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  • Level 2 Diploma for the Early Years Practitioner (England) (4228)

    The City & Guilds Level 2 Diploma for the Early Years Practitioner (England) meets the Department for Education’s Level 2 full and relevant criteria for a Level 2 Early Years Practitioner for those working in the early years workforce in England. It provides candidates with the knowledge a

    Level 2

  • Customer Service (5530)

    The Level 2 and 3 Diplomas are hybrid qualifications, made up of competence and knowledge units. These qualifications can be delivered on their own or as part of the Customer Service Apprenticeships. The Level 4 NVQ Diploma is competence based. They were developed in collaboration with Ski

    Level 2 Level 3

  • Building Services Engineering Installer & Building Services Engineering Craftsperson (6288)

    Building Services Engineering Installer & Building Services Engineering Craftsperson makes buildings work. It is a specialist branch of engineering within the construction sector. Installers, install components of large-scale industrial and commercial systems such as heating, chilled water, hot

    Level 2 Level 3

  • Plant Operations (Construction) (6561)

    PLEASE NOTE: The Qualification Handbook has been updated (March 2018) and the changes are detailed at the front of the handbook.  Current routes that are available for registration and certification are as follows: Level 2 NVQ Certificate in Plant Operations (Construction) - 6561-21 to -35 Le

    Level 2

  • Technicals in Hair and Beauty (3038)

    Important update 2022 The 601/7247/2 Level 2 Technical Award in Hair and Beauty Studies (3038-21) is closing for registrations on the 31st July 2022, and will be replaced by the 610/0656/7 Level 2 Technical Award in Hair and Beauty Studies (3038-24), which has been approved by the DfE for the 2

    Level 2

  • Animal Care (0146)

    Level 2 Certificate of Technical Competence in Dog Walking Level 2 Certificate of Technical Competence in Pet Sitting Level 2 Certificate of Technical Competence in Animal Health, Husbandry and Handling Level 3 Certificate of Technical Competence in Animal Nutrition These are short practical qua

    Level 2 Level 3

  • Teaching Training and Assessing Learning (1106)

    Awards in Teaching, Training and Assessing Learning are designed for training support staff and trainers in post-16 education and training. The Advanced and Specialist Advanced Diplomas are designed for qualified teachers, first level managers or those preparing for higher education. You'll need a

    Level 1 Level 3

  • 14-19 qualifications

    Our 14-19 offer includes a variety of qualifications and flexible programmes of study including Technical Qualifications; Apprenticeships; Traineeships; and Study Programmes. Learn more. 

  • 16-19 funding information

    Find out more about 16-19 Learning and Skills Funding. Maths and English? Apprenticeships for 16-19 year olds. Learn more.

  • 19+ Advanced Learner Loans

    Questions about 19+ Advanced Learner Loans? Get in touch with City & Guilds today for more information about our qualification offering.

  • 19+ Loan rates and repayments

  • 19+ Loans information for Centres

    The UK Government offers loans to students aged 19+ to pay for their course fees to study at level 3, 4, 5 or 6 so they can improve their career prospects.

  • 19+ Loans information for Learners

    Get all the latest news and information on City & Guilds 19+ Advanced learner loans. Find out about your eligibility and the benefits of the loans today.

  • 20% off the job guide

  • Adult Care (3095)

    Click here to sign up for our virtual drop-in sessions, taking place on 25 June 2021 between 1.00pm - 4.45pm, for centres to come together to discuss and contribute to the design of the new qualification that will potentially replace the current 3095-31. These qualifications are endorsed by Skills

    Level 2 Level 3

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  • Level 3 Diploma in Healthcare Support (4346)

    This qualification is for learners who work as or are progressing towards Senior Healthcare Support Worker roles.  The qualification is also recognised as a mandatory qualification in the Level 3 Senior Healthcare Support Worker apprenticeship standard, as a Gateway requirement.

    Level 3

  • Functional Skills (4748)

    Exam Date Change Where a centre needs to change the intended day and time of a Functional Skills exam in line with Section 1.1.10 of the Instructions for Conducting Exams (ICE) document they should notify us, in advance by completing this form: Exam Change Notification Form. Digital Functiona

    Entry 1 Entry 2 Entry 3 Level 1 Level 2

  • Streetworks Excavation and Reinstatement (6167)

    Important Information:  This qualification is tested online only via our e-volve platform.   For further support for learners HAUC (UK) have provided an app (HAUC(UK) app) with the most up to date safety information for street and road works. They have built it with you in min

    No Level

  • Hospitality and Catering SCQF (7093)

    This suite of Hospitality and Catering qualifications covers a range of knowledge and skills at various levels to support learners from entry to employment to career progression within the industry.

    SCQF 4 SCQF 5

  • Global Hospitality Qualifications (8064)

    Based on feedback from the industry, we have updated our global hospitality qualifications to reflect the skills and competencies required by employers. Excitingly, we have aligned these qualifications to the Global Hospitality Certification, our brand new global certification for the hospitality i

    Level 2 Level 3

  • 9208 Engineering Levels 4 and 5 Provision (9208)

    The Level 4 and 5 Diplomas in Engineering focus on advanced engineering, with a wide choice of units to provide a flexible route to career success as a professional engineer. You will have the potential to fulfil a role within Engineering that requires a high level of responsibility requiring the us

    Level 4 Level 5

  • International Introductory in Selling (8416)

    This qualification forms part of a suite of qualifications designed to develop the skills of learners that are interested in entering or are already in a customer service or sales related position.

    A1 Preliminary Level 1

  • Engineering (2850)

    Focussing on the major disciplines within engineering, the learner will gain the knowledge and hand skills needed to develop or build on a successful career in engineering and advanced manufacturing. They are also vital components of an Intermediate and Advanced Engineering apprenticeship.

    A1 Preliminary Level 1 Level 2 Level 3

  • Customer Service (SVQ) (4427)

    Please be aware that the Level 2, 3 and 4 SVQs 4427-02/03/04 have been replaced by a new qualifications 4427-20/30/40. These four SVQs will enable you to polish up your customer service knowledge and skills - no matter where you work. Available at four levels, they will help you to progress from

    A1 Preliminary SCQF 5

  • Travel and Tourism (SVQs) (4931)

    These qualifications offers candidates an route into a successful career in the exciting travel and tourism industry. This qualification is part of the Apprenticeship framework.

    A1 Preliminary

  • International Introductory in Customer Service (Service Sector) (8415)

    This qualification forms part of a suite of qualifications designed to develop the skills of learners that are interested in entering or are already in a customer service or sales related position.

    A1 Preliminary Level 1

  • About Centres

    How to become City & Guilds centre? How do you change your centre details? Fill out the form on About Centres. Find out more.

  • About City & Guilds

    Learn more about City & Guilds and our drive to build successful careers and businesses for over 140 years in the industry

  • About Courses

    Student Course Records? Confirming your qualifications? Professional Recognition Awards and Course Syllabuses? Learn more.

  • About Qualifications

    Help for learners. About qualifications. Confirming your qualification; how to appeal? View a list of logbook optional units. Learn more. 

  • About the Medal for Excellence

  • Access to Building Services (2000)

    Want a career in Building Services Engineering but not sure about which area to go into? This one year introductory qualification gives learners a flavour of the skills involved in four different areas of building services engineering; plumbing, electrotechnical, heating and ventilating and ref

    Level 1 Level 2

  • Accessibility

    Find out more about website accessibility? We adhere to style of navigation, text size, changing colours of our websites.

  • Accommodation Operations & Services (8068)

    These qualifications develop and demonstrate the knowledge and skills you need to find your first job in accommodation services or progress into a supervisory or managerial role.

    Level 3

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  • Additional prizes

  • Adult Care (England) (3096)

    This suite of qualifications has been specifically designed to meet the needs of the Adult Social Care workforce in England. The qualifications are based on the Skills for Care Qualification Specifications. The suite consists of the following qualifications: 3096-31/91 Level 3 Diploma in Adult

    Level 3 Level 5

  • Adult Care Worker Apprenticeship (9040)

    The adult care worker role is a key element of adult care and support provision.  Adult care workers work directly with users of services in a range of care and support settings including day care, residential care, dementia services, learning disabilities services and also in individuals&rsquo

  • Adult Skills - Flexible programmes for future adult skills

    With over 800 qualifications (Awards, Certificates and Diplomas) - from Entry Level to Level 3 being funded by the Adult Education Budget (AEB), our Adult Skills courses provide a great stepping-stone for gaining future relevant skills

  • Advanced Auto Diagnostic Techniques (4121)

    For motor vehicle diagnostic technicians who want to improve or prove competence of their knowledge and skills to diagnose and repair complex vehicle faults as well as using advanced communication skills to liaise with a diverse range of audiences and supervising others.

    Level 4

  • IVQ in Oil and Gas (8510)

    The IVQ Advanced Diploma in Oil and Gas Maintenance helps you develop the skills and understanding to work as a technical engineer in the oil and gas industry. You'll gain broad background knowledge of the industry, covering technical principles and practical skills. You'll also learn about the role

    Level 3 No Level

  • Advanced Carpentry and Joinery End-point Assessment (9079)

    9079-12: (V.1.0 of the assessment plan where 6571 NVQ OP is mandatory). Registrations - open. EPA bookings and assessments available. 9079-21: (V.1.1 of the assessment plan. All learners with an ILR start date of 21/05/2021 onwards should be registered on this version). Registra

  • Word Processing Techniques (8975)

    The Word Processing Techniques qualifications can prepare you for the modern workplace by equipping you with skills and knowledge to effectively use word processing software. They are designed to test your ability, through practical tasks to enable you to use word processing soft

    Level 1 Level 2 Level 3

  • Automotive Maintenance and Repair (4101)

    The NVQs allow you to prove that you have the skills to maintain and repair vehicles - from mechanical and electrical work, re-sprays, bodywork and tyre fitting, to getting stranded motorists back on the road again. These practical qualifications demonstrate your skills on the job, in your own w

    Level 1 Level 3

  • Advanced Vehicle Diagnostics and Management (4122)

    For motor vehicle diagnostic technicians who want to improve or prove competence of their knowledge and skills to diagnose and repair complex vehicle faults as well as using advanced communication skills to liaise with a diverse range of audiences and supervising others.

    Level 4

  • Advanced and Creative Hair Professional (9014)

    Open for first registrations and bookings from 30 April 2021 Advanced and Creative Hair Professionals are creative, passionate, and driven professionals who work without supervision, managing themselves and others when required. They provide a quality service, whilst working to the highest standard

  • Advice and Guidance Support (3569)

    These qualifications provide learners with the skills and underpinning knowledge required by employers in a broad range of roles where information, advice or guidance is provided.

    Level 3 Level 4

  • Aeronautical Engineering (1789)

    They are essential for people starting out in a career in the Aerospace sector and can be undertaken when completing an Intermediate or Advanced Apprenticeship.  Completed in the workplace they allow people to demonstrate their competence, set against National Occupational Standards, in a wide

    Level 3

  • Aeronautical Engineering Apprenticeships (9780)

    Our Aeronautical Engineering Apprenticeships provide learners with skills and knowledge in specialist areas of expertise within the Aerospace sector. Areas include engineering operations and techniques; and maintenance of equipment and machinery. Please note: Key Skills (3638) closed for new reg

  • Aeronautical Engineering Apprenticeships

    Aeronautical Engineering Apprenticeships provide learners with skills and knowledge in specialist areas of expertise within the Aerospace sector. Areas include engineering operations and techniques; and maintenance of equipment and machinery. Whilst we do not offer a single point of registration

  • Aeronautical Engineering and Maintenance (2675)

    They enable learners to develop the essential knowledge and hand-skills to become an aerospace technician or engineer. Normally completed in College they are a vital part of either an intermediate or advanced apprenticeship in the Aerospace sector. 2675-05 Level 3 Diploma in Aircraft Maintenance

    Level 2 Level 3

  • Aerospace and Aviation Engineering (Competence) (4605)

    The qualification within this suite is included in the Engineering Technician apprenticeship standard. The apprenticeship is for Engineering Technicians in the Aerospace and Aviation, Maritime Defence and wider Advanced Manufacturing and Engineering Sector. The qualifications within the 4605 suite r

  • Aerospace and Aviation Engineering (Knowledge) (4705)

    The qualification within this suite is included in the Engineering Technician apprenticeship standard. The apprenticeship is for Engineering Technicians in the Aerospace and Aviation, Maritime Defence and wider Advanced Manufacturing and Engineering Sector. The qualifications within the 4705 suite r

  • Africa

    We offer vocational and leadership qualifications as well as training services to centres and education providers in 15 countries in sub-saharan Africa

  • Agriculture (0073)

    Focusing upon the major principles and practices within modern agriculture in a College-based setting, the learner will be able to start or build on a career in the Farming Industry. UCAS tariff Certificate in Land Based Services Grade

    Level 2 Level 3

  • Agriculture Apprenticeships - Wales and Northern Ireland

    Agriculture apprenticeships provide learners with skills in specialist areas of expertise while gaining knowledge of the wider livestock or arable farms profession. Areas include how to prepare and cultivate sites for planting crops; operate a tractor with attachments and harvest and store crops.&nb

  • Agriculture, Environment and Animal Care - T Levels

    We are developing the T Level Technical Qualifications (TQs) in the two pathways within the Agriculture, Environmental and Animal Care route, with first teaching Agriculture, Land Management and Production from September 2023 and Animal Care and Management from September 2024.

  • Air Cabin Crew (4849)

    Important Update: All awarding organisations are required by external regulators and funding agencies to regularly review performance and take-up of their products and services. Following a review City & Guilds has come to the difficult decision to no longer offer qualifications in Air Cabin Cre

    Level 2

  • Alex Loney

    City & Guilds technical advisors are on hand to provide guidance and answer queries from our centres and employers across all our industries. View Alex's profile and discover how she can support you.

  • Alicja Twarowska

    City & Guilds technical advisors are on hand to provide guidance and answer queries from our centres and employers across all our industries. View Amelia's profile and discover how she can support you.

  • Alison Whittle

    City & Guilds technical advisors are on hand to provide guidance and answer queries from our centres and employers across all our industries. View Alison's profile and discover how she can support you.

  • Amelia Woodward

    City & Guilds technical advisors are on hand to provide guidance and answer queries from our centres and employers across all our industries. View Amelia's profile and discover how she can support you.

  • Andrew Collinge

  • Animal Care (0074)

    Focussing upon the major principles and practices of animal care and welfare, from managing a pet shop or grooming dogs to caring for exotic animals, the learner will be able to start or build on a career in the Animal Care Industry.  UCAS tariff Certificate in Land Based Services

    Level 2 Level 3

  • T Level Agriculture, Environmental and Animal Care (8717)

    There are two pathways within the Agriculture, Environmental and Animal Care route: Agriculture, Land Management and Production Animal Care and Management (available from September 2024) Each pathway includes the common core and a choice of core pathways and occupational specialisms. The c

    Level 3

  • Anne Rogers

    City & Guilds technical advisors are on hand to provide guidance and answer queries from our centres and employers across all our industries. View David's profile and discover how he can support you.

  • Annual Review of Prices

    We review our prices every year as part of the annual review of our products and services.

  • Apprenticeship Funding Reforms

    Find out more about funding and grants available for the government apprenticeship standards administered by City & Guilds and apprenticeship levy.

  • Apprenticeship for Machinist – Advanced Manufacturing Engineering Competence (1271)

    The qualification within this suite is included in the Engineering Technician apprenticeship standard. The apprenticeship is for Engineering Technicians in the Aerospace and Aviation, Maritime Defence and wider Advanced Manufacturing and Engineering Sector. The qualifications within the 1271 suite r

  • Apprenticeship for Machinist – Advanced Manufacturing Engineering Knowledge (1272)

    The qualification within this suite is included in the Engineering Technician apprenticeship standard. The apprenticeship is for Engineering Technicians in the Aerospace and Aviation, Maritime Defence and wider Advanced Manufacturing and Engineering Sector. The qualifications within the 1272 suite r

  • Apprenticeships Standards

    City & Guilds offer a wide range of apprenticeship programs for every level of apprentice. Check out all the different apprenticeship standards on offer here.

  • Apprenticeships at Calderdale College - Success Stories

  • Apprenticeships

    Explore City & Guilds range of apprenticeships and options to gain recognised qualifications and improve the sustainable skills of your employees.

  • Art and Design - 2D and 3D (7156)

    Our certificates and diplomas in Art & Design in 2D and 3D Techniques,  will enable you to become a well informed designer in your chosen craft subject, covering a wide range of skills from life drawing, printmaking techniques, scenic painting,  warm and cool glass techniques to c

    Level 1 Level 2

  • Assessment and Quality Assurance (6317)

    The Education and Training Foundation (ETF), in association with City & Guilds, has produced revised guidance for the Assessment and Quality Assurance qualifications available across all Awarding Organisations. This can be found, alongside a guide to the key changes, on the ETF's FE Advice websi

    Level 3 Level 4

  • Assistant Practitioners (3576)

    This diploma is part of an apprenticeship framework, developed by Skills for Health. This diploma is aimed at all assistant practitioners. It focuses on consolidation of learning and on embedding consistently good practice in core areas, as well as the development of additional knowledge and skill

    Level 5

  • Associate Privacy Notice

    City & Guilds is committed to data security and the fair and transparent processing of personal data. This privacy notice sets out how City & Guilds, a City & Guilds Business or ILM, a City & Guilds Business, treat the personal data which you provide to us in compliance with applicable data protecti

  • Assured vacancies

  • Augmentative and Alternative Communication (3716)

    The award and certificate in Augmentative and Alternative Communication qualifications are designed to be wide ranging qualifications that allow learners to develop effective communication. It is designed to be taught or facilitated by a variety of professionals and carers including teachers, speech

    Entry 2 Entry 3 Level 1

  • Autocare Technician (9304)

    This level 2 apprenticeship standard is aimed at learners who would like to become autocare technicians. An Auto-care Technician carries out a range of services and repairs to cars, car derived vans and light goods vehicles, working in an Auto-care or “Fast-Fit” Centre, which may be part

  • Autocare apprentices gear up for career success - Success Stories

  • Automotive Apprenticeships (9420)

    Our Automotive Apprenticeships provide learners with knowledge and skills in specialist areas of expertise while gaining knowledge of the wider automotive profession. Areas include vehicle maintenance and repair, roadside recovery to vehicle body and paint. Please note: Key Skills (3638) closed

    Level 2 Level 3

  • Automotive Apprenticeships - Northern Ireland

    Automotive Apprenticeships provide learners with knowledge and skills in specialist areas of expertise while gaining knowledge of the wider automotive profession. Areas include vehicle maintenance and repair, roadside recovery to vehicle body and paint. Whilst we do not offer a single point of r

  • Automotive Maintenance and Repair (7270)

    Our Light Vehicle Maintenance and Repair Competence qualifications are for those working on maintaining and repairing vehicles (such as cars, vans, trucks or motorycles) who would like to demonstrate their competence within their workplace. Learners can progress from their first workshop repair job

    Level 2 Level 3

  • Automotive Maintenance and Repair (7290)

    NOW LIVE: Level 3 Award in Knowledge of Hydrogen Fuel Cell Electric Vehicles and Components (7290-53) As the automotive landscape evolves with the rise of hydrogen-powered vehicles, our new qualification empowers individuals to enhance their knowledge and skills in safely working on and around Hydro

    Level 1 Level 2 Level 3 Level 4

  • Automotive Maintenance and Repair SVQ (5311)

    For people working on maintaining and repairing the paint and bodywork of vehicles who would like to demonstrate their competence on their own workplace in Scotland.

    SCQF 6

  • Automotive SVQ (5310)

    For people working on maintaining and repairing vehicles (such as cars, vans or trucks) who would like to demonstrate their competence on their own workplace in Scotland. Learners can progress from their first workshop repair job to a supervisory role in a small family-run operation, a main dea

    SCQF 5 SCQF 7

  • Aviation Maintenance (Competence) (4608)

    The qualification within this suite is included in the Engineering Technician apprenticeship standard. The apprenticeship is for Engineering Technicians in the Aerospace and Aviation, Maritime Defence and wider Advanced Manufacturing and Engineering Sector. The qualifications within the 4608 suite r

  • Aviation Maintenance (Knowledge) (4708)

    The qualification within this suite is included in the Engineering Technician apprenticeship standard. The apprenticeship is for Engineering Technicians in the Aerospace and Aviation, Maritime Defence and wider Advanced Manufacturing and Engineering Sector. The qualifications within the 4708 suite r

  • Aviation Operations on the Ground (4877)

    These qualifications will allow you to prove your skills working in an airport - whether at the departure gate or in the terminal. You'll build on your communications and operational skills and show you have the underlying knowledge needed for your particular role.

    Level 2 Level 3

  • Aviation on the Ground Apprenticeships (9883)

    Our Aviation on the Ground Apprenticeships provide learners with the skills needed to progress within a role in ground handling and airport operations. From runway maintenance and dealing with air passengers to ensuring they receive their luggage at their destination.  Please note: Key Skill

  • Construction Skills (SCQF) (6619)

    These qualifications provide the ideal introduction to the construction industry and cover essential skills in the following construction trades: bricklaying, carpentry and joinery, plastering, painting and decorating, construction operations, wall and floor tiling, electrical and plumbing.

    SCQF 3 SCQF 4

  • Hair and Beauty SCQF (6909)

    This suite of Hair and Beauty qualifications covers a range of knowledge and skills at various levels to support career progression within the industry.  

    SCQF 4 SCQF 5 SCQF 7

  • Employability Skills (5546)

    Employability Skills qualifications are designed to support an individual successfully gaining a job, progressing in a chosen field, preparing the individual for further study and supporting the development of techniques required for successful independent living. These qualifications are aimed at

    Entry 2 Entry 3 Level 1 Level 2

  • Award in Transition to Playwork (4974)

    Our suite of Playwork qualifications is designed to give you the skills, knowledge and competence required for a career in playwork. The suite consists of qualifications at levels 2, 3 and 5. More information on the suite can be found on the 4964 qualifications web page. You'll gain the skills

    Level 3

  • Parking Enforcement (2950)

    This qualification will enable you to learn, develop and practise the essential skills needed to work as a parking enforcement officer (Level 2) or Notice Processor (Level 3).  It recognises your professional ability and will help you to progress in your career.

    Level 2

  • BSE Employer & Industry Board

    City & Guilds formed a BSE Employer Industry Board of experts to show our commitment to meeting employers’ needs in the sector.

  • Barbering Professional EPA (9037)

    Coming Soon: The Level 2 Barbering Professional Apprenticeship is designed for an apprentice who is looking for a career in Barbering. Barbering Professional Apprenticeship enables the apprentice to provide practical skills and knowledge which is personalised to client requirements whilst providing

  • Barista Skills (7102)

    Do you like a cafe latte?  Americano? Want to become a barista?  With this qualification you'll gain the knowledge and skills you need to prepare and serve hot and cold drinks in any environment.

    Level 2

  • Beauty Professional Qualifications (7003)

    The Level 2 Diploma for Beauty Professionals has been created to meet the current needs of employers in the Beauty Industry. It can be taken either as a standalone qualification, or as part of the mandatory on-programme learning for the Beauty Therapist apprenticeship standard ST0630 version 1

    Level 2

  • Beauty Therapist (9129)

    The level 2 apprenticeship standard for Beauty Therapist is designed for apprentices working in the beauty industry. A Beauty Therapist works in one of the largest, trusted, professional and continually expanding industries within the Hair and Beauty sector. The work environment can be varied in siz

  • Beauty Therapy (3007)

    Our certificates and diplomas cover a wide range of skills, from nail technology, facials, make up, waxing and lash and brow treatments through to body massage, facial and body electrotherapy, epilation and spa treatments. 

    Level 1 Level 2 Level 3

  • Beauty Therapy (3003)

    These Beauty Therapy qualifications are for anyone interested in starting or advancing a beauty therapy career.  Our certificates and diplomas cover a wide range of skills, from nail technology, photographic make up, facials, waxing and lash and brow treatments through to body massage, theatric

    Level 2 Level 3

  • Beauty Therapy - Nails and Spa (6003)

    The following qualification is now closed: 603/0358/X  Level 2 Technical Certificate in Beauty Retail (360) (6003-21) The Level 2 Technical Certificate in Beauty Therapy (450) is aimed at learners that are looking to start a career in the beauty therapy industry.  Learners could progress

    Level 2 Level 3

  • Beauty Therapy Apprenticeships - Wales and Northern Ireland

    Beauty therapy apprenticeships provide learners with skills in specialist areas of expertise while gaining knowledge of the wider beauty profession. Areas include waxing, manicure and pedicure, body and head massage and tanning treatments. Further details of the Beauty Therapy Apprenticeship Framew

  • Beauty and Complementary Therapies

    City & Guilds offers a wide range of qualifications in Beauty and Complementary Therapies, including Introductory, Higher Level and apprenticeship options. Learn more.

  • Beauty and hairdressing industry videos

  • Beauty industry partners

    City & Guilds formed a Beauty & Complementary Therapies Industry Advisory Board of experts to show our commitment to meeting employers’ needs in the sector.

  • Become an apprentice

    Apply to become an apprentice with City & Guilds to gain industry leading training and qualifications, while earning a wage to kick start your career.

  • Becoming a Qualified Electrician and Progressing Your Career

    Explore career routes into the electrical sector with our introductory guides to courses, apprenticeships, and skills training for continuous professional development.

  • Bee Hurd

    City & Guilds technical advisors are on hand to provide guidance and answer queries from our centres and employers across all our industries. View Bee's profile and discover how she can support you.

  • Book-Keeping and Accounting (8991)

    These qualifications are available at levels 1-3, and evaluate learners' abilities to produce accounts for businesses. They are suitable for anyone looking for a qualification as the starting point for a career in book-keeping and accounts or who wish to enhance their skills to progress their career

    Level 1 Level 2 Level 3

  • Bricklaying (6705)

    Bricklaying is one of the traditional trades both in the UK and around the world - Sir Winston Churchill is known to have enjoyed laying bricks and building walls during his lifetime. Those studying bricklaying will learn a variety of skills to enable them to build, repair and maintain the coun

    Level 1 Level 2 Level 3

  • Bricklaying (7905)

    First teaching of this qualification is September 2017 The Level 2 Technical Certificate in Bricklaying is aimed at learners that are looking to start a career in the construction industry as a bricklayer. Learners could progress into employment as a bricklayer, onto an apprenticeshi

    Level 2 Level 3

  • Bricklaying (SCQF) (6805)

    Bricklaying is one of the traditional trades both in the UK and around the world - Sir Winston Churchill is known to have enjoyed laying bricks and building walls during his lifetime. Those studying bricklaying will learn a variety of skills to enable them to build, repair and maintain the country's

    SCQF 4 SCQF 5 SCQF 6

  • Building Information Modelling (6073)

    As the Construction and Built Environment industry moves into a new technological era, it is essential that people working in the industry enhance their digital skills. Building Information Modelling (BIM) involves creating and using intelligent 3D models to develop and communicate project decisions

    Level 3

  • Building Regulations for Electrical Installations in Dwellings (2393)

    Work in building construction or as a domestic electrician?  Familiarise yourself with important building requirements and compliance methods with the Certificate in Building Regulations for Electrical Installations in Dwellings.

    Level 3

  • Building Services Engineering

    As the Building Services Engineering (BSE) industry moves towards a more sustainable future with new advanced installations and technologies, there has never been a better time for learners to kick-start their career.

  • Building Services Engineering

    The new and improved building services engineering portfolio has new craft qualifications such as plumbing, heating and electrical and gas installation, with a range of support materials.

  • Building Services Industry portfolio

  • Building Services Studies (7201)

    This qualification allows learners to gain, develop and practice the skills required for employment and/or career progression in building services, plumbing, or electrical work.

    Level 1

  • Built Environment Services

    City & Guilds offers a range of qualifications in Built Environment Services, including Introductory, Higher Level and apprenticeship options. View our list of qualifications and apprenticeships. 

  • Business Administration (5528)

    The Level 2 and 3 Diplomas are hybrid qualifications, made up of competence and knowledge units, whilst the Level 4 NVQ Diploma is competence based.  From learning to carry out basic administrative tasks to gaining higher level support skills, qualifications in Business Administration can

    Level 2 Level 3 Level 4

  • Business Administration

  • Business Administrator Apprenticeship End-point Assessment (9473)

    The level 3 apprenticeship standard for the Business administrator is designed for apprentices in administrative roles. Business administrators show excellent administrative skills and behaviours as well as strong product and/or service knowledge. They provide service in line with business administr

  • Business Improvement Techniques (7576)

    This suite of qualifications provides the learner with all of the skills (from basic to advanced) in order to effectively monitor and make improvements to production and manufacturing processes.  The learner will be assessed in the workplace and on completion of this qualification the lear

    Level 2 Level 3 Level 4

  • Business Skills teaching and learning resources

    Explore the range of City & Guilds teaching & learning resources for Business Skills, including textbooks. We offer a full breadth of teaching & learning materials.

  • Business Skills

    City and Guilds offer a full suite of management courses and skills qualifications across a range of levels. They are designed to suit all learning needs and cover all sectors within Business Skills.

  • Business and Administration (4475)

    These qualifications cover the essentials of business administration, from event support to project management, enabling the learner to provide administrative support in a range of environments. There are options for those who are new to the job, as well as those with more experience. For more det

    Level 2 Level 3

  • Business and Administration (4418)

    Learn the skills you need to start off a career in office administration with a Business and Administration qualification. You'll learn the essentials of keeping an office running - handling the phones and mail, creating business documents and welcoming visitors. You can also choose units covering

    Level 1

  • Business and Administration (4428)

    From learning to carry out basic administrative tasks to gaining higher level support skills, these qualifications include a wide range of units to meet the needs of learners and employers. They are also required components of the Level 2 and 3 Apprenticeships in Business and Administration. I

    Level 1 Level 2 Level 3

  • Business and Administration (SVQ) (4436)

    These flexible qualifications will help you to progress from your first role in business administration to team leader, manager and beyond. With a wide range of optional units available, you can pick and choose to meet the needs of your employer or your specific career path.

    SCQF 6

  • Business and Professional Administration (4710)

    This qualification is designed to provide learners with the knowledge and understanding relevant to their chosen career paths and aspirations within a Business and Professional Administration context. The qualification will act as a technical certificate within the Council for Administration&rsquo

    Level 4

  • Butlers Diploma (7105)

    The Diploma for Butlers can help you find a job as a Butler or take on a more senior role in a prestigious establishment or household, including gaining specialised skills to help you manage a team and a household.

    Level 3

  • Cabin Crew Apprenticeships

    Cabin crew apprenticeships provide learners with the knowledge and skills needed to carry out the job role of an air cabin crew member. From delivering in flight customer service to ensuring safety and care of airline passengers. Whilst we do not offer a single point of registration for this fra

  • Care Leadership and Management Apprenticeship - Wales

    Care Leadership and Management Apprenticeship Apprenticeship provides learners with the knowledge and skills to manage in adult health and social care and children and young people settings in Wales. Whilst we do not offer a single point of registration for this framework we do offer the co

  • CareTech

  • Caribbean and the Americas

    We offer a portfolio of internationally recognised qualifications and services to our customers in the Caribbean and the Americas

  • Caring for Children (4237)

    These qualifications provide an introduction to caring for children and help develop the skills and knowledge learners need to care for children. Learners will cover topics such as communicating with children, engaging children through activities, supporting learning and planning fo

    Level 1

  • Carpentry & Joinery (7906)

    The Level 2 Technical Certificate in Site Carpentry and the Level 2 Technical Certificate in Architectural Joinery are aimed at learners that are looking to start a career in the construction industry as a site carpenter or architectural joiner.  Lea

    Level 2 Level 3

  • Carpentry and Joinery (6706)

    This qualification is aimed at learners aged 16 and above who work or want to work in the construction industry and specialise in working with wood. There are four trade areas available: site carpentry, bench joinery, shopfitting joinery, and wood machining. UCAS tariff Level 3 Diploma in Site Carp

    Level 1 Level 2 Level 3

  • Carpentry and Joinery (SCQF) (6806)

    This qualification is aimed at learners aged 16 and above who work or want to work in the construction industry and specialise in working with wood. There are four trade areas available: site carpentry, bench joinery, shopfitting joinery, and wood machining.

    SCQF 4 SCQF 5 SCQF 6

  • Carpentry and Joinery (SVQs) (8172)

    This qualification is aimed at learners aged 16 and above who work or want to work in the construction industry and specialise in carpentry.   

    SCQF 6

  • Case Studies

  • Case Studies

    Read how organisations across a variety of industries are using the Apprenticeship levy to meet skills gaps within their workforce

  • Case Studies

    Read inspiring City & Guilds International Case Studies transforming the lives of people in more than 80 countries.

  • Case Studies

    Listen to what teachers and tutors are saying about functional skills and e-functional skills with City & Guilds.

  • Case Study: ILP Pedas

  • Case Study: League Managers Association

  • Case Study: Ministry of Education and Youth

    How working with the Ministry of Education and local educators has allowed City & Guilds to support young learners .

  • Case Study: SDGC

  • Case study - Exeter College - Success Stories

  • Case study - Middlesbrough College - Success Stories

    We visited Middlesbrough College who have been delivering the Onsite Construction and Building Services Engineering T Levels since 2021 and have since added more T Levels to their curriculum.

  • Case study - Oldham College - Success Stories

    We visited Oldham College who have been delivering the Building Services Engineering T Level since 2021 and have since added more T Levels to their curriculum.

  • Centre Contact Forms and Roles

  • Centre Winners

  • Centre development

    Find out how easy we work with centres and the supporting their development.

  • Centre document library

    The centre document library is designed for City & Guilds centres, with practical guidance about; malpractice, learner exam administration, policies and procedures.

  • Centre-based Land-based Service Engineering (0075)

    The Certificate and Diploma in Land-based technology provide a stepping stone into the workplace, higher education, or career progression. Based mainly in the classroom, you will also be able to practise essential engineering skills in a land-based work environment. UCAS tariff Certificate in

    Level 2 Level 3

  • Centres - Digital Credentials

  • Centres

    A City & Guilds approved centre is a local education provider, authorised to deliver and assess our qualifications. It helps your business attract learners

  • Certificate Supplements - International

  • Certificate in Aircraft Maintenance (2680)

    Aviation Maintenance Mechanics carry out Flight-Line maintenance and ground handling of a wide range of military aircraft and civil aircraft, from small aeroplanes to passenger airliners, jet fighters and helicopters. They are expected to carry out approved scheduled maintenance processes and defec

    Level 2

  • Electrical Power Engineering (SCQF) (2305)

    These qualifications replaced the 2343 Electrical Power Engineering qualifications that expired in March 2021. The updated qualification content is based on the National Occupational Standards developed by Energy & Utility Skills for the industry.

    SCQF 5

  • Electrical Power Engineering (2343)

    These qualifications were replaced by 2305 Electrical Power Engineering qualifications in March 2021. The updated qualification content is based on the National Occupational Standards developed by Energy & Utility Skills for the industry. These SCQF level 5 & 6 knowledge and competence qual

    Level 5 Level 6 SCQF 5

  • Painting and Decorating (SCQF) (6807)

    This qualification is aimed at learners aged 16 and above who work or want to work in the construction industry and specialise in the area of painting and decorating.

    SCQF 4 SCQF 5 SCQF 6

  • Certificates and Credentials

    Discover our certificates & digital credentials recognising learner achievements. Explore accreditation options for City & Guilds qualifications.

  • Chef de Partie (9085)

    The Chef de Partie Level 3 apprenticeship is for learners working in a wide range of hospitality settings across the service and commercial sectors. A chef de partie is responsible for running a specific section of the kitchen. This type of chef usually manages a small team of workers, which they

  • Childcare

    Childcare qualifications for Early Years, Playwork, Support teaching and Learning in Schools. For those working or hoping to work with children or seeking career progression. Visit page. 

  • Children and Young People's Workforce (4227)

    4227-06 Level 3 Diploma for Children's Care, Learning and Development (Wales & Northern Ireland) and 4227-08 Level 5 Diploma in Leadership for Children's Care, Learning and Development (Management) (Wales and Northern Ireland) have been extended for Northern Ireland ONLY until 30 November 2020.&

    Level 2 Level 3 Level 5

  • Children and Young People, Playwork and Youthwork

    City & Guilds childcare courses, Children and Young People, Playwork and Youthwork qualifications. Leading vocational education and training organisation.

  • Children's Care Learning and Development (Northern Ireland) (3087)

    The 3087 suite of qualifications has been designed specifically for those working in a range of roles in early years and childcare settings in Northern Ireland. The suite consists of the following qualifications: 3087-02 Level 2 Diploma in Children's Care Learning and Development (Northern Ireland

    Level 2 Level 3

  • City & Guilds Assured

    Our new Assured service is an internationally recognised seal of approval and a business improvement tool, showing you how to how to take your training from good to great.

  • F GAS and ODS Regulations (2079)

    Focussing on the major principles of F-Gas and Ozone depleting substances (ODS) in stationery refrigeration, air-conditioning and heat pump systems, learners who successfully complete this qualification will be legally entitled to work on these systems within the UK in line with the 2009 F-Gas

    Level 2

  • Retrofit (7618)

    These qualifications are designed to be delivered as a stand-alone qualification, or run along side other programs of learning, for example a study program. 

    Level 2 Level 3

  • Fundamental Inspection, Testing and Initial Verification (2392)

    A Certificate in Fundamental Inspection, Testing and Initial Verification gives you the necessary skills and confidence to inspect and test fundamental installations and conduct initial verification - a qualification that proves your ability.

    Level 2

  • Marine (2473)

    These qualifications have been developed to be included within the Foundation Phase of the new Apprenticeship Standards for Boatbuilders, Marine Engineer, and Marine Electrician which will replace the current Level 2 and Level 3 Marine, Construction, Systems Engineering and Maintenance (Bo

    Level 2 Level 3

  • Construction Operations (6574)

    PLEASE NOTE:  From 01 August 2022,  6574-21 to 28 Level 2 NVQ Diploma in Construction and Civil Engineering Operations (Construction) has been replaced with 6574-40 to 49 Level 2 NVQ in Construction and Civil Engineering Operations (Construction).  A new QAN is available, funding

    Level 2

  • Understanding Planning, Supervising and Managing Working at Height (6144)

    This single unit short course qualification has been developed in conjunction with industry experts, to provide the knowledge for planning, supervising and managing working at height. It covers health and safety and regulatory requirements, selecting and planning staff and equipment, producing wor

    Level 3

  • Digital Knowledge Qualifications (9628)

    These qualifications are designed to support learners to develop a full range of underpinning knowledge that can be used in a variety of businesses and industries that demonstrate confidence and transferability in a Digital Technology Environment. They have been developed in collaboration with emp

    Level 3 Level 4

  • Professional Recognition Awards (9200)

    The Professional Recognition Awards have been developed for those at the highest professional levels within their chosen careers. The awards enable candidates to demonstrate their knowledge and skills within any sector or role. They can also help candidates working towards higher level qualification

    Level 4 Level 5 Level 6 Level 7

  • City & Guilds SVQs in Beauty Therapy and Nail Services (6011)

    Taking an SVQ qualification will allow you to work within the Beauty and Nails industry and develop the skills and knowledge needed to begin your career as a beauty therapist or nail technician and progress to a senior beauty therapist or senior nail technician.

    Level 6

  • City & Guilds awards

    We enable customers to gain recognition by given them Medals for Excellence and Lion Awards, Professional Recognition Awards, and The Prince Philip Medal. Find out more.

  • City & Guilds closing qualifications in South Africa

  • Health and Social Care (3086)

    The 3086 suite of qualifications has been designed specifically for those working in a range of roles in health and social care settings in Northern Ireland. The suite consists of the following qualifications: 3086-02 Level 2 Diploma in Health & Social Care (Northern Ireland) 3086-03 Level 3 Dip

    Level 2 Level 3 Level 4

  • Cleaning Principles (7695)

    Important Update: All awarding organisations are required by external regulators and funding agencies to regularly review performance and take-up of their products and services. Following a review City & Guilds has come to the difficult decision to no longer offer qualifications in Cleaning Prin

    Level 2

  • Cleaning and Support Services Skills (7648)

    Important Update: All awarding organisations are required by external regulators and funding agencies to regularly review performance and take-up of their products and services. Following a review City & Guilds has come to the difficult decision to no longer offer qualifications in Cleaning and

    Level 1 Level 2 Level 3

  • Client Managers

  • Clinical Healthcare Support Apprenticeships - Northern Ireland

    Clinical Healthcare Support Apprenticeships provide learners with the knowledge and skills to work in a variety of health care settings providing vital assistance to healthcare professionals in diagnosing, treating and caring for patients. Whilst we do not offer a single point of registration for

  • Clinical Skills (3051)

    The roles of healthcare assistants and domiciliary care workers, based in either community, residential or NHS settings, are under constant review. Increasingly these workers will be required to undertake more basic clinical tasks when they support service users in their nursing homes, supporte

    Level 2

  • Commis Chef (9081)

    The Commis Chef Level 2 apprenticeship is for learners working in a wide range of hospitality settings across the service and commercial sectors. A commis chef is the most common starting position in many kitchens.  A commis chef prepares food and carries out basic cooking tasks under the sup

  • Communications Cabling (3668)

    Opening for registrations in early 2022 The level 2 Award in Communication Cabling helps learners to develop the knowledge and skills required to become effective in the installation of communication cables and connecting to relevant systems.  For those who wish to progress further, the L

    Level 2 Level 3

  • Communications Cabling and Networks (3667)

    The Award in Communication Cabling helps develop the knowledge and skills required to become effective in the installation of communication cables and connecting to relevant systems. For those who wish to progress further, the Certificate in Designing and Planning Communications Networks builds on t

    Level 2 Level 3

  • Complementary Therapies (7607)

    Our Level 3 Diploma in Complementary Therapies is recognised by the regulatory body CNHC and the following professional associations.  CHP (Complementary Health Professionals) GCMT (General Council Massage Therapy) Reflexology Forum  AoR (Association of Reflexologis

    Level 3

  • Computer Aided Design (7689)

    City & Guilds CAD courses provide comprehensive training on Computer Aided Design software. Our range of CAD training qualifications will help you develop your career in manufacturing or engineering design, whether you're just starting out or you're an experienced designer looking to acquire spe

    Level 1 Level 2 Level 3

  • Computerised Accounts (8989)

    The Level 1/2/3 Award in Computerised Accounts (8989-01/02/03) aims to: meet the needs of candidates who work or want to work in job roles such as Accounting technicians, Accounts/Finance clerks, Private practice accountants.   These qualifications allow learners to develop and prac

    Level 1 Level 2

  • Confined Spaces (6150)

    The 6150 qualifications have been replaced by 6160 Confined Spaces. The updated qualification content is based on the National Occupational Standards developed by Energy & Utility Skills for the industry These qualifications are for those who have to enter, supervise or manage confined spaces.

    Level 2 Level 3 Level 5

  • Confined Spaces (6160)

    These qualifications replaced 6150 in December 2021. They are for those who have to enter, supervise or manage confined spaces. They are short course single unit qualifications and the updated qualification content is based on the National Occupational Standards developed by Energy & Utility Ski

    Level 2 Level 3 Level 4

  • Construction (6165)

    A qualification in Construction helps you understand the principles behind construction and design. You'll develop the critical judgement to take on high level technician roles in the construction industry. These qualifications could help you develop your career to become a senior technician superv

    Level 3 Level 5

  • Construction Document Success - Adult Skills

  • Construction Employer & Industry Board

    City & Guilds formed a Construction Employer Industry Board of experts to show our commitment to meeting employers’ needs in the sector.

  • Construction HLQ (4444)

    The Level 3 Advanced Professional Certificate in Construction is suitable for people in a variety of roles in the construction industry who want to develop their skills to a higher level. The Level 4 Higher Professional Diploma in Construction is suitable for people who want to establish their own c

    Level 3 Level 4 Level 7

  • Construction Operations - General Construction (6709)

    The Level 2 Certificate or Diploma in Construction Operations is official recognition of the knowledge and skills needed to work in this area of the construction field.

    Level 2

  • Construction Site Management (6578)

    These NVQ Diplomas in Construction Site Management are usually completed in the workplace. They demonstrates competency against the National Occupational Standards. They are competency qualifications in the Construction Building Apprenticeship Framework (England and Wales) (Construction Site Ma

    Level 6

  • Construction Site Supervision (6577)

    For people working in a supervisory capacity on a construction site, the NVQ Diploma in Construction Site Supervision is usually completed in the workplace, and demonstrates competency against the National Occupational Standards.

    Level 4

  • Construction Skills (6219)

    These qualifications provide the ideal introduction to the construction industry and cover essential skills in the following construction trades: bricklaying, carpentry and joinery, plastering, painting and decorating, construction operations, wall and floor tiling, electrical and plumbing. Centr

    Entry 3 Level 1

  • Construction and BSE

    Interested in delivering T Levels? Construction and Building Service Engineering T Levels from September 2021 (England only). Learn more.

  • Construction and The Built Environment

    City & Guilds Construction, Trades qualifications, plastering courses and construction courses. Leading vocational education and training organisation.

  • Construction approval process

    Follow this step by step approval process guide to get up and running with delivering City & Guilds Construction qualifications.

  • Construction

    The construction sector has a vital role to play in designing, installing, and implementing environmentally responsible buildings and infrastructure. As the industry continues to evolve with new technologies, materials, and techniques, continuous learning and upskilling are necessary to stay up to s

  • Contact Centre Operations (3411)

    Covering all the essential knowledge and skills required for a successful career in contact centre operations, these qualifications are ideal for those who are not able to access workplace-based qualifications. These qualifications are part of the Contact Centre Operations apprenticeship fram

    Level 2 Level 3

  • Contact Centre Operations (3412)

    Available at all levels, for new entrants and experienced team leaders alike, these qualifications develop a wide range of professional skills and knowledge needed for progression in contact centre operations, no matter which industry the learner is working in. This qualification is pa

    Level 2 Level 3

  • Contact Dermatitis Prevention (6911)

    Our Award is designed for learners that spend time with wet hands or use chemicals - perhaps shampooing hair, washing and preparing food, cleaning or working in an engineering job, to learn  how to protect yourself from contact dermatitis.

    Level 2

  • Contact Us - Employers

  • Contact Us

    For more information about City & Guilds Techbac, Technical Qualifications or Workplace skills; fill out our enquiry form.

  • Contact us about Assured | City & Guilds

    Contact us about the City & Guilds Assured training recognition service using this short online form and we'll get back to you shortly.

  • Contact us

    Find out how to contact City & Guilds if you're a centre, employer or learner. Find our main email and postal addresses, telephone numbers and contact forms.

  • Cookery and Service for the Hospitality Industry (6106)

    This qualification will be closed from 1 August 2021. This qualification allows you to explore different areas of the hospitality industry. 2020 DfE Performance Tables: Performance tables UCAS Tariff calculator: UCAS tariff calculator UCAS City & Guilds tariff tables: UCA

    Level 2

  • Cookie Use 1

    Find out about Sitecore Digital Marketing System, analytics, social media and Facebook Pixel in regard to website cookie use. Learn more.

  • Copyright

  • Countryside and Environment (0076)

    Develop the knowledge and skills you need to work in the countryside - from managing an estate as a gamekeeper to monitoring animal populations to keeping a river healthy for fishing. You'll learn with a training provider and gain practical experience that will give you an edge in the world of work.

    Level 2 Level 3

  • Craft (7168)

    The qualification covers using a variety of techniques, materials, tools and equipment needed for the chosen craft industry. As part of the qualification they will design, present and display the explicit craft. Also there is a need to have contact with the customer, so good communication skills ar

    Level 3

  • Creating a study programme

    Are you delivering City & Guilds qualifications? Study Programme is a Department of Education initiative which aims to individualise all learners’ education and training experience. Learn more.

  • Creative Hair and Beauty Studies (3004)

    The Creative Hair and Beauty Studies qualifications are ideal for learners looking for a career in Hair or Beauty or a combined Hair and Beauty career. These qualifications allow learners to develop their creative skills and underpinning knowledge

    Level 2

  • Creative

    City & Guilds offers a wide range of qualifications in Creative Arts, including Introductory, Higher Level and apprenticeship options. Learn more.  

  • Culinary Skills (7138)

    The Culinary Skills qualifications can help you become a chef or progress to a more senior chef's role. You'll gain a high standard of cookery skills and have the option to learn other workplace essentials like health and safety in a kitchen.

    Level 1 Level 2

  • Curriculum planning through the reforms

    What you need to know about the reforms and how they may affect curriculum planning.

  • Customer Application Form

    This form is for organisations intending to apply for centre and qualification approval with City & Guilds.

  • Customer Privacy Notice

  • Customer Service (7014)

    If you're working in a customer service and selling team, our short courses can help you take on more responsibility. You'll gain relationship-building and customer care skills to undertake your customer service role more effectively and improve the overall effectiveness of your organisation - wh

    Level 1

  • Customer Service (4417)

    Covering all aspects of customer service, from understanding and meeting customer needs, giving a great customer experience, learning from feedback and promoting your products and services, the learner will be able to move up in their career, no matter what area they are working in.

    Level 2 Level 3

  • Customer Service (8992)

    Need a fast, effective introduction to customer service or looking to take your skills to the next level? The Awards in Customer Service are for you. You'll learn how to better meet your customers' needs - a skill that can lead to a better experience for your customers and improved career prospects

    Level 1 Level 2 Level 3

  • Customer Service (4430)

    These qualifications cover Levels appropriate for learners at any stage of a career in Customer Service, from those who are just starting out - handling customer queries - to those responsible for an organisation's overall customer-service strategy - analysing customer feedback and planning improvem

    Level 1 Level 2 Level 3

  • Customer Service Foundation Learning (4411)

    The Awards/Certificates for Introduction to Customer Service qualifications cover the basic elements of how to deliver an excellence customer experience. You'll learn a range of skills from answering the telephone to applying legislation.

    Entry 3 Level 1

  • Customer Service Practitioner

  • Cyber Security Knowledge Qualifications (3660)

    These qualifications are designed for those looking for a career in cyber security technology. They provide learning that underpin two career opportunities: technical solutions - those whose focus is on the technical side work on areas such as security design and architecture, security testin

    Level 4

  • Cyber Security Technologist (9661)

    LARS number 619 Fighting cyber security threats is a multi-billion-pound industry, and one that continues to grow as threats from the likes of malware, ransomware, phishing, DDoS attacks and hacking increase.  Organisations both large and small are turning to cyber security professionals to h

  • Cyber Security Technologist Apprenticeship (9660)

    Documents for the on-programme qualifications can now be found on the 3660 webpage. The level 4 Cyber Security Technologist apprenticeship is designed for apprentices looking for a career in specific technical and risk analyst roles. Cyber Security Technologist apprentices will show excellent skill

  • Cymru

  • Data Analyst (9770)

    Registrations from 9th July 2021, bookings from 1 May 2022 and first assessments from 1 June 2022. The level 4 Data Analyst Apprenticeship is designed for apprentices looking for a career in data analytical roles. Data Analysts manage, abstract, cleanse and combine data, and undertake a range of an

  • Data Technician (9665)

    The Level 3 Data Technician Apprenticeship is designed for those looking for a career in roles involving data analysis and presentation. An employee in this occupation will be responsible for collecting and processing data under the guidance of a senior colleague within the business. Typical job

  • David McCallig

    City & Guilds technical advisors are on hand to provide guidance and answer queries from our centres and employers across all our industries. View David's profile and discover how he can support you.

  • David Pye

    City & Guilds technical advisors are on hand to provide guidance and answer queries from our centres and employers across all our industries. View David's profile and discover how he can support you.

  • Decorative Finishing and Industrial Painting Occupations (Construction) (6572)

    PLEASE NOTE: From 01 October 2021 the Level 2 & 3 NVQ Diplomas in Decorative Finishing are being replaced by new versions and a different POS.  All centres offering the current NVQs have been given auto approval to offer the new versions.  Whilst we are waiting for the funding to be ap

    Level 2 Level 3

  • Deliver Technical Qualifications

    Here you'll find everything you need to know to help you deliver our Technical Qualifications with City & Guilds.

  • Deliver additional qualifications

    Get in touch with the Business Development team of the City & Guilds office in your country or region to discuss adding qualifications to your portfolio

  • Deliver an apprenticeship

    City & Guilds are the UK's leading provider of apprenticeships and vocational training. Click here to find out more about delivering an apprenticeship.

  • Delivering our qualifications

    These pages provide you with help & guidance, covering all aspects of delivering & administering City & Guilds qualifications, including how to contact us.

  • Delivery Plans - Adult Skills

    Welcome to our ‘Delivery plan’ hub – here you’ll find a range of industry specific example delivery plans. Our aim is to assist you to design flexible programmes that meet the needs of your adult learners, linked to the requirements of various funding initiatives.

  • Delivery and Implementation

  • Dementia Care (3565)

    Currently 700,000 people in the UK have dementia and this figure is expected to double over the next few decades. The Awards in Awareness of Dementia/Certificates in Dementia Care will help to improve health and care services supporting individuals diagnosed with dementia.

    Level 2 Level 3

  • Dental Nursing (5234)

    This qualification will close for registrations on 31 July 2021 and has now been replaced by 4238. The Diploma in Dental Nursing gives learners the knowledge and skills in dental nursing both in direct chairside work and providing support in a range of dental treatments. Learners will learn about v

    Level 3

  • Dental Nursing (4238)

    The 4238 suite includes the: 4238-03 Level 3 Diploma in Dental Nursing which is a standalone qualification for those learners who work outside of England, or where they do not wish to use the apprenticeship.  4238-22 Level 3 Extended Diploma in Dental Nursing. In response to the chan

    Level 3

  • Dental Nursing Apprenticeship (9752)

    The Dental Nurse role is a key element of the dental care professionals team and complements the role of other members of the dental team. One of the primary roles is to provide chairside support to dental professionals and deliver a high level of patient care. Dental nurses may work in a variety of

  • Design and Craft (7716)

    The course in Design and Craft is available in over 100 crafts such as fashion, ceramics, media, interior decoration, textiles, woodwork, flower arranging, corsetry, cake decoration and bookbinding.

    Level 1 Level 2 Level 3 Level 4

  • Design, Erection and Verification (2396)

    This qualification helps to develop the essential, up-to-date knowledge and techniques needed to professionally design and install or inspect and test electrical systems.

    Level 4

  • Developmental Maths & English

  • Diane Mitchell

    City & Guilds technical advisors are on hand to provide guidance and answer queries from our centres and employers across all our industries. View Diane's profile and discover how she can support you.

  • Digital Credentials

    Learn about digital credentials - helping you see all skills. Join 1000s of organisations who are using digital credentials to revolutionise how they see skills.

  • Digital Functional Skills Qualifications

    Explore funded City & Guilds digital Functional Skills at Entry Level 3 and Level 1, replacing Functional Skills ICT.

  • Digital Industries Apprenticeships (9648)

    Documents for the on-programme qualifications can now be found on the 9628 webpage. The level 3 and 4 Digital Industries Apprenticeships are designed for apprentices in looking for a career in specific digital roles. Digital Industries Apprentices will show excellent skills and understanding of the

  • Digital Learning Form

    Fill out the Digital Learning Form to select which e-learning product you are interested in? Learn more.

  • Digital Learning

    Broaden your students learning options with City & Guilds interactive digital learning. We have developed flexible, relevant and engaging programmes to support you.

  • Digital Resources

    Maximise your Functional Skills delivery with e-Functional Skills reloaded - an online teaching & learning resource supporting you from initial assessment to exam success.

  • Digital Solutions Managers

    Our Digital Solutions Managers are here to support colleges and training providers to ensure that they are well set up to deliver a great learning experience, enabled by technology.

  • Digital Support Technician (9703)

    This EPA is for the revised Digital Support Technician standard (ST0120 v1.1). For centres with apprentices intending to take EPA for the previous version of this standard (ST0120 v1.0), please go to the 9700 webpage. The Level 3 Digital Support Technician Apprenticeship is designed for apprentices

  • Digital Support Technician (9700)

    This EPA is for the previous version of the Digital Support Technician standard (ST0120 v1.0). For centres with apprentices intending to take EPA for the revised version of this standard (ST0120 v1.1), please go to the 9703 webpage. The Level 3 Digital Support Technician Apprenticeship is designed

  • Digital and IT

    City & Guilds offers a wide range of qualifications in Digital and IT, including Introductory, Higher Level and apprenticeship options. Learn more.

  • Diploma for Customer Service (2794)

    City & Guilds Level 2 Diploma for Customer Service Practitioner The City & Guilds Level 2 Diploma for Customer Service Practitioners qualification is suitable for anyone who is involved in any customer focused role in any industry. The objective of the qualification is to support a custom

    Level 2 Level 3

  • Diploma in Dog Grooming (7863)

    Coming soon: Registrations for the Level 2 Dog Grooming Assistant (7863-02) will open from 1st September 2020. This qualification is for people who are looking to start a career within the dog grooming industry.

    Level 2 Level 3

  • Scotland VRQs in Maintenance & Repair (5380)

    These qualifications are for anyone interested in starting or developing a career in the motor industry to maintain and repair different types of vehicles (such as cars, vans or trucks) in Scotland.

    SCQF 5 SCQF 7

  • Vehicle Maintenance and Repair (SCQF VRQs) (4390)

    These qualifications are for anyone interested in starting or developing a career in the motor industry to maintain and repair different types of vehicles (such as cars, vans or trucks) in Scotland.

    SCQF 5 SCQF 7

  • Motor Vehicles Apprenticeships - Scotland (9242)

    Our Scottish Motor Vehicle Apprenticeships provide learners with knowledge and skills in specialist areas of expertise while gaining knowledge of the wider automotive profession. Areas include vehicle maintenance and repair to vehicle body and paint. Apprentices registered on this package will

    Level 3

  • Maintenance Operations (SCQF) (6811)

    This qualification allows candidates to learn, develop and practise the skills required for employment and/or career progression in Maintenance Operations.

    SCQF 5

  • Plastering (SCQF) (6808)

    This qualification is aimed at learners aged 16 and above who work or want to work in the construction industry and specialise in the area of painting and decorating.

    SCQF 4 SCQF 5 SCQF 6

  • Diploma in Teaching (Further Education and Skills) (6504)

    Coming Soon: This will be available for registration and first teaching from September 2024, replacing the Level 5 Diploma in Education and Training (6502-51/52). This qualification has been developed to enable those working or intending to work in the Further Education and Skills sector (FES)

    Level 5

  • SCQF VRQs in Accident Repair (5381)

    These qualifications are for anyone interested in starting or developing a career in the motor industry in accident repair maintaining and repairing the paint and bodywork of a vehicle. Whether you want to start your first body workshop job or to progress to a role where you supervis

    SCQF 5 SCQF 6

  • Vehicle Accident Repair (SCQF VRQs) (4391)

    These qualifications are for anyone interested in starting or developing a career in the motor industry in accident repair maintaining and repairing the paint and bodywork of a vehicle. Whether you want to start your first body workshop job or to progress to a role where you supervis

    SCQF 5 SCQF 6

  • Wall and Floor Tiling (SCQF) (6810)

    This qualification allows candidates to learn, develop and practise the skills required for employment and/or career progression in Wall and Floor Tiling.

    SCQF 4 SCQF 5

  • Diplomas for the Hair Professionals-Hairdressing and Barbering (7002)

    The Level 2 Diploma in Professional Hairdressing and Level 2 Diploma in Professional Barbering have been designed by employers for learners wishing to work either as a hairdresser or barber. Both Diplomas will lead to the achievement of the Hairdressing Professional Standard, alongside the relevant

  • Diplomas in Rail Engineering Competence (6499)

    The UK is facing a shortage of railway engineering and operating skills to deliver the investment in renewing and improving the existing railway, together with exciting projects such as Thameslink, Crossrail 1 & 2, the Intercity Express Programme, High Speed 2 & 3 and Network Rail’s vi

    Level 2 Level 3

  • Diplomas in Rail Engineering Knowledge (6497)

    The UK is facing a shortage of railway engineering and operating skills to deliver the investment in renewing and improving the existing railway, together with exciting projects such as Thameslink, Crossrail 1 & 2, the Intercity Express Programme, High Speed 2 & 3 and Network Rail’s vi

    Level 2 Level 3

  • Dog Grooming (7763)

    City & Guilds dog grooming courses can help you become a dog groomer or build on an existing career in the industry. Our dog grooming training focuses on the principles and practices of modern dog grooming techniques. 

    Level 2

  • Dominic Green

    City & Guilds technical advisors are on hand to provide guidance and answer queries from our centres and employers across all our industries. View Dominic's profile and discover how he can support you.

  • Dovecote Park

  • Drive success through increasing effectiveness with Grow Your Business

    Drive success by increasing effectiveness with City & Guilds. From CPD and consultancy to funding advice. Grow your business with City & Guilds.

  • Dry Lining (6713)

    Dry lining is the fitting of plaster board or other board material to finish walls and ceilings, in place of the more traditional plastering. Many modern domestic and commercial properties will be finished with dry lining instead of plaster, and this qualification will provide you with the skil

    Level 2

  • E-books

    Digital versions of our textbooks can be accessed as e-books via a Blackboard or Moodle-based VLE, the VitalSource Bookshelf app or our SmartScreen platform.

  • E-volve Support

    E-volve: Secure online assessment platform for learners & staff. Access tests, results, and reports easily with City & Guilds' e-volve support.

  • E-volve

    Forget June-December exam cycles, save time and money, and receive instant feedback and exam results with e-volve.

  • EPA Document Library

    A collection of support and guidance materials to aide your EPA journey.

  • EPA Partnership

    Our EPA Partnership Managers are on hand to support our customers through the entire apprenticeship journey, helping to navigate the process of End-point assessment.

  • EPA Support Team

    A key pillar in our apprenticeship offer is our people and at City & Guilds we take a personal approach in supporting our customers as they navigate the world of apprenticeship standards.

  • ESOL Skills for Life (4692)

     ESOL Skills for Life qualifications support speakers of other languages based within the UK to develop their English language skills for work, further learning or everyday life. This revised suite of ESOL Skills for Life qualifications replaces the previous suite (3692). It includes 'single-mo

    Entry 1 Entry 2 Entry 3 Level 1 Level 2

  • ESOL Skills for Life

    What sets City & Guilds ESOL Skills for Life apart? Find out about ESOL skills structure, assessment and support. Learn more

  • ESOL e-learning

    We have partnered with Klik2Learn to offer Journey 2 English, a digital course for intermediate learners of English.

  • Early Years Educator (9062)

    This EPA is now open for registrations.  Bookings will be available from 1st July 2020. Early Years Educators are highly trained professionals who play a key role in ensuring that young children learn and develop well and are kept healthy and safe. They work in a range of settings including fu

  • Early Years Practitioner (9061)

    Early Years Practitioners work in a range of private and public settings to deliver the Early Years  Foundation Stage (EYFS) requirements set by government for the learning, development and care of children from birth to 5 in both indoor and outdoor environments. The broad purpose of the occ

  • Early Years Practitioner (Early Years Educator) and Early Years and Childcare (3605)

    The following qualifications will be closed from 1 September 2019: •3605-32 601/7440/7 City & Guilds Level 3 Advanced Technical Extended Diploma for the Early Years Practitioner (Early Years Educator) (1080) •3605-31 601/7439/0 City & Guilds Level 3 Advanced Technical Diploma i

    Level 3

  • East Asia, ASEAN and Greater China

    We offer vocational qualifications, accreditation and consultancy to training providers, employers and governments throughout the ASEAN region.

  • Education and Training (6502)

    Important Notice – Replacement Qualification from September 2024 From September 2024 the new 6504-51 Level 5 Diploma in Teaching (FE and Skills) will replace the 6502-51/52 Level 5 Diploma in Education and Training (or ‘DET’) as the recognised teaching qualification for the FE and

    Level 3 Level 4 Level 5

  • Education and training

    City & Guilds offers a wide range of qualifications in Education and Training, including Introductory, Higher Level and apprenticeship options. Learn more.

  • Electric Vehicle Charging (2919)

    Restricted product – no new QAPs from 1st September 2022 This qualification aims to provide expert guidance to learners wishing to gain knowledge and understanding on Electric Vehicle charging equipment installation.

    Level 3

  • Electric Vehicle Charging Installations (2921)

    As the UK strives towards becoming a net-zero economy by 2050, its’ Transport strategy is a key pillar in enabling a successful transition. The transport sector is one of the UK’s largest emitters of CO2 and a major source of air pollution in cities. Decarbonizing transport is therefore

    Level 3

  • Level 3 Electrical Installation (2366)

    The Level 3 Technical Occupational Entry in Electrical Installation Diploma qualification has been developed as part of the Qualification Reforms in England and is available for first teaching from September 2025. This qualification has been designed with the involvement of a range of technical sub

    Level 3

  • Electrical Equipment Maintenance and Testing (2377)

    2377-22/32 have now been replaced by the new 2377-77 Level 3 Award in the In-service Inspection and Testing of Electrical Equipment (603/6790/8).  Centres offering the old qualifications will get automatic approval when applying for 2377-77. Learn how to test portable electrical appl

    Level 3

  • Electrical Power Engineering (2339)

    These qualifications have been replaced by 2304 in March 2021. The updated qualification content is based on the National Occupational Standards developed by Energy & Utility Skills for the industry. These qualifications are for those who work or would like to work in the Power industry and&nbs

    Level 2 Level 3

  • Electrical Power Engineering (2304)

    These qualifications replaced the 2339 Electrical Power Engineering qualifications that expired in March 2021.  The updated qualification content is based on the National Occupational Standards developed by Energy & Utility Skills for the industry.

    Level 2

  • Electrical Testing and Verification of Electrical Installations (Ireland) (2407)

    This qualification is designed to train and assess practicing electricians in Ireland on the methods and procedures of inspecting and testing electrical installations to meet the requirements of the Irish regulator, the Commission for Energy Regulation, including Certification and reporting. I

    Level 2

  • Electro Technical Technology (2357)

    Please Note: 2357 BS7671:2018 (2022) Amendment 2 The 2357-022 test is the current version of BS7671 and includes Amendment 2. Centres wishing to take the latest test, including the Amendment 2 updates and the May 2023 Corrigendum, must book on the 2357-022.  These qualifications a

    Level 3

  • Electronic Data Interchange (EDI)

    Electronic Data Interchange (EDI). Quicker and more reliable, Reduction of errors, no more forms to fill in. Learn more.

  • Electrotech apprenticeship qualification (5357)

    Centre Update: 5357-03 has now closed for registration. Please register candidates on the new 5357-23.   Please Note: 5357 BS7671:2018 (2022) Amendment 2 The 5357-022 is the current version of BS7671 and includes Amendment 2. Centres wishing to take the latest test including the Am

    Level 3

  • Electrotechnical Craft (2365)

    These qualifications are designed for those who wish to learn, develop and practice the skills required for employment and/or career progression in the electrotechnology sector. They can be used as a foundation to progress onto further qualifications which lead to becoming a fully qualifi

    Level 2 Level 3

  • Typewriting (8972)

    These qualifications are available at elementary, intermediate and advanced levels, and help learners to demonstrate practical skills and ability in producing a range of texts via a typewriter or a word processor, in a given time.

    Level 1 Level 2

  • Email Updates

    Tell us what interests you and you'll get email updates from City & Guilds.

  • Employability skills - qualifications for unemployed

    Employability skills - qualifications for the unemployed. City & Guilds offer Employability Practitioner CPD academy and Employability E-Learning. Learn more.

  • Employee Community Support Groups

    Community support groups are colleague-led and designed to be safe spaces for anyone to join, share and discuss things they experience, notice, or want to change that are specific to that group’s experience. Our groups decide how frequently they meet and any agenda topics for each meeting, we only a

  • Employee Rights and Responsibilities in the Logistics Industry (3296)

    Important Update: All awarding organisations are required by external regulators and funding agencies to regularly review performance and take-up of their products and services. Following a review City & Guilds has come to the difficult decision to no longer offer qualifications in Retail, Wareh

    Level 2

  • Employer Industry Board

  • Employer Industry Board

  • Employer

  • Employers

    We can help employers achieve growth targets and deliver business value by improving staff skillsets and motivating their workforce

  • Employment Awareness in Active Leisure and Learning (4835)

    Want to turn your love of sport and leisure activities into a career? This qualification is designed to give you a solid introduction to working in the sport and active leisure industry. You'll gain greater awareness of the industry and what you can do to succeed in employment, as well as an unders

    Level 2 Level 3

  • Employment Responsibilities and Rights in Health, Social Care or Children and Young People's Settings (4233)

    This award will provide you with the essential knowledge of employment responsibilities and rights of individuals working in a range of roles in health and social care or children and young people's settings.

    Level 2

  • Employment Rights and Responsibilities in a Business Environment (4255)

    This qualification is designed to support learners understanding of Employee Rights and Responsibilities in their job role.

    Level 2

  • Employment and Personal Learning Skills in Health (4239)

    These awards cover the employment and personal learning skills you need for a range of roles in the health sector. They are part of the Apprenticeship Frameworks in Health, including Allied Health Profession Support, Clinical Healthcare, Dental Nursing, Healthcare Support Services, Pathology Support

    Level 2 Level 3

  • Employment and Personal Learning at Work (7591)

    These qualifications are designed primarily to support Employment Rights and Responsibilities (ERR) and Personal Learning and Thinking Skills (PLTS) within apprenticeships, although they may be used to develop these skills in other forms of work-based learning. This qualification is part of the appr

    Level 2

  • End of Life Care (3571)

    This suite of qualifications supports the Department of Health's national end of life care strategy in England. It aims to improve end of life care practice and establish a standard across all services. These qualifications are for people working with those reaching the end of their lives. The&nb

    Level 2 Level 3

  • End-point Assessment - Digital Credentials

    What are digital credentials? What are the benefits for apprentices? End-point assessment from City & Guilds. Learn more.

  • End-point Assessment service

    City & Guilds is a government-approved EPA provider you can trust to offer effective end-point assessment services for a range of new apprenticeship standards

  • Endorsement

  • Energy Assessment (6361)

    Energy Assessment is a regulated industry in the UK and is undertaken across a number of different situations including domestic buildings, non-domestic and commercial buildings, and air-conditioning systems. The Domestic Energy Assessor produces an Energy Performance Certificate (EPC) using the m

    Level 3 Level 4

  • Energy Assessment (6371)

    Energy Assessment is a regulated industry in the UK and is undertaken across a number of different situations including domestic buildings. The Domestic Energy Assessor produces an Energy Performance Certificate (EPC) using the most recent version of RdSAP when a building is sold or let, and an accr

    Level 3

  • Engineering Construction (2660)

    There are a number of pathways to successfully achieving this qualification in engineering construction, enabling you to boost the specialist knowledge and skills you need for roles such as pipefitter and rigger. This qualification is part of the apprenticeship framework.

    Level 3

  • Engineering Employer & Industry Board

    City & Guilds formed a Engineering Employer Industry Board of experts to show our commitment to meeting employers’ needs in the sector.

  • Engineering Fitter (9335)

    The level 3 Engineering Fitter Apprenticeship is designed for apprentices looking for a career in constructing, assembling and manufacturing machinery. The broad purpose of the occupation is to produce complex high value, low volume components or assemblies in full or part, using machines, equipment

  • Engineering Maintenance (1788)

    They are essential for people starting out in a career as an engineering maintenance operative or technician and can be undertaken within an Intermediate or Advanced Apprenticeship. Completed in the workplace they allow people to demonstrate their competence, set against National Occupational Stand

    Level 2 Level 3

  • Engineering and Manufacturing Provider Validation Board

    City & Guilds formed a Engineering and Manufacturing Provider Validation Board of experts to show our commitment to meeting providers’ needs in the sector.

  • Engineering and Manufacturing

    Want to deliver Engineering and Manufacturing T Levels? From September 2022, City & Guilds will offer these T Levels. Learn more.

  • Engineering

    Our international Engineering portfolio is one of the most comprehensive on the market. The qualifications are designed to meet a global need for engineers

  • Engineering

    With sustainability now at the top of the agenda and processes and technologies constantly changing, this is an exciting time to be involved in engineering at any level. Whether it's starting a new career or staying up to date with the latest industry trends

  • Engineering

    City & Guilds offers a wide range of qualifications in Engineering ,including Introductory, Higher Level and apprenticeship options. Learn more.  

  • England

    City & Guilds offer a range of Maths and English within England. For details of qualifications we do, get in touch.

  • English Skills and Mathematics Skills (3847)

    A highly versatile collection of units and qualifications for learners in England that are designed to support flexible and personalised patterns of maths and English learning. Available at five levels (Entry 1 to Level 2), they can be used to help learners progress towards 'destination' q

    Entry 1 Entry 2 Entry 3 Level 1 Level 2

  • English for Business Communications (EBC) (8959)

    City & Guilds English for Business Communications is a realistic and innovative exam based on a simulation approach. The candidate is placed in the role of a business person who finds a set of authentic-looking communications - letters, faxes, emails - in their in-tray when they come into the of

    Level 1 Level 2 Level 3

  • English for Literacy and Mathematics for Numeracy Teaching (6255)

    These qualifications cover the personal skills in English or Mathematics required for entry to specialist teaching training programmes.

    Level 3

  • Essential Skills (Northern Ireland) (4800)

    Fundamental applied skills in Application of Number, Communication and ICT help learners in Northern Ireland function effectively and progress in work, further learning and general life.

    Entry 1 Entry 2 Entry 3 Level 1 Level 2

  • LEGACY - Functional Skills qualifications (3748)

    Functional Skills ICT 3748-03 will close to new learners and the final registration date for new starts is 31 July 2023. The final certification date will be 31 July 2024. We intend to replace this suite of qualifications with our new Digital Functional Skills Qualifications (4748-05 & 4748-06)

    Entry 1 Entry 2 Entry 3 Level 1 Level 2

  • Essential Skills for Work and Life (Wales) (3846)

     These qualifications enable learners in Wales to develop their communication, number and ICT skills through a flexible and personalised learning programme. Developed in conjunction with the Welsh Government, these qualifications complement and support progression towards the Essential Skills W

    Entry 1 Entry 2 Entry 3 Level 1 Level 2 Level 3

  • Essential Skills Wales (3868)

    Keeping in touch We use our email alert system to update you with changes that happen, so please ensure you sign up using the link to Email Updates at the foot of this page and choose Essential Skills Wales in the preference centre. If you have missed an update, we also place the content of the ema

    Entry 1 Entry 2 Entry 3 Level 1 Level 2 Level 3

  • Personal Progress (3803)

    Become more independent and effective in life, learning and work with the Personal Progress qualifications. These flexible qualifications are designed to help you build your skills and knowledge in a wide range of areas, such as communication, reading and writing, mathematics, independent living, wo

    Entry 1

  • Skills for Working Life (4807)

    These qualifications will help you to develop the personal and work-related skills that could enable you to progress into further learning or supported employment, or enhance your independent living skills. You can also choose specialist units or develop the kind of skills and ability that are of in

    Entry 2 Entry 3

  • Hairdressing and Beauty Therapy (3001)

    Our certificates and diplomas are designed to build on your interest and passion for the hair and beauty industry, covering a wide range of skills from  styling, plaiting and twisting to make-up or nail art.

    Entry 3 Level 1

  • Introductory Qualifications in Vehicle Systems, Body and Paint Maintenance and Cycle Mechanics (3902)

    Learn the basics of repairing or refinishing any type of vehicles with these introductory vehicle systems, body and paint maintenance and cycle mechanics qualifications. You'll learn the basic skills you need to enrol in more advanced qualifications, and then get a job in a garage or body shop. Yo

    Entry 3 Level 1 Level 2 SCQF 3 SCQF 4

  • Mathematics and English Skills (3850)

    *Please note this product is currently offered in the Caribbean, if you’re interested in offering it in your region, please contact your local office. Receiving email updates: You can now sign up for email updates about this qualification and a guidance document about how to do this can be fo

    Entry 3 Level 1 Level 2 Level 3

  • Principles of English and Mathematics (3844)

    These qualifications enable learners to demonstrate sound knowledge and understanding of maths or English, as well as the confidence and resilience to operate under the pressure of a one-off onscreen test. Available at Entry 3, Level 1 and Level 2, these qualifications can be used to hel

    Entry 3 Level 1 Level 2

  • Retail (7519)

    A qualification in Retail provides an introduction to the retail sector for learners looking for work in the industry. It covers all the essential retail and customer service skills that employers are looking for.

    Entry 3

  • Start IT - for IT Users (4249)

    New to IT? With the Award and Certificate for IT Users you can build your skills and gain the confidence you need to work effectively with computers. These practical qualifications offer a flexible approach - you can choose to learn about word processing, spreadsheets and email or choose units c

    Entry 3

  • Introduction to the Hospitality Industry (7107)

    These qualifications help you get your first job in the hospitality sector. You'll learn about many aspects of the industry and gain valuable practical and teamwork skills.  The qualification covers various routes, including cookery, food service and the industry as a whole. 

    Entry 3 Level 1

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