Diploma and Extended Diplomas in Agriculture are for learners who are interested in developing the specific technical and professional skills and knowledge that will lead to meaningful employment in the Agricultural industry. Learners will explore a wide r...

    Level 2 Level 3

  • Retrofit (7618)

    These qualifications are designed to be delivered as a stand-alone qualification, or run along side other programs of learning, for example a study program. 

    Level 2 Level 3 Level 4

  • Excavation Support Systems (6146)

    These single unit short course qualifications have been developed in conjunction with industry for those involved in working in excavations across a range of sectors including utilities. They are also suitable as a refresher or CPD training. There are four qualifications covering mechanical,

    Level 2

  • Work-based Animal Care (0067)

    ...hat cover the skills you need to work in animal welfare, zoos, wildlife establishments, dog grooming, pet care and retail, animal training, animal wardens or education and entertainment. You can choose the level and length of qualification that suits you, from a short award to an in-depth diploma.

    Level 1 Level 2 Level 3

  • Computer Aided Design (7689)

    City & Guilds CAD courses provide comprehensive training on Computer Aided Design software. Our range of CAD training qualifications will help you develop your career in manufacturing or engineering design, whether you're just starting out or you're an experienced designer looking to acquire spe

    Level 1 Level 2 Level 3

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