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The Education and Training Foundation (ETF), in association with City & Guilds, has produced revised guidance for the Assessment and Quality Assurance qualifications available across all Awarding Organisations. The revised Assessment and Quality Assurance qualifications have been develop
Level 3 Level 4
To gain an overview of the EPA our Technical Advisor Simon Quince hosted a webinar in September 2025 to outline the content and the support available to you. A recording of the webinar can be found here. The Level 3 Gas Engineering Apprenticeship is designed for an apprentice who is
The City & Guilds Skills Awards have been designed to provide a broad introduction to essential practical skills in areas of work as diverse as construction, engineering, hospitality and IT. Employer Benefits: City & Guilds works in partnership with organisations like yours, listening to yo
No Level
The City & Guilds Skills Awards have been designed to provide a broad introduction to essential practical skills in areas of work as diverse as construction, engineering, hospitality and IT. Employer Benefits: City & Guilds works in partnership with organisations like yours, listening to
The City & Guilds Skills Awards have been designed to provide a broad introduction to essential practical skills in areas of work as diverse as construction, engineering, hospitality and IT. Employer Benefits: •City & Guilds works in partnership with organisations like yours, list
Awards in Teaching, Training and Assessing Learning are designed for training support staff and trainers in post-16 education and training. The Advanced and Specialist Advanced Diplomas are designed for qualified teachers, first level managers or those preparing for higher education. You'll need a
Level 1 Level 3
Open for registrations First bookings: from 1st April 2021 First assessments: from 1st May 2021 The Lead Practitioner in Adult Care will guide and inspire team members to make positive differences to someone’s life when they are faced with physical, practical, social, emotional, psycho
The lead adult care worker role is crucial to high quality adult care and support provision. Lead adult care workers work directly with users of services in a range of care and support settings including day care, residential care, dementia services, learning disabilities services and also in indivi
The Dental Nurse role is a key element of the dental care professionals team and complements the role of other members of the dental team. One of the primary roles is to provide chairside support to dental professionals and deliver a high level of patient care. Dental nurses may work in a variety of
From 17th May 2019 we will no longer be on the register of end-point assessment organisations for this standard. Centres will not be able to apply to deliver EPA with us or make new registrations.
Documents for the on-programme qualifications can now be found on the 9628 webpage. The level 3 and 4 Digital Industries Apprenticeships are designed for apprentices in looking for a career in specific digital roles. Digital Industries Apprentices will show excellent skills and understanding of the
Based on feedback from the industry, we have updated our global hospitality qualifications to reflect the skills and competencies required by employers. Excitingly, we have aligned these qualifications to the Global Hospitality Certification, our brand new global certification for the hospitality i
Level 2 Level 3
The Chef de Partie Level 3 apprenticeship is for learners working in a wide range of hospitality settings across the service and commercial sectors. A chef de partie is responsible for running a specific section of the kitchen. This type of chef usually manages a small team of workers, which they
The Hospitality Team Member Level 2 apprenticeship is for learners working in a wide range of hospitality settings across the service and commercial sectors. A team member can operate in a range of functions across a business, this may be Food & beverage Service, Barista, Food Produc
The Level 2 apprenticeship standard for the Customer Service Practitioner is designed for apprentices in customer service roles. Customer Service Practitioners need to demonstrate excellent customer service skills and behaviors as well as strong product and/or service knowledge. They provide servic
The level 3 apprenticeship standard for Motor Vehicle Service and Maintenance Technician (Light Vehicle) is aimed at learners who would like to become Motor Vehicle Service and Maintenance Technicians (Light Vehicle). A Motor Vehicle Technician services and repairs light vehicles such as cars and va
e-Certificates allow learners to access PDF versions of their certificates, meaning you can quickly & easily validate them online using a unique authentication code.
4290-32/33/52 will close to new registrations on 31 December 2026 These qualifications are for anyone interested in starting or developing a career in the motor industry, whether you want to maintain and repair different types of vehicles or fit and replace parts and tyres. Level 3 Diploma in Ligh
9304-12 Version 1.0: Registrations Open, EPA bookings and assessments available 9304-22 Version 1.1: Registrations Open, EPA bookings and assessments available 9304-32 Version 1.3: Registrations, EPA bookings and assessments available January 2026 This level 2 apprenticeship standard is aimed
9322-12 Version 1.2: Registrations Open, EPA bookings and assessments available 9322-13 Version 1.3: Registrations, EPA bookings and assessments available on 29th September 2025 A Vehicle Damage Panel Technician works within the Collision Repair workshop, demonstrating expert working knowledge i
7597-10-11-12-14-19 in Rail Engineering will close for registrations on 31 December 2026. For those who would like to start a career in the rail industry and progress either through an apprenticeship or proving competence of the skills and knowledge required for each of the following areas: t
Level 1 Level 2 Level 3
This level 2 apprenticeship standard is aimed at learners who would like to become rail engineering operatives. A rail engineering operative provides support to rail technicians and engineers working on the safe construction, installation, maintenance and renewal of the railways to provide a safe an
3654-06 Level 5 NVQ Diploma in Occupational Health and Safety Practice will close for registrations on 31 December 2026. Level 3 NVQ Certificate in Occupational Health and Safety and Level 5 NVQ Diploma in Occupational Health and Safety Practice provide essential occupational health and safety know
Level 3 Level 5
The Level 2 Hairdressing Professional Apprenticeship is designed for an apprentice who is looking for a career in Hairdressing. Hairdressing Professional Apprenticeship enables the apprentice to provide practical skills and knowledge which is personalised to client requirements whilst providing outs
The Level 2 Barbering Professional Apprenticeship is designed for an apprentice who is looking for a career in Barbering. Barbering Professional Apprenticeship enables the apprentice to provide practical skills and knowledge which is personalised to client requirements whilst providing outstanding s
7002-52 and 53 assess against apprenticeship standard ST0213 Hairdressing Professional version 1.1 which has now closed. Please register on 9036 Hairdressing Professional for version 1.2 of this standard, or 9037 for ST1273 Barbering Professional version 1. The Level 2 Diploma
Open for first registrations and bookings from 30 April 2021 Advanced and Creative Hair Professionals are creative, passionate, and driven professionals who work without supervision, managing themselves and others when required. They provide a quality service, whilst working to the highest standard
This is the ideal qualification for creative learners who love to work with textiles! You will develop all the knowledge and practical skills you need for a successful career in the textile sector.
The course in Design and Craft is available in over 100 crafts such as fashion, ceramics, media, interior decoration, textiles, woodwork, flower arranging, corsetry, cake decoration and bookbinding.
Level 1 Level 2 Level 3 Level 4
Our certificates and diplomas in fashion design covers a wide range of skills from designing and making a blouse or a shirt, a dress or a fashion corset through to designing and making a character costume.
A Certificate in Fundamental Inspection, Testing and Initial Verification gives you the necessary skills and confidence to inspect and test fundamental installations and conduct initial verification - a qualification that proves your ability.
Level 2
This qualification is designed solely for those persons who are, or have been, working in the Electrical industry, practicing as an Electrician, for a minimum of 3 years and who can demonstrate their technical knowledge, performance and competence to the industry standards at Level 3 and would like
Level 3
Please note 2382-26 is the latest version (Amendment 4) of BS 7671:2018, centres must use this version from 16 April 2026. The on-screen sample test for 2382-26 can be accessed using the link below. Sample 2382-26-626 Understand the Requirements of Electrical Installations BS 7671:2018 (2026) 23
9074-03 On Programme Live 9074-12 EPA Live This apprenticeship is designed by key employers in the Gas industry and is one of the 'trailblazer apprenticeships'. It provides the skills and underpinning knowledge for both basic and advanced gas systems and includes an end-test
We recently held a further webinar on the release of the remaining pathways, as well as the Matters of Gas Safety - please see further information here (link ‘here’ to Plumbing & Domestic Heating Technician standard webinar: recording now available) To gain an overview of the EPA o
Important Update: All awarding organisations are required by external regulators and funding agencies to regularly review performance and take-up of their products and services. Following a review City & Guilds has come to the difficult decision to no longer offer qualifications in Cleaning and
Energy Assessment is a regulated industry in the UK and is undertaken across a number of different situations including domestic buildings, non-domestic and commercial buildings, and air-conditioning systems. The Domestic Energy Assessor produces an Energy Performance Certificate (EPC) using the m
These qualifications will close for registrations on 31 December 2026. Alternative - 0610-20/21 City & Guilds Level 2 Diploma in Process Technology 600/0820/9 or 0610-30 City & Guilds Level 3 Diploma in Process Technology 600/1066/6 The IVQ Advanced Diploma in Oil and Gas Maintenance helps
Level 3 No Level
These qualifications will equip the learner with the essential knowledge to work within a number of processing roles within the chemical, pharmaceutical, metals and oil and gas sectors. It also forms the technical certificate for the Process Technology apprenticeshi
City & Guilds has restricted professional competence qualifications in Logistics.
The level 2 Engineering Operative Apprenticeship is designed for apprentices looking for a career in engineering operational roles. Engineering Operatives are involved primarily in the engineering procedures which are essential in assisting the engineering and manufacturing sector. An Engineer
The Manufacturing Industry offers an exciting and varied career both in the UK & abroad providing a broad spectrum of opportunities for people to work in a technically advanced and innovative environment. Businesses within the sector range from small family run manufacturing operation
Focussing on the major disciplines within engineering, the learner will gain the knowledge and hand skills needed to develop or build on a successful career in engineering and advanced manufacturing. They are also vital components of an Intermediate and Advanced Engineering apprenticeship.
A1 Preliminary Level 1 Level 2 Level 3
City & Guilds welding courses are designed for a range of abilities: from beginners who need basic welding training, to experienced welders who want to develop specialist skills.
The level 3 Metal Fabricator Apprenticeship is designed for apprentices looking for a career in fabricating and welding a range of metal components. Metal Fabricators use a wide range of products such as channels, rolled steel joists, metal sheet, steel plates and columns to assist in their ta
The level 3 Maintenance and Operations Engineering Technician Apprenticeship is designed for apprentices looking for a career in engineering. Maintenance Operations Engineering Technician Apprentices will show excellent skills and understanding within their chosen area, as well as the behaviours to
The level 3 Engineering Fitter Apprenticeship is designed for apprentices looking for a career in constructing, assembling and manufacturing machinery. The broad purpose of the occupation is to produce complex high value, low volume components or assemblies in full or part, using machines, equipment
The Level 3 9273 Machining Technician apprenticeship is designed for apprentices looking for a career in Advanced Manufacturing and Engineering. Machining Technicians Apprentices will show excellent skills and understanding within their chosen area as well as behaviours to deliver strong produ
ESOL Skills for Life qualifications support speakers of other languages based within the UK to develop their English language skills for work, further learning or everyday life. This revised suite of ESOL Skills for Life qualifications replaces the previous suite (3692). It includes 'single-mo
Entry 1 Entry 2 Entry 3 Level 1 Level 2
Coming soon: December 2026 ESOL Skills for Life qualifications support speakers of other languages based within the UK to develop their English language skills for work, further learning or everyday life. Working with our customers and ESOL specialists we have created this revised suite of ESOL S
A highly versatile collection of units and qualifications for learners in England that are designed to support flexible and personalised patterns of maths and English learning. Available at five levels (Entry 1 to Level 2), they can be used to help learners progress towards 'destination' q
Please note: This suite of qualifications will close to new learners on 31 December 2025 and no further registrations will be accepted after this date. The date on which the final certification issue will take place is 31 December 2028. Core Skills are broad, transferable skills that help learners
Multi-Level
3528-01/05/12/30 will close for registrations on 31 August 2026 3528-04/06 will close for registrations on 31 December 2026 These City & Guilds Skills Awards have been designed to provide a broad introduction to essential practical skills in the plumbing and electrical sectors.
This EPA is now open for registrations. Bookings will be available from 1st July 2020. Early Years Educators are highly trained professionals who play a key role in ensuring that young children learn and develop well and are kept healthy and safe. They work in a range of settings including fu
Early Years Practitioners work in a range of private and public settings to deliver the Early Years Foundation Stage (EYFS) requirements set by government for the learning, development and care of children from birth to 5 in both indoor and outdoor environments. The broad purpose of the occ
These qualifications enable learners to demonstrate sound knowledge and understanding of maths or English, as well as the confidence and resilience to operate under the pressure of a one-off onscreen test. Available at Entry 3, Level 1 and Level 2, these qualifications can be used to hel
Entry 3 Level 1 Level 2
A City & Guilds Profile of Achievement can be used in any area of learning, and provides a framework for planning and reporting a learner's progress. It is not a qualification and has no defined outcomes, this makes it ideal for all kinds of learning programmes, including those that do not lead
Important Update: All awarding organisations are required by external regulators and funding agencies to regularly review performance and take-up of their products and services. Following a review City & Guilds has come to the difficult decision to no longer offer qualifications in Air Cabin Cre
The level 3 apprenticeship standard for Beauty Therapist is designed for apprentices working in the beauty industry. A Beauty Therapist works in one of the largest, trusted, professional and continually expanding industries within the Hair and Beauty sector. The work environment can be varied in siz
The level 2 apprenticeship standard for Beauty Therapist is designed for apprentices working in the beauty industry. A Beauty Therapist works in one of the largest, trusted, professional and continually expanding industries within the Hair and Beauty sector. The work environment can be varied in siz
City & Guilds is proud to introduce our new Level 2 Foundation Apprenticeship in Onsite Trades, a progression-focused programme designed to equip young people with essential construction skills and support their transition into the industry. This apprenticeship blends technical knowledge, prac
On the 3rd November 2025, our (9186-12) Craft Plasterer (Solid) End-point Assessment for ST1385/AP1.0 was opened on EPA Pro. This is the latest version of the existing standard. The development of this standard aligns with our commitment to the construction industry and the development of high
9177-12 (v1.2 of the assessment plan) Registrations, EPA bookings and first assessments live March 2026 9177-12: (V.1.1 of the assessment plan). Registrations, EPA bookings and assessments available September 2025 - Level 3 Craft Bricklayer End point Assessment qualifications and t
The Leader in Adult Care will guide and inspire teams to make positive differences to someone’s life when they are faced with physical, practical, social, emotional, psychological or intellectual challenges. They will be a leader of the care team and will develop and implement a values-based c
The adult care worker role is a key element of adult care and support provision. Adult care workers work directly with users of services in a range of care and support settings including day care, residential care, dementia services, learning disabilities services and also in individuals&rsquo
From September 2025 all UK education and training programmes that lead to registration with the General Dental Council (GDC) as a dental professional must align to The Safe Practitioner framework. Due to this regulatory requirement 4238-03 and 4238-33 will be withdrawn on 31 July 2025. The qu
Up-to-date IT skills are important for almost any job in today's market. These qualifications are based on City & Guilds leading e-Quals 07 qualifications, designed to help you take your IT skills to the next level, whether you're an occasional computer user or an IT professional.
These qualifications will close for registrations on 31 December 2026. These qualifications recognise the rapid growth of the Social Media and Digital Marketing sectors as business tools and has been developed to support learners wishing to enter this evolving environment. The Social Media f
New to IT? With the Award and Certificate for IT Users you can build your skills and gain the confidence you need to work effectively with computers. These practical qualifications offer a flexible approach - you can choose to learn about word processing, spreadsheets and email or choose units c
Entry 3
Bookings from 1 May 2022 and first assessments from 1 June 2022. The Level 3 Information Communication Technician (ICT) apprenticeship is designed for apprentices looking for a career in the operation of IT and/or telecommunications systems, including hardware and software. There are three pathwa
This EPA is for the revised Digital Support Technician standard (ST0120 v1.1). For centres with apprentices intending to take EPA for the previous version of this standard (ST0120 v1.0), please go to the 9700 webpage. The Level 3 Digital Support Technician Apprenticeship is designed for apprentices
Coming Soon: This EPA is for the Level 4 Business Analyst Apprenticeship (ST0117). The Level 4 Business Analyst Apprenticeship is designed for apprentices looking for a career in business analysis within the Digital sector. To deliver this EPA you will need qualified tutors & assessors and sui
LARS number 619 Fighting cyber security threats is a multi-billion-pound industry, and one that continues to grow as threats from the likes of malware, ransomware, phishing, DDoS attacks and hacking increase. Organisations both large and small are turning to cyber security professionals to h
Opening for registrations in early 2022 The level 2 Award in Communication Cabling helps learners to develop the knowledge and skills required to become effective in the installation of communication cables and connecting to relevant systems. For those who wish to progress further, the L
This EPA is for the revised Data Technician standard (ST0791 v1.1). For centres with apprentices intending to take EPA for the previous version of this standard (ST0791 v1.0), please go to the 9665 webpage. The Level 3 Data Technician Apprenticeship is designed for those looking for a career in rol
This EPA is for the previous version of the Digital Support Technician standard (ST0120 v1.0). For centres with apprentices intending to take EPA for the revised version of this standard (ST0120 v1.1), please go to the 9703 webpage. The Level 3 Digital Support Technician Apprenticeship is designed
Artificial intelligence and automation technologies are transforming the way organisations operate, creating opportunities to improve productivity, streamline processes and enhance decision-making. The Artificial Intelligence (AI) and Automation Practitioner Apprenticeship helps orga
Open for registrations. Bookings from 1 May 2022 and first assessments from 1 June 2022. The Level 4 Software Developer apprenticeship is designed for apprentices looking for a career in the designing, building and testing of high-quality code solutions to best meet clients’ objectives.
This EPA is for the revised Data Technician standard (ST0791 v1.1). For centres with apprentices intending to take EPA for the previous version of this standard (ST0791 v1.0), please go to the 9675 webpage. The Level 3 Data Technician Apprenticeship is designed for those looking for a career in ro
9610-12 Multi-channel Marketer EPA This EPA is for the Level 3 Multi-channel Marketer Apprenticeship (ST1031). At current, we offer provision for versions 1.0 and 1.1. The level 3 Multi-channel Marketer Apprenticeship is designed for an apprentice who is looking fo
The Level 4 Network Engineer apprenticeship is designed for apprentices looking for a career in the design, installation, maintenance and support of digital networks within and between organisations. Network Engineers maintain high levels of operation of communication networks in order to provide ma
Important: please see the ‘Replacement Unit Mapping May 2022’ document under ‘Centre documents’ on the DOCUMENTS page for details of vendor and programming-specific units that have been removed, and their generic alternatives that are available in their place. The Level 4 Di
Level 4
Registrations from 9th July 2021, bookings from 1 May 2022 and first assessments from 1 June 2022. The level 4 Data Analyst Apprenticeship is designed for apprentices looking for a career in data analytical roles. Data Analysts manage, abstract, cleanse and combine data, and undertake a range of an
The Level 2 Award in Food Allergens has been developed to provide learners with the knowledge and understanding required to identify, manage and control food allergen risks in a food business. It supports individuals working in hospitality, catering, retail, education and other food service environm
Production chefs work as part of a team in time-bound and often challenging kitchen environments, for example; schools, hospitals, the Armed Forces, care homes and high street casual dining or pub kitchens. They report to the Senior Production chef or appropriate line manager. Production chefs are l
A Certificate in Hospitality and Catering Principles can help you get a job in the hospitality and catering industry or move up in your career in the sector. There are options focussed on food and beverage service, front office, house-keeping and professional cookery. These qualifications are
The Commis Chef Level 2 apprenticeship is for learners working in a wide range of hospitality settings across the service and commercial sectors. A commis chef is the most common starting position in many kitchens. A commis chef prepares food and carries out basic cooking tasks under the sup
These qualifications will close for registrations on 31 December 2026. The Award in Providing Financial Services at Levels 2 and 3 are designed to offer learners the flexibility to show their achievement in a specific area without taking the full Certificates in Providing Financial Services and may
Level 2 Level 3 Level 4
The Skills Certificate in Health and Safety reflects the importance of maintaining health and safety standards in the workplace. It is designed to support the skills and knowledge developed in International Vocational Qualifications and provides a broad introduction to the theory and practical side
Level 1
Open for registrations from 30th August 2019 EPA bookings will be available from 29th November 2019 The level 3 apprenticeship standard for the public service operational delivery officer is designed for apprentices working in central and local government on the front line in public service roles.
These qualifications will close for registration on 31 December 2026. From learning to carry out basic administrative tasks to gaining higher level support skills, these qualifications include a wide range of units to meet the needs of learners and employers.
The level 3 apprenticeship standard for the Business administrator is designed for apprentices in administrative roles. Business administrators show excellent administrative skills and behaviours as well as strong product and/or service knowledge. They provide service in line with business administr
Registrations: from 07/11/2018 Open for EPA Bookings: from May 2019 The Level 3 apprenticeship standard for the Customer Service Specialist is designed for apprentices in customer service roles. Customer Service Specialist need to demonstrate excellent customer service skills and behaviours as wel
This EPA is for the Level 3 Software Development Technician Apprenticeship (ST0128) The Level 3 Software Development Technician Apprenticeship is designed for apprentices looking for a career in software development within the Digital sector. To deliver this EPA you will need qualified tutor
City & Guilds Health and Social care courses. Leading vocational education and training organisation.
*Please note this product is currently offered in the Caribbean, if you’re interested in offering it in your region, please contact your local office. Receiving email updates: You can now sign up for email updates about this qualification and a guidance document about how to do this can be fo
Entry 3 Level 1 Level 2 Level 3
City & Guilds have operated in Scotland since the 1990s. Explore our offer in Scotland, including SCQF qualifications, events and online support resources.
Discover our certificates & digital credentials recognising learner achievements. Explore accreditation options for City & Guilds qualifications.
The level 3 apprenticeship standard for Heavy Vehicle Service and Maintenance Technician is aimed at learners who would like to become Heavy Vehicle Service and Maintenance Technicians. A Heavy Vehicle Service and Maintenance Technician inspects and repairs heavy vehicles, categorised by the Departm
Registrations: from 17 September Bookings: from January 2022 First assessments: from April 2022 A Vehicle Damage Paint Technician works in the vehicle body repair sector of the motor industry. The role is to prepare, spray and finish vehicles that have been involved in coll
Please note: Vehicle Damage MET technician End point assessment (9323-12). EPA bookings and assessments are now open for registrations for 9323-12 v1.3 A Vehicle Damage Mechanical, Electrical and Trim Technician works in the vehicle body repair sector of the motor industry. The role is to identify
Our certificates and diplomas are designed to build on your interest and passion for the hair and beauty industry, covering a wide range of skills from styling, plaiting and twisting to make-up or nail art.
Entry 3 Level 1
These qualifications are for those interested in a career in hairdressing. Our certificates and diplomas cover a wide range of skills from shampooing, styling and dressing to cutting. You don't need a current work placement to take these qualifications, and there are options for
How skills development and vocational education change lives and support career success
City & Guilds have operated in Ireland since 1901, with a permanent office in Dublin from 2002. We operate in more than 80 countries in total.
The Quality Academy is a learning management system designed to help our international centres deliver vocational qualifications to the highest standards
For over 100 years, we have run the annual City & Guilds Medals for Excellence programme to recognise success amongst our learners and tutors.
Endorsement from City & Guilds is recognition of an organisation’s training or learning materials/products/resources.
City & Guilds helps independent training providers and FE colleges understand the changing vocational education landscape through our research reports.
Terms and conditions for the Learning Assistant assessment delivery platform SaaS agreement between City & Guilds and clients, outlining services and rights.
Find out more about 16-19 Learning and Skills Funding. Maths and English? Apprenticeships for 16-19 year olds. Learn more.
The City & Guilds T Level foundation year is a full-time one-year study programme developed in conjunction with T Level providers to support progression onto a T Level.
New College Durham celebrates the UK’s first Autocare EPA success as four apprentices pass despite Covid-19 challenges, showcasing resilience and skill.
City & Guilds are the UK's leading provider of apprenticeships and vocational training. Click here to find out more about delivering an apprenticeship.
For technicians working on mobile air conditioning systems containing F gas refrigerants who want to gain a licence to handle refrigerants in compliance with the minimum requirements of Regulation (EC) 307/2008. The qualification also meets the requirements for mandatory F-Gas certification in
7596-20 will close for registrations on 31 August 2026. 7596-22/23/25 will close for registrations on 31 December 2026. These qualifications cover all aspects of working in operational and customer facing roles in the rail industry including cleaning, security, customer services and sales, driving
These qualifications are for anyone who wants to become an MOT Tester or an MOT Manager (Authorised Examiner/ Designated Manager). Anyone who wants to become an MOT Tester, or an Authorised Examiner/ Designated Manager will need to achieve these qualifications as a first step towards becoming
These qualifications replaced 6150 in December 2021. They are for those who have to enter, supervise or manage confined spaces. They are short course single unit qualifications and the updated qualification content is based on the National Occupational Standards developed by Energy & Utility Ski
These qualifications will close for registrations on 31 December 2026.
SCQF 5
This Level 6 Diploma in Occupational Health and Safety Practice qualification is for learners who wish to demonstrate and develop their skills and knowledge in managing health and safety for the workplace.
Level 6
Please Note: The 6167-02 qualification has undergone a rebuild and each 6167-02 qualification now has its own unique reference number. Therefore, we have replaced what was under 6167-02 with new separate qualifications, 6167-03 to -18. Please see the updated 6167-01 and the 6167-03 to -18 qu
Our awards, certificates and diplomas in this high-level qualification, are for those looking to run their own hair or beauty salons. They cover a wide range of skills from the creation of a hairstyle collection, salon management, laser and light treatments, fashion, theatrical and
This qualification is 1049-02 Level 2 Award in Supporting Wellbeing and Mental Health of Self and Others. This qualification is for those individuals who are aged 14-16 and 16+ who are either preparing for employment or already in the workplace. It is ideal for delivery during induction peri
Our certificates and diplomas in Art & Design in 2D and 3D Techniques, will enable you to become a well informed designer in your chosen craft subject, covering a wide range of skills from life drawing, printmaking techniques, scenic painting, warm and cool glass techniques to c
Level 1 Level 2
Our certificates and diplomas in Interior design covers a wide range of skills from designing interiors for kitchen and living rooms, making lined curtains, making interlined roman blinds through to designing interiors for bedrooms with en suites.
The qualification covers using a variety of techniques, materials, tools and equipment needed for the chosen craft industry. As part of the qualification they will design, present and display the explicit craft. Also there is a need to have contact with the customer, so good communication skills ar
Work in building construction or as a domestic electrician? Familiarise yourself with important building requirements and compliance methods with the Certificate in Building Regulations for Electrical Installations in Dwellings.
2377-22/32 have now been replaced by the new 2377-77 Level 3 Award in the In-service Inspection and Testing of Electrical Equipment (603/6790/8). Centres offering the old qualifications will get automatic approval when applying for 2377-77. Learn how to test portable electrical appl
For qualifications that assess knowledge of BS 7671 through written or practical tasks, the relevant assessment tasks will be amended to align with amendment 4 within the qualification documentation in due course. This qualification helps you to develop the knowledge and practical skills required t
This qualification is designed to train and assess practicing electricians in Ireland on the methods and procedures of inspecting and testing electrical installations to meet the requirements of the Irish regulator, The Commission for Regulation of Utilities (CRU), including Certification and report
To gain an overview of the qualification our Technical Advisor Simon Quince hosted a webinar in July 2025 to outline the course content and the support available to you. Catch up with the webinar recording here. This is aimed at practicing electricians, operating in the domestic enviro
On completion of the Water Regulations or Hot Water Systems qualifications the learner will be able to install plumbing systems or water fittings in line with UK Building Regulations.
Focussing on the major principles of F-Gas and Ozone depleting substances (ODS) in stationery refrigeration, air-conditioning and heat pump systems, learners who successfully complete this qualification will be legally entitled to work on these systems within the UK in line with the 2009 F-Gas
Start you career in refrigeration and air-conditioning. A qualification in refrigeration and air-conditioning and heat pump systems will help you gain employment and progress onto an NVQ. Level 3 Diploma in Refrigeration, Air Conditioning and Heat Pump Systems UCAS tariff
These qualifications are designed for those who wish to learn, develop and practice the skills required for employment and/or career progression in the electrotechnology sector. They can be used as a foundation to progress onto further qualifications which lead to becoming a fully qualifi
Focussing on the practical skills and knowledge required to install, service and maintain refrigeration and air-conditioning systems, on successful completion of this qualification the learner will be well equipped to start or progress their career in the refrigeration & air-conditioning industr
City & Guilds offers a wide range of qualifications in the Security Industry including Introductory, Higher Level and apprenticeship options. Learn more.
Important Update: All awarding organisations are required by external regulators and funding agencies to regularly review performance and take-up of their products and services. Following a review City & Guilds has come to the difficult decision to no longer offer this qualification in Facilitie
These brand new qualifications provide a broad understanding of waste management, recycling and facilities services.
With a qualification in Housing, you can progress your housing career by learning how to work with colleagues and customers in a way that promotes safe, ethical and sustainable working practices. You'll gain the skills to provide an enhanced service to customers by applying organisational policies a
Our oil and gas qualifications cover all aspects of monitoring and maintenance of production line processes within the industry.
There are a number of pathways to successfully achieving this qualification in engineering construction, enabling you to boost the specialist knowledge and skills you need for roles such as pipefitter and rigger. This qualification is part of the apprenticeship framework.
Aviation Maintenance Mechanics carry out Flight-Line maintenance and ground handling of a wide range of military aircraft and civil aircraft, from small aeroplanes to passenger airliners, jet fighters and helicopters. They are expected to carry out approved scheduled maintenance processes and defec
This qualification allows learners to develop the knowledge and skills required for employment and/or career progression in the manufacturing industry sector in general. Learners will understand how to carry out their work safely, and meet the exacting quality standards demanded in a fast paced and
4510-11 Level 2 Certificate in Engineering Operations (Knowledge) & 4510-12 Level 2 Diploma in Engineering Operations (Knowledge)
City & Guilds CAD courses provide comprehensive training on Computer Aided Design software. Our range of CAD training qualifications will help you develop your career in manufacturing or engineering design, whether you're just starting out or you're an experienced designer looking to acquire spe
They are essential for anyone starting out in a career in engineering and advanced manufacturing. Undertaken in either the workplace or College environment they allow people to demonstrate their competence, set against National Occupational Standards, in a wide range of engineering
The level 3 Survival Equipment Fitter Apprenticeship is designed for apprentices in looking for a career in engineering. Survival Equipment Fitter Apprentices will show excellent skills and understanding of their chosen area, as well as the behaviours to deliver strong product and service competence
These qualifications will close for registrations on 31 December 2026. The Level 4 and 5 Diplomas in Engineering focus on advanced engineering, with a wide choice of units to provide a flexible route to career success as a professional engineer. You will have the potential to fulfil a role within E
Level 4 Level 5
Following on from the Government's announcement of the outcomes of last year's pause and review, we have conducted an internal review of our qualifications and have made the difficult decision to close a small number, including our Level 3 Technical Qualifications in Engineering. the last date
Focussing upon building a sound skills and knowledge base across the land-based subjects, these qualifications provide a good foundation to allow the successful learner to progress to further learning and begin to specialise in areas such as Animal Care, Agriculture, Floristry, Horse Care or Horticu
Focussing upon the principles and practices of agriculture in a work-based setting, the learner will focus on areas of interest such as crop production, mixed farming, livestock production or poultry production, and can progress to a career within farming
Agriculture apprenticeships provide learners with skills in specialist areas of expertise while gaining knowledge of the wider livestock or arable farms profession. Areas include how to prepare and cultivate sites for planting crops; operate a tractor with attachments and harvest and store crops.&nb
Important update 2022 The 601/7240/X Level 2 Technical Award in Land Based Studies (0170-20) is closing for registrations on the 31st July 2022, and will be replaced by the 610/0652/X Level 2 Technical Award in Land Based Studies (0170-24), which has been approved by the DfE for the 2024 K
These qualifications will close for registrations on 31 December 2026. Alternative - 0361-12/13/14 City & Guilds Level 1 Award/Certificate/Diploma in Land-based Studies 603/3595/6 603/3596/8 603/3597/X Gain the basic skills and knowledge you need to find a job in agriculture, horticulture or an
Focusing upon the major principles and practices within modern agriculture in a College-based setting, the learner will be able to start or build on a career in the Farming Industry. UCAS tariff Certificate in Land Based Services Grade
The Level 3 Advanced Technical Certificate, Diploma and Extended Diplomas in Agriculture are for learners who are interested in developing the specific technical and professional skills and knowledge that will lead to meaningful employment in the Agricultural industry. Learners will explore a wide r
The Level 2 Technical Certificate in Animal Care is aimed at learners that are looking to start a career in the animal care industry. Learners could progress into employment, onto an Apprenticeship, or further their studies by taking other qualifications at Level 3. The Level 2 T
Show that you have the skills to work effectively with animals with an award, certificate or diploma in Work-based Animal Care. These are flexible qualifications that cover the skills you need to work in animal welfare, zoos, wildlife establishments, dog grooming, pet care and retail, animal traini
Coming soon: Registrations for the Level 2 Dog Grooming Assistant (7863-02) will open from 1st September 2020. This qualification is for people who are looking to start a career within the dog grooming industry.
This is the ideal qualification for those looking to progress in their career as a veterinary care assistant, or go into further education.
Focussing upon the major principles and practices of animal care and welfare, from managing a pet shop or grooming dogs to caring for exotic animals, the learner will be able to start or build on a career in the Animal Care Industry. UCAS tariff Certificate in Land Based Services
If you would like a career working in a pet store environment, these qualifications meet the criteria of the Pet Shops' licensing authority.
Prove your competence in handling medication for animals with the Awards in Veterinary Medicines. For the Level 2 qualification, you'll show you have the skills and knowledge to safely store, administer, dispose of and maintain veterinary medicines. At Level 3, you'll demonstrate your ability to pre
These qualifications will close to registrations on 31 December 2026. The Level 2 Certificate of Technical Competence in Health & Safety for Land Based Industries aims to provide you with an understanding of the principles of health and safety and how these can be applied in prac
These qualifications will close for registrations on 31 December 2026. Level 2 alternative - 0173-20 City & Guilds Level 2 Technical Certificate in Land and Wildlife 603/1198/8 Level 3 alternative - 0173-35/37 City & Guilds Level 3 Advanced Technical Diploma/Extended Diploma in Land and Wil
The qualification is designed to be delivered as a stand-alone qualification, or run along side other programmes of learning, for example a study programme.
The Level 3 Advanced Technical Certificate, Diploma and Extended Diplomas in Land and Wildlife Management are for learners who are interested in developing the specific technical and professional skills and knowledge that will lead to meaningful employment in the land and wildlife management industr
The Higher Diploma in Professional Floristry can help you gain the skills you need to run your own floristry business. You'll develop your floristry knowledge and develop important business and management skills to help you in your floristry career.
The Award, Certificate or Diploma in Floristry can help you to gain and develop the skills you need to work as a florist. You'll learn things like plant care, flower arranging and how to create floral decorations for celebrations. Level 3 Diploma in Floristry UCAS tariff
The Level 3 Advanced Technical Diploma in Floristry is for learners who are interested in developing the specific technical and professional knowledge and skills that will lead to meaningful employment in the floristry industry. Learners will explore a wide range of industry areas. Learners ma
These qualifications will close for registrations on 31 December 2026. Level 2 alternative - 0175-20 City & Guilds Level 2 Technical Certificate in Floristry 603/0839/4 or 0351-02 Level 2 Diploma in Floristry 500/6360/1 Level 3 alternative - 0175-30 City & Guilds Level 3 Advanced Techn
These qualifications will close for registrations on 31 December 2026. Alternative - 0174-21 City & Guilds Level 2 Technical Certificate in Forestry & Arboriculture 603/1175/7 The Diploma in Work-based Trees and Timber enables you to develop the skills in forestry and arboriculture t
0077-02 Level 2 in Forestry and Arboriculture (all), 0077-03 Level 3 Certificate in Forestry and Arboriculture 500/8719/8, 0077-03 Level 3 Subsidiary Diploma in Forestry and Arboriculture 500/8724/1, 0077-03 Level 3 Diploma in Forestry and Arboriculture will close for registrations on
Focussing upon the fundamental practical skills in horticulture, the learner will be able to learn skills such as planting out, preparing ground, pruning, using a mower, maintaining turf or constructing a path.
The Level 3 Advanced Technical Diploma and Extended Diplomas in Horticulture are for learners who are interested in developing the specific technical and professional skills and knowledge that will lead to meaningful employment in the Horticulture industry. Learners will explore a wide range of indu
This qualification assesses the intermediate and advanced level craft skills of those designing and creating leather bridles, harnesses and saddles. This qualification forms part of the apprenticeship framework for Fashion and Textiles (Saddlery).
This qualification is suitable for all prospective blacksmiths, farrier apprentices, and others seeking a certificate of forgework competence. For guidance on the entry requirements for the Advanced Apprenticeship in Farriery, please contact the National Farrier Training Agency (NFTA)
These qualifications provide a progression route into managing an agricultural enterprise and develop all the skills and knowledge you need to be effective in that role. It is suitable for those working with livestock and with crops. It can also be used as CPD assessments for the industry. This qual
0071-31-32-33-34 Level 3 Diploma in Work-based Horse Care and Management will close for registrations on 31 December 2026. Level 3 alternative - 0172-36 City & Guilds Level 3 Advanced Technical Diploma in Equine Management 601/7185/6 or 0079-03 Level 3 Extended Diploma in Horse Management/Level
The award and certificate in Augmentative and Alternative Communication qualifications are designed to be wide ranging qualifications that allow learners to develop effective communication. It is designed to be taught or facilitated by a variety of professionals and carers including teachers, speech
Entry 2 Entry 3 Level 1
Keeping in touch We use our email alert system to update you with changes that happen, so please ensure you sign up using the link to Email Updates at the foot of this page and choose Essential Skills Wales in the preference centre. If you have missed an update, we also place the content of the ema
Entry 1 Entry 2 Entry 3 Level 1 Level 2 Level 3
These qualifications enable learners in Wales to develop their communication, number and ICT skills through a flexible and personalised learning programme. Developed in conjunction with the Welsh Government, these qualifications complement and support progression towards the Essential Skills W
Become more independent and effective in life, learning and work with the Personal Progress qualifications. These flexible qualifications are designed to help you build your skills and knowledge in a wide range of areas, such as communication, reading and writing, mathematics, independent living, wo
Entry 1
These qualifications provide an introduction to caring for children and help develop the skills and knowledge learners need to care for children. Learners will cover topics such as communicating with children, engaging children through activities, supporting learning and planning fo
These qualifications will close for registrations on 31 December 2026. These qualifications are designed primarily to support Employment Rights and Responsibilities (ERR) and Personal Learning and Thinking Skills (PLTS) within apprenticeships, although they may be used to develop these skills in ot
Have an interest in flying? Considered cabin crew? This qualification can help you get your career started. You'll learn how to operate a flight safely - by preparing the cabin, welcoming and boarding passengers, offering customer service and sales, demonstrating safety procedures and de
Important Update: All awarding organisations are required by external regulators and funding agencies to regularly review performance and take-up of their products and services. Following a review City & Guilds has come to the difficult decision to no longer offer qualifications in Aviation.&nbs
City & Guilds offers a wide range of qualifications in Manufacturing Industry, including Introductory, Higher Level and apprenticeship options. Learn more.
1285-31 is closed for registrations. 1285-22 will close for registrations on 31 August 2026. These qualifications focus on the practical skills and knowledge involved in professional baking .
Beauty therapy apprenticeships provide learners with skills in specialist areas of expertise while gaining knowledge of the wider beauty profession. Areas include waxing, manicure and pedicure, body and head massage and tanning treatments. Further details of the Beauty Therapy Apprenticeship Framew
The Learning Support qualifications support the professionalisation of the learning support workforce. This qualification suite is underpinned by the National Occupational Standards for Learning Support staff. All the Certificate qualifications contain three common mandatory units which include the
These qualifications help to improve standards of practice for those working in training and development. They include a range of 'mini qualifications' to boost special skills and knowledge. This qualification is part of the Learning and Development apprenticeship framework. Our Learning & Deve
Our Learning and Development Apprenticeships provide learners with the skills needed for a career in learning and development. From planning and preparing training programmes and resources, assess and verify learner achievement to providing advice to learners. Please note: Key Skills (3638) close
The Level 3 Technical Occupational Entry for Teaching Assistants Certificate has been developed as part of the Qualification Reforms in England and are approved for funding and will be available for first teaching in September 2025. This qualification has been designed with the involvement of a
Important Notice – Replacement Qualification from September 2024 From September 2024 the new 6504-51 Level 5 Diploma in Teaching (FE and Skills) will replace the 6502-51/52 Level 5 Diploma in Education and Training (or ‘DET’) as the recognised teaching qualification for the FE and
Level 3 Level 4 Level 5
These qualifications cover the personal skills in English or Mathematics required for entry to specialist teaching training programmes.
Following on from the Government's announcement of the outcomes of last year's pause and review, we have conducted an internal review of our qualifications and have made the difficult decision to close a small number, including our Level 2 Technical Qualification in Make up Artistry, the last
A suite of qualifications which measure the knowledge and skills required to meet the support needs of primary, secondary and special needs schools. Achieving one of the qualifications demonstrates an individual's ability relating to pupil welfare, care, behaviour and learning.
Diplomas in Plastering provide a learner the opportunity to progress from beginner to advanced level plastering. It provides recognition of the knowledge and skills needed to work in this area of the construction field.
PLEASE NOTE: The Level 2 NVQ Certificate and Diploma will be replaced on 01 October 2021 with a Level 2 NVQ and a Level 3 NVQ in Insulation and Building Treatments. All centres offering the current POS have been given auto approval to offer the appropriate new POS. Quali
The Level 3 Award in Applying Coatings Using Spray Methods has been developed to help address a recognised skills gap within the construction and finishing sectors, where demand for efficient, high-quality spray application techniques continues to grow. This qualification is designed to develop lear
A Level 2 NVQ Certificate in Wall and Floor Tiling is official recognition of the knowledge and skills needed to work in this area of the construction field. Please note: Due to the implementation of incremental changes to the 6560-02 Level 2 NVQ Certificate in Wall and Floor Tiling (Construction
The Level 4 and Level 5 Certificates in Professional Housing Management are designed to develop the knowledge, skills, and behaviours required for effective practice within the modern housing sector. These qualifications support learners at different stages of their career, from those progressing in
First teaching of this qualification is September 2017 The Level 2 Technical Certificate in Bricklaying is aimed at learners that are looking to start a career in the construction industry as a bricklayer. Learners could progress into employment as a bricklayer, onto an apprenticeshi
First teaching of this qualification is September 2017 The Level 2 Technical Certificate in Plastering is aimed at learners that are looking to start a career in the construction industry as a plasterer. Learners could progress into employment as a plasterer, onto an appre
Bricklaying is one of the traditional trades both in the UK and around the world - Sir Winston Churchill is known to have enjoyed laying bricks and building walls during his lifetime. Those studying bricklaying will learn a variety of skills to enable them to build, repair and maintain the coun
PLEASE NOTE: The Level 2 NVQ Certificate and Diploma in Interior Systems have recently been updated and as a result new QANs are available from 01 May 2018. All documentation can be found under the documents section, and the old documents have been moved to the archived section. 6567-1
These qualifications are designed to be delivered as a stand-alone qualification, or run along side other programs of learning, for example a study program.
The Level 3 Advanced Professional Certificate in Construction is suitable for people in a variety of roles in the construction industry who want to develop their skills to a higher level. The Level 4 Higher Professional Diploma in Construction is suitable for people who want to establish their own c
Level 3 Level 4 Level 7
The Level 2 Technical Certificate in Site Carpentry and the Level 2 Technical Certificate in Architectural Joinery are aimed at learners that are looking to start a career in the construction industry as a site carpenter or architectural joiner. Lea
The Level 3 Award in Spray Plastering Incorporating External Wall Insulation (EWI) has been developed to address a recognised skills gap within the construction sector, particularly in the application of modern render systems and energy‑efficient building solutions. As demand grows for high-quality
First teaching of this qualification is September 2017 The Level 2 Technical Certificate in Painting & Decorating is aimed at learners that are looking to start a career in the construction industry as a painter & decorator. Learners could progress into employ
Energy Assessment is a regulated industry in the UK and is undertaken across a number of different situations including domestic buildings. The Domestic Energy Assessor produces an Energy Performance Certificate (EPC) using the most recent version of RdSAP when a building is sold or let, and an accr
The Level 3 Award in Plaster Skimming, Taping and Jointing has been designed to help address a recognised skills gap within the construction sector by equipping learners with the specialist techniques required for high-quality interior finishing. This qualification focuses on developing learners&rsq
Important update 2022 The 601/7245/9 Level 2 Technical Award in Constructing and Maintaining the Built Environment (6720-21) is closing for registrations on the 31st July 2022, and will be replaced by the 610/0657/9 Level 2 Technical Award in Constructing and Maintaining the Buil
The Level 2 Certificate or Diploma in Construction Operations is official recognition of the knowledge and skills needed to work in this area of the construction field.
This qualification, specific to Northern Ireland, provides an induction to a career in adult social care. It covers all the essential knowledge you need to get started and progress in this sector.
These qualifications are designed to equip learners with the skills and knowledge needed to care for others in a broad range of health or social care settings. A Diploma in Health and Social Care is flexible to suit all fields of health and social care. Learners can select a pathway that suits the
This award will provide you with the essential knowledge of employment responsibilities and rights of individuals working in a range of roles in health and social care or children and young people's settings.
These awards cover the employment and personal learning skills you need for a range of roles in the health sector. They are part of the Apprenticeship Frameworks in Health, including Allied Health Profession Support, Clinical Healthcare, Dental Nursing, Healthcare Support Services, Pathology Support
This diploma is part of an apprenticeship framework, developed by Skills for Health. This diploma is aimed at all assistant practitioners. It focuses on consolidation of learning and on embedding consistently good practice in core areas, as well as the development of additional knowledge and skill
Level 5
4978-52 Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services - Children and Young People's Management (England) is the only pathway in the suite that is still open for registrations. The Level 5 Diploma in Leadership for Health and Social Care and Childr
Currently 700,000 people in the UK have dementia and this figure is expected to double over the next few decades. The Awards in Awareness of Dementia/Certificates in Dementia Care will help to improve health and care services supporting individuals diagnosed with dementia.
Important Update: All awarding organisations are required by external regulators and funding agencies to regularly review performance and take-up of their products and services. Following a review City & Guilds has come to the difficult decision to no longer offer qualifications in Retail and Wa
This suite of qualifications comprises of three initial learning qualifications and two leadership qualifications associated with the promotion process to the rank of Sergeant and Inspector. The suite is as follows: 3971-03 Level 3 Certificate in Knowledge of Policing 3971-13 Level 3 Diplo
The PC Maintenance qualification offers an introduction to a career in the ICT sector, working with clients in the office or home. It provides a general grounding in basic hardware maintenance and software installation. You will also develop invaluable troubleshooting knowledge and skills.
These comprehensive qualifications are ideal for anyone looking for a career in ICT, wishing to improve their professional ability or hoping to progress in their role. You can choose the skills and knowledge you require to specialise in anything from office equipment servicing to software developmen
These qualifications are now restricted to approved centres only while we undertake a review of the suite. 7540-12 and 7540-13 Systems Support/Systems and Principles are the Technical Certificate qualifications that can also be used as the knowledge component within the IT, Software and Telecoms Ap
Become a professional chef by completing these industry standard qualifications. You'll gain a high standard of cookery skills from processes, such as roasting and frying to commodities, whilst also learning other workplace essentials like menu design.
Have television reality shows got your attention? These qualifications cover all the patisserie and confectionery skills and knowledge to show you've got what it takes for a successful career as a pastry chef.
The Award in Food Safety in Catering can help you meet the minimum requirements laid down by the EU (European Union) to work within a food environment.
Gain the skills you need to deliver a great dining experience. You'll learn essential skills in areas like food service, food safety, handling payments, bookings, serving hot and cold beverages, bar service and menu design. Level 3 Diploma In Food and Beverage Service Supervision UCAS
The Level 2 Technical Certificate in Food Preparation and Service (360) has been developed for learners who would like to work in the food preparation and service sector. You may have already undertaken the City & Guilds Level 2 Technical Award in Cookery and Ser
Want to get started in the hospitality industry? You might want to work as a chef, kitchen assistant, housekeeper, waitress or hotel receptionist. Whatever area you're interested in, we have an introductory Certificate in Hospitality to suit you.
The Diploma in Hospitality Supervision and Leadership can help you progress to a more senior role within hospitality. You'll broaden your existing knowledge and gain important leadership and management skills to help you take on more responsibility. This qualification forms part of the level 3 ap
The Award in Hospitality Supervision and Leadership Principles can help you get a supervisory or management job in hospitality. You'll develop your existing knowledge and gain valuable skills in leadership and management. This qualification also forms the technical certificate within the Level 3
Want to become a bartender or get a qualification that recognises your skills? With the Award in Professional Bartending you'll gain the knowledge and skills needed to prepare cocktails and provide a high standard of customer service. You'll also have the option to learn free pouring techniques.
The Diploma for Butlers can help you find a job as a Butler or take on a more senior role in a prestigious establishment or household, including gaining specialised skills to help you manage a team and a household.
Following on from the Government's announcement of the outcomes of last year's pause and review, we have conducted an internal review of our qualifications and have made the difficult decision to close a small number, including our Level 2 and 3 Technical Qualifications in Professional Cookery.
The Level 2 and 3 Diplomas are hybrid qualifications, made up of competence and knowledge units, whilst the Level 4 NVQ Diploma is competence based. From learning to carry out basic administrative tasks to gaining higher level support skills, qualifications in Business Administration can
The City & Guilds Level 3 Diploma for Business Administrators’ qualification is suitable for anyone who is involved in any administration focused role in any industry. It aims to develop learners’ highly transferable set of knowledge, understanding and skills across a range of admini
Learn the skills you need to start off a career in office administration with a Business and Administration qualification. You'll learn the essentials of keeping an office running - handling the phones and mail, creating business documents and welcoming visitors. You can also choose units covering
This qualification is designed to provide learners with the knowledge and understanding relevant to their chosen career paths and aspirations within a Business and Professional Administration context. The qualification will act as a technical certificate within the Council for Administration&rsquo
This suite of qualifications, at Level 2 – 5, was developed jointly with Central and Local Government for the wider Public Sector and is for learners working in the Operational Delivery Profession across Local and Central Government. In addition and in 2015, as part of the Government England
These qualifications are closed for registrations. Learners will gain the essential knowledge and skills required for a successful career in customer service for the travel and tourism, leisure and hospitality sectors.
The Awards/Certificates for Introduction to Customer Service qualifications cover the basic elements of how to deliver an excellence customer experience. You'll learn a range of skills from answering the telephone to applying legislation.
4417-03 will close for registrations on 31 December 2026. Covering all aspects of customer service, from understanding and meeting customer needs, giving a great customer experience, learning from feedback and promoting your products and services, the learner will be able to move up in their career
The Level 2 and 3 Diplomas are hybrid qualifications, made up of competence and knowledge units. These qualifications can be delivered on their own or as part of the Customer Service Apprenticeships. The Level 4 NVQ Diploma is competence based. They were developed in collaboration with Ski
If you're working in a customer service and selling team, our short courses can help you take on more responsibility. You'll gain relationship-building and customer care skills to undertake your customer service role more effectively and improve the overall effectiveness of your organisation - wh
6801-03/04 are now closed. 6801-01 will close for registrations on 31 December 2026. The Certificate and Diploma in Sales have been designed to reflect the current and future needs of employers. They develop the knowledge and skills you need for a successful career in the competitive sales en
Get ahead in marketing with these practical qualifications. These professional qualifications will show your employer that you have specialist marketing and all round project management skills to get the job done. This qualification is part of the apprenticeship framework.
This qualification will close for registrations on 31 December 2026. Designed to reflect the current and future needs of employers, these qualifications provide a solid grounding in the sales theory and sales techniques. You will cover the essential skills and knowledge required to identify and mee
4227-06 Level 3 Diploma for Children's Care, Learning and Development (Wales & Northern Ireland) and 4227-08 Level 5 Diploma in Leadership for Children's Care, Learning and Development (Management) (Wales and Northern Ireland) have been extended for Northern Ireland ONLY until 30 November 2020.&
Learn the basics of repairing or refinishing any type of vehicles with these introductory vehicle systems, body and paint maintenance and cycle mechanics qualifications. You'll learn the basic skills you need to enrol in more advanced qualifications, and then get a job in a garage or body shop. Yo
A range of Environmental Awareness and Sustainability funded units and short qualifications are available now, and a number of our qualifications have sustainability units embedded into them.
Employability skills - qualifications for the unemployed. City & Guilds offer Employability Practitioner CPD academy and Employability E-Learning. Learn more.
These qualifications are now restricted to approved centres only while we undertake a review of the suite. The City & Guilds ITQ is suitable for anybody who uses IT whether at home or work. The flexible structure and assessment methods of the ITQ mean that it can be adapted for a variety of cou
City & Guilds offers a wide range of qualifications in Transport Maintenance, including Introductory, Higher Level and apprenticeship options. Learn more.
City and Guilds offer a full suite of management courses and skills qualifications across a range of levels. They are designed to suit all learning needs and cover all sectors within Business Skills.
This Level 1 Award in Health and Safety in a Construction Environment is accepted to apply for the Construction Skills Certification Scheme (CSCS) green Labourer card. The CSCS Labourer card is intended for those working only as a labourer. To apply for this card there is a requirement for applican